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Customer Service Representative
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Insurance Customer Service Representative
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Lititz, Pennsylvania, United States Penn Medicine Lancaster General Health Full timeJob SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Penn Medicine Lancaster General Health. As a key member of our Patient Financial Services department, you will play a critical role in providing exceptional customer service to our patients and their families.Key ResponsibilitiesCustomer...
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Customer Service Representative
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Lititz, Pennsylvania, United States Staff My Agency Full timeJob Title: Receptionist / Front OfficeWe are seeking a highly skilled and motivated Receptionist / Front Office to join our team at Staff My Agency. As a key member of our front office team, you will be responsible for providing exceptional customer service, responding to customer inquiries, and maintaining high customer satisfaction.Key...
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Customer Service Representative
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Lititz, Pennsylvania, United States MATT CONNER STATE FARM AGENCY Full timeJob OpportunityMatt Conner State Farm Agency is seeking a highly motivated and customer-focused individual to join our team as a Receptionist / Front Office Team Member.This is an excellent opportunity for someone who is passionate about delivering exceptional customer service and has a strong desire to learn and grow with our agency.Key...
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Customer Service Representative
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Lititz, Pennsylvania, United States Staff My Agency Full timeJob Title: Receptionist / Front OfficeWe are seeking a highly skilled and motivated Receptionist / Front Office to join our team at Staff My Agency.No prior insurance experience is required, as we provide comprehensive training to the right candidate. However, obtaining an active Property and Casualty license is mandatory.About the Role:The ideal candidate...
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Customer Service Representative
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Lititz, Pennsylvania, United States Lancaster General Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Customer Service Specialist to join our team at Lancaster General Health. As a key member of our customer service team, you will be responsible for providing exceptional patient care and support, ensuring a positive experience for our patients and their families.Key ResponsibilitiesProvide...
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Insurance Customer Service Representative
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Lititz, Pennsylvania, United States Penn Medicine Lancaster General Health Full timeJob SummaryThis role is responsible for providing exceptional customer service to patients and their families. The ideal candidate will have a strong background in customer service, billing, and account resolution, with the ability to effectively communicate with patients and healthcare professionals. Key Responsibilities:Provide excellent customer service...
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Lititz, Pennsylvania, United States Penn Medicine Lancaster General Health Full timeJob SummaryWe are seeking a highly skilled Patient Financial Services Customer Service Representative to join our team at Penn Medicine Lancaster General Health. As a key member of our customer service team, you will be responsible for providing exceptional service to our patients and customers, resolving complex issues, and ensuring a positive experience...
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Lititz, United States Penn Medicine Lancaster General Health Full timeSummaryJob Description POSITION SUMMARY: To provide excellent customer service to all of our customers. This position includes answering customer calls and questions as well as being responsible to collect on self-pay and self-pay residual accounts. HOURS: 40 hours/week, located at the Mill Building in Lititz. No Evenings, No Holidays, No Weekends. ...
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Bilingual Insurance Office Representative
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Lititz, Pennsylvania, United States Staff My Agency Full timeAre you a motivated and self-driven individual looking for a rewarding career in insurance sales? We are seeking a Bilingual Insurance Office Representative to join our team at Staff My Agency. **Job Summary:** As a Bilingual Insurance Office Representative, you will be responsible for developing leads, scheduling appointments, and identifying customer...
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Customer Service Specialist
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Lititz, United States Lancaster General Full timeSummary This position does require a evening shift and rotation for weekends/ holidays. We do have two offices with rotation as well. Job Description POSITION SUMMARY: Provides complete and accurate patient scheduling, registration, insurance verification, ordering of tests and coordination of applicable screening, diagnostic, physician office and...
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Bilingual Insurance Office Representative
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Bilingual Insurance Office Representative
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Lititz, Pennsylvania, United States MATT CONNER STATE FARM AGENCY Full timeJob OpportunityMatt Conner State Farm Agency is seeking a highly motivated and customer-focused individual to join our team as a Bilingual Insurance Office Representative.We are looking for someone who is passionate about delivering exceptional customer service and has excellent communication skills in both English and Spanish. As a Bilingual Insurance...
Customer Service Representative
2 months ago
Are you ready for new challenges and new opportunities? Join our team Current job opportunities are posted here as they become available. Customer Service Representative (CSR) - High Volume Call Center - Full Time Join the NEFFSVILLE PLUMBING & HEATING TEAM Lancaster PA Office Are you someone who provides service with a smile? Do you enjoy working with people and building rapport? Are you looking for a career with a growing company with many advancement opportunities? Then come join our team FULL TIME - HOURLY - In-Office position in our lovely Lancaster PA Branch location. Must have schedule flexibility as this position usually works a few rotating evenings (NOT OVERNIGHT) and day-shift Weekends. BI-LINGUAL / SPANISH A PLUS THIS IS NOT A REMOTE POSITION - LOCAL CANDIDATES ONLY PLEASE Neffsville Plumbing & Heating is looking for friendly and enthusiastic Customer Service Representatives (CSR) to convert incoming service requests into booked appointments for field technicians. This position is the first line of communication for existing and new customers and serves a key role in establishing and building customer relationships and providing a positive impression of the company and the services provided. This full-time position requires schedule flexibility and includes some pre-scheduled nights and weekend shift work. Essential Job Functions : Quickly and efficiently answer and handle high-volume customer calls each shift Conveys a positive impression of the company while establishing and building long-term customer relationships Successfully converts customer requests (calls and internet) for service into booked appointments that meet or exceed the customer’s expectations Correctly addresses customer needs by quickly identifying the best path to resolution, and taking action Accurately collects and enters all necessary customer information into the day service database Contribute to the department and company's success by meeting and exceeding all performance objectives Maintains performance proficiency by staying current on all updates and process changes Proactively identify areas for process change to improve customer-handling procedures Communicates effectively and collaborates with all internal departments to satisfy customer needs Follows up with customers to ensure completion of and overall satisfaction with the service provided Qualifications: A positive, friendly, and helpful demeanor A self-starter who will thrive working independently and on a team Good listener, empathetic, and customer-focused Problem-solving with the ability to prioritize Bilingual Spanish a plus Organized Ability to multi-task with attention to detail Proficiency with computers, especially Microsoft Office software Delivering exceptional customer service through inbound, outbound calling, and email. Basic business math and calculations General office practices and procedures Basic methods and practices of financial and general record keeping Telephone sales experience in a Service environment is highly preferred Experience/Education : High School Diploma or equivalent required, associates and college degrees preferred. Compensation : Based on experience Competitive Dental, Vision, and Healthcare Plans 401(k) matching Short-Term and Long-Term Disability Life Insurance PTO Paid Holidays Employee Assistance Program (EAP) Disclaimer: The above job description is not intended as, nor should it be construed as, exhaustive of all responsibilities, skills, efforts, or working conditions associated with this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this job. #J-18808-Ljbffr
