Insurance Customer Service Representative

4 days ago


Lititz, Pennsylvania, United States Matt Conner - State Farm Agent Full time
Job Title: Insurance Customer Service Representative

We are seeking a highly motivated and customer-focused individual to join our team as an Insurance Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, building strong relationships with our clients, and helping them navigate their insurance needs.

Responsibilities:
  • Establish and maintain strong customer relationships through regular communication and follow-up.
  • Provide prompt, accurate, and friendly customer service, addressing inquiries and resolving issues in a timely manner.
  • Use a customer-centric approach to educate clients about insurance options and develop leads to drive sales growth.
  • Maintain accurate records and reports, ensuring seamless communication with clients and internal teams.
  • Collaborate with the sales team to identify customer needs and market appropriate products and services.
Requirements:
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues.
  • Proven sales experience, preferably in an insurance or financial services environment.
  • Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
  • Self-motivated and results-driven, with a passion for delivering exceptional customer service.
  • Bachelor's degree preferred, but not required.

We offer a competitive hourly pay plus commission/bonus structure, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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