Sr Patient Service Rep

24 hours ago


Valhalla, United States WMC Advanced Physician Services PC Full time

Job Details: Job Summary: The Senior Patient Service Representative is responsible for greeting patients and working with them in person, on the phone, or through electronic correspondence to meet their needs regarding scheduling, updating pertinent information, checking in and out, and acting as a liaison in reporting any patient suggestions to management. The Senior Patient Service Representative also acts as a liaison between the patient service representatives and management. Responsibilities: Greets arriving patients, verifies appointment information, and notifies nursing staff in accordance with policies and procedure. Registers new patients and assists them in completion of necessary forms. Verifies and updates current patient information (demographic, financial, clinical) in the EMR system. Scans completed forms, identification, and insurance cards into patient documents folder. Schedules future appointments based on procedure type, time requirements, and provider schedules. Receives, screens, and routes calls to the appropriate destination if necessary. Utilizes triage system for all patient related calls, in accordance with triage procedures. Performs the functions of a Surgical Scheduler as needed and requested by management. Initiates, issues, and verifies patient referrals. Initiates and receives insurance authorization/pre-certifications as necessary. Accepts payments, issues receipts, and reconciles cash drawer daily. Monitors the patient flow from lobby to the exam room, making sure patients are seen in a timely manner. Communicates with patients if there are any delays in patient care. Provides translation for non-English speaking patients, their families, and staff if bilingual. Creates correspondence to patients who failed to keep appointments in accordance with policy and provider request. Accepts deliveries of medical/office supplies and mail. Performs general office duties, such as document preparation, scanning, mailing, and filing. Manages, trains, and educates patient service representatives to continually improve performance and skill level. Maintains a professional appearance and a clean, safe environment. Respects patients by recognizing their rights; maintaining confidentiality. Utilizes technology, including specialized software as applicable, to maximize productivity. Develops and maintains electronic files as necessary. Exhibits excellent interpersonal skills; provides customer service; assists other support staff as necessary; collaborates with all levels of internal leadership, management, and staff as well as outside clients, vendors, and other external parties. Other duties as assigned. Qualifications/Requirements: Experience: Minimum of two (2) years of customer service and/or medical office experience required. Education: High school diploma or equivalent required. Associates degree from an accredited institution preferred. Licenses / Certifications: Other: Bilingual (English/Spanish) candidates preferred, but not required. Proficiency in Microsoft Office (Outlook, Word, Excel, and Power Point). About Us: WMC Advanced Physician Services PC Benefits: Health Insurance Dental Vision Retirement Savings Plan Flexible Savings Account Paid Time Off Holidays Tuition Reimbursement #J-18808-Ljbffr


  • Sr Patient Service Rep

    2 months ago


    Valhalla, United States WMC Health Full time

    Job Details:Job Summary: The Senior Patient Service Representative is responsible for greeting patients and working with them in person, on the phone, or through electronic correspondence to meet their needs regarding scheduling, updating pertinent information, checking in and out, and acting as a liaison in reporting any patient suggestions to management....

  • Sr Patient Service Rep

    24 hours ago


    Valhalla, United States WMCHealth Full time

    Job Summary: The Senior Patient Service Representative is responsible for greeting patients and working with them in person, on the phone, or through electronic correspondence to meet their needs regarding scheduling, updating pertinent information, checking in and out, and acting as a liaison in reporting any patient suggestions to management. The Senior...


  • Valhalla, United States Westchester Medical Center Full time

    The Senior Patient Service Representative is responsible for greeting patients and working with them in person, on the phone, or through electronic correspondence to meet their needs regarding scheduling, updating pertinent information, checking in and out, and acting as a liaison in reporting any patient suggestions to management. The Senior Patient Service...

  • Sr Patient Service Rep

    23 hours ago


    Valhalla, United States WMC Health Full time

    Job Details: The Senior Patient Service Representative is responsible for greeting patients and working with them in person, on the phone, or through electronic correspondence to meet their needs regarding scheduling, updating pertinent information, checking in and out, and acting as a liaison in reporting any patient suggestions to management. The Senior...

  • Sr Patient Service Rep

    2 months ago


    Valhalla, United States WMC Health Full time

    Job Details: Job Summary: The Senior Patient Service Representative is responsible for greeting patients and working with them in person, on the phone, or through electronic correspondence to meet their needs regarding scheduling, updating pertinent information, checking in and out, and acting as a liaison in reporting any patient suggestions to management....


  • Valhalla, NY, United States WMC Advanced Physician Services PC Full time

    Job Details: Job Summary: The Senior Patient Service Representative is responsible for greeting patients and working with them in person, on the phone, or through electronic correspondence to meet their needs regarding scheduling, updating pertinent information, checking in and out, and acting as a liaison in reporting any patient suggestions to...


  • Valhalla, United States HumanEdge Full time

    Job DescriptionJob DescriptionThe Patient Accounts Representative is responsible for managing the day-to-day processes of the call center. This position resolves and documents the concerns and inquiries for the hospital and the associated physician bills.Follows up and resolves outstanding issues related to insurance questions/paymentsEnsures all customer...


  • Valhalla, New York, United States WMCHealth Full time

    Job OverviewWe are seeking a highly skilled Patient Service Advocate to join our team at Good Samaritan Hospital. As a key member of our customer service team, you will be responsible for providing exceptional support to patients and their families, ensuring that their needs are met and their concerns are resolved in a timely and professional manner.About...


  • Valhalla, United States Westchester Medical Center Full time

    Job Summary: A Patient Service Representative is responsible for greeting patients and working with them in person, on the phone, or through electronic correspondence to meet their needs regarding scheduling, updating pertinent information, checking in and out, and acting as a liaison in reporting any patient suggestions to management. Responsibilities: ...


  • Valhalla, United States Westchester Medical Center Full time

    Job Summary: A Patient Service Representative is responsible for greeting patients and working with them in person, on the phone, or through electronic correspondence to meet their needs regarding scheduling, updating pertinent information, checking in and out, and acting as a liaison in reporting any patient suggestions to management. Responsibilities: ...


  • Valhalla, United States GTT, LLC Full time

    Job Title: Phlebotomist Patient Services RepresentativeLocation: Valhalla, NYDuration: 3+ months ContractWork Type: OnsitePay Range: $20 - $21/hrShift: 7am to 3pm Monday to Friday, 8am to 12pm every other SaturdayAbout the Role:As a Phlebotomist Patient Services Representative, you'll be the friendly face of our company, interacting with patients during...


  • Valhalla, New York, United States WMC Health Network Full time

    The Patient Account Resolution Specialist plays a crucial role in the WMC Health Network by managing day-to-day processes in the call center. This position is responsible for documenting and resolving patient concerns and inquiries related to hospital and physician bills. In addition, this role works closely with the Directors of Patient Relations to resolve...

  • Patient Transporter

    1 week ago


    Valhalla, United States Compass Group Full time

    Crothall Healthcare We are hiring immediately for part time PATIENT TRANSPORTER positions.Location: Westchester Medical Center - 100 Woods Road, Valhalla, NY 10595. Note: online applications accepted only.Schedule: Part time schedule. Days may vary, 11:00 pm to 7:00 am; rotating weekends. More details upon interview.Requirement: No previous experience is...


  • Valhalla, New York, United States WMC Health Full time

    Job Title: Patient Accounts RepresentativeCompany OverviewWe are a leading healthcare provider, offering comprehensive medical services to the community.Estimated Salary: $55,000 - $65,000 per yearAbout Our TeamOur team is dedicated to delivering exceptional patient care and service in a compassionate and professional manner.Job DescriptionThe Patient...


  • Valhalla, New York, United States Crothall Healthcare Full time

    About Crothall Healthcare">Crothall Healthcare is a leading provider of specialized, high-quality support services exclusively to the healthcare industry. With over 1300 healthcare service teams in 46 states, we serve many of the Top 100 Hospitals throughout the country.">Job Summary">The Patient Experience Manager will play a critical role in successfully...


  • Valhalla, United States WMC Health Full time

    Job Details: Patient Care Technician (General) Distinguishing Features of the Class: Under the supervision of a Registered Professional Nurse, a Patient Care Technician provides direct patient care to an assigned group of patients, prepares patients for treatment and procedures, and assists in the general care of patients. This position differs from...


  • Valhalla, United States HumanEdge Full time

    Job DescriptionJob DescriptionExperienced Medical Office Clerk needed for expanding medical facility located in the Mid-Westchester area. All candidates must be able to work 8am-5pm.Please note this is a 5 day a week position. Patient registration - gathering and updating patient demographicsObtaining Signatures for consent of treatmentAnswering busy...


  • Valhalla, United States HumanEdge Full time

    Job DescriptionJob DescriptionExperienced Medical Office Receptionist / Office Assistant's needed for expanding medical facility located in the Mid-Westchester area. All candidates must be able to work 8am-5pm.Please note this is a 5 day a week position. Patient registration - gathering and updating patient demographicsObtaining Signatures for consent of...


  • Valhalla, New York, United States WMCHealth Full time

    We are seeking a Dedicated Patient Care Specialist to join our team at Westchester Medical Center. In this role, you will provide direct observation of patients and participate as a member of the treatment team in creating and maintaining a therapeutic environment.Key Responsibilities:Provide support for patients, including basic physical patient careAssist...


  • Valhalla, New York, United States JAG Physical Therapy Full time

    Job DescriptionAs a Physical Therapist at JAG Physical Therapy, you will be responsible for assessing patients' conditions and developing tailored treatment plans to aid in their recovery and maximize independence.This role requires maintaining patient confidentiality while fostering a supportive and positive environment to encourage patient progress. The...