Hospital Patient Accounts Representative
3 days ago
The Patient Accounts Representative is responsible for managing the day-to-day processes of the call center. This position resolves and documents the concerns and inquiries for the hospital and the associated physician bills.
- Follows up and resolves outstanding issues related to insurance questions/payments
- Ensures all customer inquiries / complaints related to patient accounts are resolved in a timely manner
- Arranges for Financial Assistance
- Manages estate checks and deceased patient account resolution
- Addresses inquiries from multiple sources including attorneys, insurance companies and patients
- Retrieves and interprets payment documents from insurance companies
- Ensures appropriate revenue cycle is followed
- Ensures patients are aware of all financial assistance programs
- Offer patients monthly payment solutions
- Must have at least one year of hospital experience in a similar role.
- Billing or follow up experience
- Patient Access/ Patient Rep experience
- Ability to operate multiple patient information systems
INDWP #ZRWPPA
$20.00 - $21.00/hrCompany DescriptionWe’re a full-service staffing firm with the unlimited reach, personal touch and trusted, long-term relationships to make great matches for candidates and clients alike. We recruit and recommend across a range of industries and at all levels of experience –– and have for more than 30 years. Our approach is simple. We dedicate energy, enthusiasm, know-how and integrity to the process, from finding and vetting to placing. Candidates receive ongoing support and guidance as we work to present them with solid opportunities.Company DescriptionWe’re a full-service staffing firm with the unlimited reach, personal touch and trusted, long-term relationships to make great matches for candidates and clients alike. We recruit and recommend across a range of industries and at all levels of experience –– and have for more than 30 years. Our approach is simple. We dedicate energy, enthusiasm, know-how and integrity to the process, from finding and vetting to placing. Candidates receive ongoing support and guidance as we work to present them with solid opportunities.-
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