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Account Manager, Inside Sales

3 months ago

Los Angeles, United States Motorola Solutions Full time

Company Overview

At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters.

Department Overview

Motorola Solutions (NYSE: MSI) is a global leader in mission-critical communications and analytics.

At Motorola Solutions, we create technologies our customers refer to as their lifeline. Our technology platforms in communications, software, video, and services help our customers work safely and more efficiently. Our technology platforms in mission-critical communications, command center software, and video security & analytics, bolstered by managed & support services, make cities safer and help communities and businesses thrive. At Motorola Solutions, we are ushering in a new era in public safety and security and solving for safer.

Motorola's video security and access control (VS&A) portfolio include Avigilon and Pelco. Avigilon provides enterprise-grade video security and access control technology powered by advanced AI to provide you with the right information at the right time - helping you protect what matters most. Pelco provides specialized cameras built on an open platform to work with existing systems to secure any premise.

Job Description

We are excited to introduce our Inside Sales Account Management team and we are looking for an Account Manager to lead the charge in identifying and expanding strategic accounts. The role of the Account Manager is to nurture and expand our existing customer base with a focus on multi-site and named accounts. Responsibilities include end-user onboarding training, web demonstrations, promoting upsells and cross-sells, and collaborating with the account executive and field teams to uncover growth opportunities. We are seeking highly motivated and driven sales professionals looking to grow their careers while working as part of a dynamic team. We champion those who bring their best to the team every day and come with their sleeves rolled up.

What You’ll Do

Manage specified existing end user accounts to ensure client satisfaction and to identify upsell and cross-sell opportunities. Drive revenue through expansion of multi-site accounts, providing consistent client service and satisfaction across locations. Build and maintain relationships with end users to understand their needs and provide solutions. Conduct meetings with end users including product demonstrations, onboarding training, and product updates. Understand and monitor product usage to encourage sticky feature adoption. Strategically work with Account Executives to uncover new opportunities and to understand region specific insight. Utilize SalesForce to maintain and update leads/accounts, opportunity pipeline, tasks, and log customer activity. Be a liaison between customers and other departments, gathering feedback and addressing any issues or concerns to maintain strong relationships and promote product improvements.

We’re Looking For Someone With

EDUCATION: BA/BS preferred EXPERIENCE: 2-5 years, SaaS sales experience Possess a strong phone presence and superior communication (written, verbal, and interpersonal).Perseverant; works hard and handles objections well Thrives in a competitive team-oriented environment Experience in Salesforce, Outreach, and Zoominfo is preferred Strong organization and administration skills Professional, friendly and positive disposition Time management: the ability to organize and manage multiple priorities Commitment to company vision, mission and values Willing and able to contribute to team efforts by accomplishing related tasks as needed Energetic, eager to learn, can-do attitude

Basic Requirements

Bachelor's degree with 2+ years of SaaS sales or 5+ years of SaaS sales experience

Travel Requirements

Under 25%

Relocation Provided

None

Position Type

Experienced

Referral Payment Plan

Yes

Our U.S. Benefits include:

Incentive Bonus Plans Medical, Dental, Vision benefits 401K with Company Match 9 Paid Holidays Generous Paid Time Off Packages Employee Stock Purchase Plan Paid Parental & Family Leave and more

EEO Statement

Motorola Solutions is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran's status, or, any other protected characteristic.

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