Sr. Account Manager, Employee Benefits

4 weeks ago

St Petersburg, United States Higginbotham Insurance Agency Full time

Stahl & Associates Insurance, a Higginbotham Partner, has an immediate need for a Sr. Account Manager, Employee Benefitsin our St. Petersburg, FL office.Stahl & Associates Insurance, a Higginbotham Partner, has an immediate need for an experienced Sr. Account Manager, Employee Benefits to join our dynamic, fun, and growing team. We are looking for a knowledgeable and enthusiastic benefits professional who can provide exceptional service to our clients and insureds, while enjoying a team-oriented culture and excellent work/life balance This high-level position will partner with account managers, sales producers, and other support staff to achieve new business goals and ensure total client satisfaction and retention. This individual will act as a liaison between clients and carriers and other service vendors and build and maintain relationships with key contacts, while supporting a full book of business, including medium to large accounts across diverse industries.Other duties include:Rate and quote new business and renewal policiesGather information from clients to prepare RFP's and request alternate plans and quotes from carriersPrepare documents and materials for open enrollment meetingsAnswer coverage and policy-related questions; assist with claims and troubleshoot coverage or billing issuesEnsure client compliance in accordance with ERISA, COBRA, HIPAA, and ACA lawsAssist clients with the setup and implementation of new technology systems, such as online enrollment and benefit administration systemsAssist with establishing company wellness programs and initiatives.Skills:Exceptional interpersonal and customer service skills to build client and carrier relationshipsStrong verbal and written communication skillsAbility to multi-task and handle competing demands and prioritiesIndependent self-starter with excellent time management skills to meet goals and deadlinesStrong attention to detailAbility to clearly present information in one-on-one or group settingsHandle personal and medical information confidentially and in compliance with HIPAA lawsIntermediate to advanced computer literacy, including Word, Excel, and PowerPointWorking knowledge of Agency Management System requiredBenefit technology/administration systems experience requiredRequired Experience:Minimum 5 years' experience with employee benefits preferredMust have current Life and Health licenseProfessional designations, such as CEBS, are desired, but not requiredPerks & Benefits:Generous employee benefits package which includes a robust wellness programEmployee ownership opportunities (ESOP)Growth and development - advancement within the companyExcellent work/life balance

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