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Jr. Territory Manager

2 months ago


Doral, United States Boreal International Full time

About Us

Boreal International is a wholly owned export subsidiary of Watsco, Inc., the largest independent HVAC/R distribution company in the world. Boreal International provides market coverage to Latin America and the Caribbean and brings a diverse product base of premium quality, high efficiency equipment and supplies for residential as well as commercial applications. Our goal is to deliver customer satisfaction and establish long-term relationships with each of our business partners.

Our customers and our employees make the difference. We have vast opportunities at our stores, distribution centers, field offices, business units and Headquarter location. We embrace the diverse experiences, backgrounds, knowledge and ideas that make up our company culture. Those experiences only strengthen our teams and our business.

Find out more about Boreal International at www.borealintl.com

Boreal International is an Equal Opportunity Employer. Boreal offers a competitive total pay (plus bonus on sales incentives) and benefits package inclusive of health, dental, vision, life insurance and 401(k).

Job Description

Boreal Intl - Jr. Territory Manager

Boreal has an opportunity for a Jr. Territory Manager for the assigned market, reporting to the LATAM RLC Manager. The Jr. TM uses keen product knowledge and exemplary customer service skills to build positive and lasting relationships with existing, new, and future clients. Our Jr. Territory Manager meets customers' needs by accurately responding to inquiries, fulfilling requests, and following up on sales. The ability to prospect new business is necessary.

Responsibilities:

Generate additional sales in assigned territory via prospecting and the development of growth plans for existing dealers. Maintain productive relationships with existing customers. Analyze the territory, develop, execute, and monitor sales programs. Manages both Residential/Commercial accounts with main emphasis on residential. Investigate and respond to all inbound customer inquiries in a timely and detailed fashion. Manage telephone calls, chat, and email communications in a professional and thorough manner. Develop extensive personal knowledge of Boreal International products and manage usual questions from customers about our products, their applications, and configurations. Fulfill customer orders, collaborating with other departments and staff around the country. Other duties, as assigned, by management. And here is what you will need to be successful:

Qualifications:

Bachelor’s degree is a plus. HVAC experience is a plus. Inside sales or Sales experience preferred Professional and amicable working manner with a minimum of 2 years relevant customer service experience Excellent oral and written communication skills Strong critical thinking skills and attention to detail Effectively multi-task with the ability to learn quickly Tech savvy—knowledge of Microsoft Office and common Web applications and interfaces, Solid desire to learn about and understand HVAC industry. Motivated and focused on business and relationship development. Language proficiency in English and Spanish. Able to travel internationally up to 40% of the time with a valid passport.

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