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(LatAm) Customer Service Representative/Dispatcher 5 and 6

3 months ago

West Columbia, United States Support Shepherd Full time
JOB TITLE: (LatAm) Customer Support Representative/Dispatcher 6

Salary Range: $800-1,800

Working Hours & Time Zone: M-F, flexible 8 hours, EST timezone (multiple positions maybe available other than 9-5); may work on weekends, 2 days off transferred to weekdays

Requirements

Tasks:
  • Receiving and managing incoming calls
  • Entering information accurately into systems
  • Efficiently dispatching tasks or resources
Qualifications:
  • Minimum 2 years of experience
  • Good to Excellent Communication skills; minor accent is acceptable
  • Tools: Fairly new computer with fast operating system, Excel, Office 365, and high-speed internet
  • Candidate must be capable of creating a warm and engaging atmosphere while working independently without the need for constant supervision. Must be known for reliability, adept at de-escalation, and renowned for meticulous attention to detail.
  • Seeking a candidate willing to work on weekends