Customer Service Representative Position

4 weeks ago


West Columbia, South Carolina, United States U-Haul Full time
Customer Service Representative Job Description

Are you a people person looking for a rewarding career? U-Haul is seeking a friendly and motivated Customer Service Representative to join our team. As a Customer Service Representative, you will be the face of U-Haul's exceptional service, ensuring customers receive the help they need on their journeys. Your responsibilities will include inspecting and maintaining equipment, assisting customers, and using up-to-date technology to dispatch and return equipment. This position offers on-the-job education and opportunities for advancement.

We offer a $100 hiring bonus and a $300 cash bonus upon completion of U-Haul's Equipment Inspection and Verification program. Additionally, you'll enjoy a range of benefits, including career stability, opportunities for advancement, and a comprehensive benefits package.

Responsibilities:
  • Assist customers with U-Haul products and services
  • Use U-Scan technology to manage rentals and inventory
  • Move and hook up U-Haul trucks and trailers
  • Clean and inspect equipment
  • Answer customer questions and provide education on products and services
  • Prepare rental invoices and accept equipment returns
  • Install hitches and trailer wiring
  • Fill propane and drive a forklift
  • Participate in ongoing education through U-Haul University

Requirements:
  • Valid driver's license and good driving record
  • High school diploma or equivalent

Work Environment:
The work involves moderate risks or discomforts, requiring special safety precautions. You may be required to use protective clothing or gear.

Physical Demands:
The work requires some physical exertion, including long periods of standing, moving around, and lifting equipment weighing at least 50 lbs.

U-Haul is an equal opportunity employer and welcomes applicants from diverse backgrounds. We offer a healthy work environment and opportunities for career growth.

Why Work at U-Haul?
  • Career stability and opportunities for advancement
  • Comprehensive benefits package
  • On-the-job education and training
  • Opportunities for career growth and development


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