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Customer Service Representative

2 months ago


Westbury, United States Hubbell Full time
Job Overview

Process International and Domestic customer orders and support all related activities. Process International and Domestic customer orders and support all related activities.

Salary for this role is expected to be $45k - $50k annually dependent on experience and qualifications.

A Day In The Life
  • Processing of sales orders
  • Analyze all international orders to ensure compliant with regulations
  • Receive and reply to customers inquiries
  • Review open order report related to international exports
  • Generate invoices, packing slips and other documents required to export
  • Facilitate freight forwarder pick up for export
  • Submitting SED / Generating ITN
  • Issue USMCA/Certificate of Origin
  • Resolving freight/shipping/customs issues
  • Prepare BIS Report for specific products
  • Reception coverage as needed
  • General and Administrative tasks and other projects as assigned
What will help you thrive in this role?
  • Associates Degree preferred
  • Knowledge of International Export shipments
  • AES, USMCA, SED, SLI and other foreign documentation required for international freight
  • Experience with UPS, FED, DHL, including other International Freight forwarders
  • Computer proficient in Microsoft applications
  • Strong organization and communication skills
  • Excellent Customer service skills
  • Ability to multi task
  • NetSuite experience is a plus

#LI-KH1

Competencies

Hubbell Incorporated

Hubbell creates critical infrastructure solutions that power our customers, communities, people and the planet. Our company is strategically aligned around enabling grid modernization and electrification. As more products plug in to an aging grid, Hubbell solutions enable the transition to a more reliable, resilient and efficient energy infrastructure. Founded in 1888 our innovation has made us a leading global manufacturer of high quality electrical and utility solutions enabling customers to operate critical infrastructure reliably and efficiently.

The company operates in two segments. Hubbell Utility Solutions (HUS) enable the grid to conduct, communicate and control energy across utility applications and Hubbell Electrical Solutions (HES) are essential to managing power across a wide range of industries and applications. Our vertical market solutions can be applied to markets including Data Centers, Renewables, Commercial Buildings, Industrial, Telecom and Transportation. Supporting both of our business segments is our corporate and Hubbell Unified Business Solutions teams that provide consistent process, tools technologies across our businesses.

We are committed to operating sustainably and ethically while promoting an inclusive and supportive culture for our people to grow and develop in their careers. Our employees proudly work and serve our communities from our headquarters in Shelton, CT, across the United States and around the globe.

Hubbell Utility Solutions

Hubbell Utility Solutions (HUS) enable the grid to conduct, communicate and control energy across utility applications. HUS provides the critical components that allow the grid to reliably transmit and distribute energy, as well as the communications and controls technologies to make the grid smarter and more flexible.

Hubbell Incorporated, its subsidiaries and affiliates, is an EO Employer AA: M/F/Veteran/Disability. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender identity or any other protected class.