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Client Manager
3 months ago
Client Manager (Automotive) page is loaded
Client Manager (Automotive)
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locations
Herndon
Milwaukee, Wisconsin
Cleveland, Ohio
Indianapolis, Indiana
Minneapolis, Minnesota
posted on
Posted 6 Days Ago
job requisition id
JR0014387
Great that you're thinking about a career with BSI
About the Role:
Responsible for delivering BSI’s audit services to assigned clients in accordance with all BSI, scheme and regulatory requirements to assure timely, cost effective service delivery that assures satisfaction of our customer needs. The individual will conduct various types of audits as Team Leader or Team Member.
Client Manager - Automotive Key Responsibilities:
Manage a portfolio of assigned clients based on location and ensure a match of qualifications and client contract requirements set by Planners
Contact clients and confirm the visits, plan the assessments, make travel plans, conduct the assessments and report and managing the results
Monitor the client accounts to ensure that records, visit cycle, invoicing and other related matters are properly dealt with to assure client satisfaction is maintained
Follow the training plan developed by the Scheme Director in order to reach assessor status and then Lead Assessor status through the proscribed program (based on the knowledge, skills and experience they have as well as the requirements of the appropriate schemes) and maintain auditor and scheme qualifications
Lead teams when necessary, mentor, and coach new or inexperienced colleagues as needed to meet the business needs
Attend any required training and follow all
procedures/processes/policies
within BSI for management of clients, management of a home based office, use of BSI equipment and communication both internal and external to the organization
Perform any other assignments as needed to meet assessment delivery business objectives
Education/Qualifications:
University degree in Engineering/ Technology or College degree AA or higher (or equivalent certification or work experience).
At least 5 years relevant experience in manufacturing/ industrial engineering
Certified Auditor to International Standards- IATF 16949 & ISO 9001. EHS (ISO 14001 & ISO 45001) preferred
Generic knowledge of management system auditing practices; business systems
Third party audit experience
What we offer:
BSI offers a competitive salary, group-sponsored health and dental, short-term and long-term disability, a company-matched 401k plan, company paid life insurance, 11 paid holidays and 4 weeks paid time off.
Our Excellence Behaviours: Client-centric, Agile, Collaborative. These three behaviours represent how we do things at BSI. They help us ensure that BSI is a great place to work and a highly successful business.
BSI is an Equal Opportunity Employer and we are committed to diversity.
BSI is conducting face-to-face interviews where appropriate and possible. If you are invited to a face-to-face interview but feel more comfortable with conducting the interview virtually, please speak to a member of our recruitment team.
About Us
BSI continues to support our people and clients to make a difference during this challenging time. Our focus on Innovation in the way we support the COVID 19 effort, continue to deliver to clients and adapt through agile working methodologies are helping us navigate these unique times. We are still recruiting especially in areas that are Client facing and Business Development , and you can find vacancies advertised on Workday – Career – Find Jobs. We are conducting Virtual Interviews and Inductions, it’s amazing how positively people are embracing new ways of working and staying connected. Stay safe.
Our ambition is to be recognized and valued globally as a best-in-class company; a client-driven, efficiently-run, growing business. BSI has come a long way since being founded in 1901. Today, we're a global business services organization, respected world over for the development of standards; assessment of management systems; testing and certification of products and services; providing software solutions; and the delivery of training courses. We offer diverse career paths from auditing to sales, product development to finance, and from IT to marketing.
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