Client Relations Specialist

6 days ago


Fresno, California, United States Altea Healthcare Full time

The Client Relations Specialist/Operations Manager serves as the primary liaison to our prospective and current clients and the leadership team. This role is responsible for managing current partnerships to ensure adequate and timely follow-up on all new and existing needs.

Key Responsibilities:


• Develop and maintain strong relationships with clients and stakeholders to drive business growth and improve customer satisfaction.


• Collaborate with the leadership team to identify business opportunities and develop strategies to achieve company goals.


• Manage and coordinate the implementation of operational processes and procedures to ensure efficient and effective delivery of services.


• Provide exceptional customer service and support to clients, addressing their needs and concerns in a timely and professional manner.


• Work closely with the sales and marketing team to identify new business opportunities and develop targeted marketing campaigns.


• Develop and maintain a deep understanding of the healthcare industry, including trends, regulations, and best practices.

Requirements:

  • Proven experience in client relations, business development, or a related field.
  • Strong communication and interpersonal skills, with the ability to build and maintain relationships with clients and stakeholders.
  • Ability to work independently and as part of a team, with a strong focus on collaboration and teamwork.
  • Highly organized and detail-oriented, with excellent time management and prioritization skills.
  • Proficient in Microsoft Office and healthcare software applications.
  • Valid driver's license and reliable transportation.


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