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Events Manager
2 months ago
Sports Facilities Management, LLC
LOCATION: Mattoon, IL
DEPARTMENT: EVENTS
REPORTS TO: GENERAL MANAGER
STATUS: FULL-TIME (EXEMPT)
ABOUT THE COMPANY:
Emerald Acres Sports Connection is a premier sport, recreation, and entertainment destination focused on improving the health and economic vitality of Mattoon, IL. You will be joining a championship-level team focused on fun, fulfillment, and service built to enrich the community as well as your career and personal growth.
Emerald Acres Sports Connection is a member of The Sports Facilities Companies and is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun.
SFC was awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us.
POSITION SUMMARY:
The Events Manager will oversee facility scheduling and programming, both sport and non-sport-related; Including but not limited to sports tournaments, special events, trade shows, meetings, banquets, and any other programs held.
The Events Manager will work closely with other departments in hiring, training, management, and staff scheduling. The Manager will work closely with the individual leaders of each program as well as other internal departments (Operations, Marketing, etc.) in order to successfully accomplish these responsibilities.
PRIMARY RESPONSIBILITIES WILL INCLUDE, BUT ARE NOT LIMITED TO:
- Plan, develop, execute, and manage the facility's events calendar
- Responsible for the development and implementation of new programming
- Responsible for overseeing program and activity providers, contracts, scheduling, and bringing in a wide variety of programming opportunities to the facility
- Responsible for supervision of part-time staff and recreational programs, while enforcing departmental rules and regulations
- Primary contact for all events and executor of bookings/contracts
- Oversee all aspects of daily operations, event programs and special activities
- Lend support to other operations Leaders and staff
- Develop programming and events to target various markets ranging from corporate, group, adult/youth/family, and special interest groups
- Develop and manage program budgets
- Create and develop sales initiatives and goals for special events, birthday parties, community events, etc.
- Generate sales through networking, building relationships, and creating strategic alliances
- Track and report weekly sales totals
- Work with third-party partners to maximize revenue and attract events
- Hire, train, manage, and motivate staff
- Responsible for part-time staff needed for Programming
- Actively participates in other operational functions as necessary, including but not limited to event setup and execution, attending all scheduled events and meetings, assisting other departments during outside or special events, etc.
- Creating and promoting programs and activities
- Event development and sales in-house and co-partnerships
- Managing Front Desk operations, customer service culture, and checklists
- Serve as MOD on weekends or during events
- A bachelor's degree in recreation, sports management or related field with 3-5 years of appropriate experience preferred
- Must have proven track record of developing, marketing, and selling recreation and training programs
- Must have excellent interpersonal, problem-solving, and negotiating skills
- Must be a team player
- Must have excellent verbal and written communication skills
- Must have excellent computer skills, including Word, Excel, PowerPoint, etc.
- Must be able to work flexible schedules including weekends, nights, and holidays
- Must possess current CPR/FIRST AID certifications or must be willing to obtain them within a specified period of time
- Must be able to lift 50 pounds waist high
- May be required to sit or stand for extended periods of time whether indoors or outdoors, and squat, stoop, or bend
- Will be required to operate a computer
- Facility has intermittent noise