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Customer Service/Sales

2 months ago


Hamilton, United States The Home Depot Full time

```html Job Description Position Purpose:

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project.

Associates in this position will learn how to:

Greet customers

Qualify customer needs

Recommend products

Close sales with every customer in their department

They will also know how to handle basics in adjacent departments.

Customer Service/Sales associates maintain the in-stock condition of assigned areas and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by:

Following all safety policies & standards

Completing specified safety training

Immediately correcting hazards & unsafe conditions or reporting them to the Manager on Duty

Working safely to not endanger themselves, co-workers, vendors, or customers

These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments.

Specific store departments may include:

Building Materials

Décor

Electrical

Flooring

Garden

Hardware

Kitchen & Bath

Lumber

Millwork

Paint

Plumbing

Tool Rental

The Customer Service/Sales position types may include:

Department Sales

Lead Generator

Pro Account Sales

Sales Specialist

Special Services

Customer Order Specialist

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