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Customer Service Representative
2 months ago
About the Role:
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and supporting the sales and customer service efforts of our team.
Key Responsibilities:
- Customer Service: Greet customers, respond to their inquiries, and provide solutions to their needs in a timely and professional manner.
- Store Maintenance: Maintain a clean and organized store environment, including the sales floor, stockroom, and customer service areas.
- Sales and Customer Service: Assist customers with purchases, process transactions, and provide product information and recommendations.
- Team Support: Collaborate with the store team to achieve sales and customer service goals, and provide support as needed.
Requirements:
- High School Diploma or Equivalent: Required.
- Excellent Communication and Interpersonal Skills: Required.
- Ability to Work in a Fast-Paced Environment: Required.
- Ability to Lift and Carry Up to 30 Pounds: Required.
- Ability to Stand and Walk for Up to 8 Hours: Required.
What We Offer:
- Competitive Pay and Benefits: We offer a competitive salary and benefits package, including medical, vision, and dental insurance, as well as a 401(k) plan.
- Opportunities for Advancement: We offer opportunities for advancement and professional growth, including training and development programs.
- A Fun and Supportive Work Environment: We offer a fun and supportive work environment, with a team-oriented culture and a commitment to customer satisfaction.