Current jobs related to Help Desk Analyst - Princeton - Community Options

  • Help Desk Analyst

    3 months ago

    Princeton, United States Community Options Full time

    Community Options, Inc. is a national non-profit agency providing services to individuals with disabilities in 12 states. We are now hiring a Full-Time Help Desk Analyst in Hillsborough, NJ. The Help Desk Analyst is responsible for assisting our IT team and providing exceptional customer service. Starting pay is $50,000/annually ResponsibilitiesProvide...

  • Help Desk Support Specialist

    4 weeks ago

    Princeton, New Jersey, United States Community Options Full time

    Job Title: Help Desk AnalystCommunity Options, Inc. is a national non-profit agency providing services to individuals with disabilities in 12 states. We are now hiring a Full-Time Help Desk Analyst in Hillsborough, NJ. The Help Desk Analyst is responsible for assisting our IT team and providing exceptional customer service.Responsibilities:Provide prompt,...

  • Help Desk Support Specialist

    3 weeks ago

    Princeton, New Jersey, United States Community Options Full time

    Help Desk Analyst Job DescriptionCommunity Options, Inc. is a national non-profit agency providing services to individuals with disabilities in 12 states. We are now hiring a Full-Time Help Desk Analyst in Hillsborough, NJ.Job SummaryThe Help Desk Analyst is responsible for assisting our IT team and providing exceptional customer service. This role requires...

  • Help Desk Support Specialist

    1 month ago

    Princeton, New Jersey, United States Community Options Full time

    Job Title: Help Desk AnalystCommunity Options, Inc. is a national non-profit agency providing services to individuals with disabilities in 12 states.About the RoleWe are seeking a highly skilled and customer-focused Help Desk Analyst to join our IT team. As a Help Desk Analyst, you will be responsible for providing exceptional technical support to our...

  • Help Desk Support Specialist

    1 month ago

    Princeton, New Jersey, United States Community Options Full time

    Help Desk Analyst Job DescriptionCommunity Options, Inc. is a national non-profit agency providing services to individuals with disabilities in 12 states. We are seeking a highly skilled Help Desk Analyst to join our team in Hillsborough, NJ.Key Responsibilities:Provide exceptional customer service and technical support to our employees and...

  • Help Desk Support Specialist

    3 days ago

    Princeton, New Jersey, United States Community Options Full time

    Job SummaryCommunity Options is a national non-profit agency providing services to individuals with disabilities in 12 states. We are seeking a skilled Help Desk Analyst to join our team. The successful candidate will be responsible for assisting our IT team and providing exceptional customer service.Key Responsibilities Provide prompt, courteous support...

  • Help Desk Specialist

    1 week ago

    Princeton, New Jersey, United States Diverse Lynx Full time

    Job Title:Help Desk Level 3Job Type:ContractDuration:6 monthsLocation:NYC, NYJob Description:We are seeking an experienced Help Desk Level 3 professional to join our team at Diverse Lynx LLC. The ideal candidate will have expertise in End User Support and experience conducting Video Conferences. Key responsibilities include providing technical assistance to...

  • Help Desk Engineer

    2 weeks ago

    Princeton, United States SAIC Full time

    Job ID: 2413307Location: PRINCETON, NJ, USDate Posted: 2024-10-14Category: Customer SupportSubcategory: Call Center SupportSchedule: Full-timeShift: Night JobTravel: NoMinimum Clearance Required: NoneClearance Level Must Be Able to Obtain: Public TrustPotential for Remote Work: NoDescription SAIC is seeking a Help Desk Technician resource to support a 24x7...

  • IT Help Desk

    4 months ago

    Princeton, United States BC Tech Pro Full time

    Job Description This is an intermediate position that performs tasks related to the repair of a variety of technology-based products typically associated with an end-user computing environment. This is a full-time, onsite position. Benefits include Health, Dental Vision and 401k. Pay starts at $20.50 per hour Responsibilities: Performs basic and...

  • Help Desk Support Specialist

    4 days ago

    Princeton, New Jersey, United States SAIC Full time

    Job Summary:SAIC is seeking a highly skilled Help Desk Engineer to support a 24x7 data center and its users at a customer site in Princeton, NJ.The ideal candidate will have great communication skills to respond to user requests in a user-friendly and professional manner.Key Responsibilities:Monitor and troubleshoot computer hardware problems, analyzing...

  • Help Desk Specialist

    4 days ago

    Princeton, New Jersey, United States Diverse Lynx Full time

    Job Summary:As a Help Desk Level 3, you will be responsible for providing expert end-user support to our clients. This role requires a strong understanding of technical issues and the ability to communicate effectively with clients.Key Responsibilities: Conduct video conferences to resolve technical issuesRequirements: Expertise in end-user supportAbout...

  • Help Desk Engineer

    6 days ago

    Princeton Junction, United States SAIC Full time

    Description SAIC is seeking a Help Desk Technician resource to support a 24x7 data center and its users at a customer site in Princeton, NJ. The candidate will help manage the operation of the supercomputer, associated systems, and support the user's computer systems in a heterogeneous environment. Activities will include the monitoring of batch compute...

  • Front Desk Supervisor

    3 months ago

    Princeton, United States Sonesta International Hotels Full time

    Job Description Summary The Front Desk Supervisor (FDS) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is the lead Front Desk support for the Operations Manager. The main focus of the role is the training, supervising, and...

  • Front Desk Supervisor

    3 months ago

    Princeton, United States Sonesta International Hotels Full time

    Job Description Summary The Front Desk Supervisor (FDS) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is the lead Front Desk support for the Operations Manager. The main focus of the role is the training, supervising, and...

  • Trade Support Analyst

    2 weeks ago

    Princeton, New Jersey, United States SourcePro Search, LLC Full time

    Job Title: Trade Support AnalystSourcePro Search, LLC is seeking a highly motivated and detail-oriented Trade Support Analyst to join our Trading Operations Futures Team.Key Responsibilities:Provide operational support to member firms' trading desksCoordinate with external technical staff for firm configurations and networking connectivityMaintain and...

  • Front Desk Manager

    1 month ago

    Princeton, New Jersey, United States Highgate Full time

    Job SummaryThe Front Desk Manager is responsible for ensuring the smooth operation of the Guest Services, Concierge and Uniformed Services/Transportation in an attentive, friendly, efficient and courteous manner, providing all guests with quality service prior to and throughout their stay, while maximizing room revenue and occupancy.Key...

  • Workday HCM Analyst

    4 weeks ago

    Princeton, United States BGSF Full time

    We are currently assisting in a search for a Workday Core HCM Analyst to work a hybrid schedule with our customer in NJ. In this role you were be responsible for helping with ESS and MSS improvement/configuration, process audit reports, job description cleanup, etc.

  • Workday HCM Analyst

    4 weeks ago

    Princeton, United States BGSF Full time

    We are currently assisting in a search for a Workday Core HCM Analyst to work a hybrid schedule with our customer in NJ. In this role you were be responsible for helping with ESS and MSS improvement/configuration, process audit reports, job description cleanup, etc.

  • Front Desk Manager

    7 days ago

    Princeton, New Jersey, United States Graduate Princeton Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Desk Manager to join our team at Graduate Princeton. As a key member of our hotel operations team, you will be responsible for ensuring the smooth operation of our guest services, concierge, and uniformed services departments.Key ResponsibilitiesRespond to guest requests, problems, and...

  • Front Desk Manager

    2 weeks ago

    Princeton, New Jersey, United States Highgate Full time

    Job SummaryThe Front Desk Manager is responsible for ensuring the smooth operation of the Guest Services department, providing exceptional customer service to all guests, and maximizing room revenue and occupancy.Key ResponsibilitiesRespond to all guest requests, problems, complaints, and accidents in a timely and courteous manner.Motivate, coach, counsel,...

Help Desk Analyst

5 months ago

Princeton, United States Community Options Full time

Community Options, Inc. is a national non-profit agency providing services to individuals with disabilities in 12 states.

We are now hiring a Full-Time Help Desk Analyst in Hillsborough, NJ. The Help Desk Analyst is responsible for assisting our IT team and providing exceptional customer service.

Starting pay is $50,000/annually

Responsibilities

  • Provide prompt, courteous support company wide, in person or via phone or email
  • Attend meetings as IT Support when directed by Help Desk Manager for assistance with conference room equipment
  • Understand and Follow documented service operations, policies, and procedures
  • Provide prompt, courteous, and complete resolution of customer requests
  • Diagnose and troubleshoot hardware and software issues primarily in a Windows environment
  • Receive and document all inbound tickets, emails, phone calls, and in-person request for IT services
  • Travel to local offices to troubleshoot and resolve issues
  • Document, track and monitor technical problems and solutions
  • Prepare activity reports
  • Inform management of recurring problems
  • Redirect problems to correct resource
  • Identify and escalate situations requiring urgent attention
  • Administer help desk software
  • Employees must cooperate with the licensee and department staff in any inspection, inquiry or investigation
  • Additional tasks and responsibilities may be assigned
Minimum Requirements
  • Minimum one year of professional IT experience
  • Audio / Visual experience a plus
  • Valid Driver's License
  • Some proficiency in AD, Office365, Multiple browser's, Computer Hardware
  • Experience supporting Android and iPhone, Mobile Device Management a plus
  • MAC OS experience also a plus
  • Working knowledge of printer management
  • Experience working with LAN administration
  • Logical troubleshooting skills
  • Excellent time management and interpersonal skills and a high-level attention to detail
  • Understanding of best security practices and continual updating of knowledge base
Why Community Options?
  • Competitive Insurance Benefits (Medical, Dental, Vision)
  • Paid Holidays-Including a Birthday Holiday
  • Generous PTO
  • Employee Incentive & Discount Programs
  • 403b Retirement Plan
  • Incredible career growth opportunities


Send Resumes to: Sarah.Panea@comop.org

Community Options is an Equal Opportunity Employer M/F/D/V