Bilingual (spanish/english) customer service representative - onsite
3 weeks ago
Category : Customer Service/SupportAbout TPTeleperformance is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways. With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.Benefits of working with TP include:Paid TrainingCompetitive WagesFull Benefits (Medical, Dental, Vision, 401k and more)Paid Time OffEmployee wellness and engagement programs Teleperformance and You Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen.As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go. Did you know that our Chief Client Officer started her career at Teleperformance as an agent and advanced to the pinnacle of the company? At Teleperformance, the sky is the limit This position will be based on-site at our North Lauderdale, Florida location.Your ResponsibilitiesAs a Customer Service Representative, your main responsibility is to find innovative ways to respond to varying questions, issues, and concerns. Handle and carefully respond to all customer inquiriesProvide excellent customer service through active listeningWork with confidential customer information and treat it sensitivelyAim to resolve issues on the first call by being proactiveAppropriately communicate with customersWe’re looking for fearless people – people who are inspired to deliver only the best in all that we do.Proficient in Spanish and English 6 months customer service experience minimumOver 18 years of ageAbility to type 25 wpmHigh School Graduate or GEDComfort with desktop computer systemProven oral & written communication skillsLogical problem-solving skills Availability to work various shifts Ability to use Windows operating systemsOrganization and work prioritization skillsBe Part of Our TP FamilyIt is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued.Teleperformance is an Equal Opportunity Employer
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Fort Lauderdale, Florida, United States Teleperformance USA Full timeJob Title: Bilingual (Spanish/English) Customer Service Representative - OnsiteAbout the RoleTeleperformance USA is seeking a highly motivated and customer-focused Bilingual (Spanish/English) Customer Service Representative to join our team on-site at our North Lauderdale, Florida location.Key ResponsibilitiesProvide exceptional customer service through...
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North Lauderdale, United States Teleperformance USA Full timeCategory : Customer Service/Support About TP Teleperformance is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways. With more than 500,000 inspired and passionate people speaking more...
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Fort Lauderdale, United States Teleperformance USA Full timeCategory : Customer Service/Support About TP Teleperformance is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways. With more than 500,000 inspired and passionate people speaking more than 300...
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Fort Lauderdale, Florida, United States Responsive Auto Insurance Company Full time{"Job Title": "Bilingual Customer Service Representative", "Job Description": "About the RoleWe are seeking a highly skilled and bilingual customer service representative to join our team at Responsive Auto Insurance Company. As a customer service representative, you will be responsible for providing exceptional service to our customers, answering their...
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North Tonawanda, New York, United States Armstrong Fluid Technology Full timeAbout the RoleArmstrong Fluid Technology is seeking a highly skilled Spanish Bilingual Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service to our clients, ensuring seamless interactions and satisfaction through proactive communication and efficient...
