VP of Product and User Experience

Experience working across Digital (web, mobile app), Field Service management (Point of Sale), Call center channels building omni channel experiences Proven success in developing and implementing successful product strategies Proven experience in product management and leadership roles, preferably in a technology-driven environment Strong analytical and strategic thinking skills with the ability to make data-driven decisions Exceptional leadership and team management capabilities Excellent communication and presentation skills Strong understanding of user experience principles and the ability to translate them into product features Bachelor's degree in business, Marketing, Engineering, or related field Must be local to DFW as you will be asked to work in a 3 day in office work schedule Responsibilities

Develop and articulate a comprehensive product strategy aligned with the company's overall vision and objectives Drive the identification of market opportunities, customer needs, and competitive landscapes to inform product roadmaps Lead, mentor, and inspire a team of product managers and User experience professionals, fostering a culture of collaboration, innovation, and continuous improvement Provide guidance on product development methodologies, best practices, and industry trends Define and prioritize product initiatives based on a deep understanding of customer needs, market dynamics, and business goals Collaborate with cross-functional teams, including engineering, design, marketing, and sales, to bring products to market successfully Stay abreast of industry trends, emerging technologies, and competitive landscapes to drive product innovation Conduct market research and customer feedback analysis to inform product enhancements and new feature development Develop and manage product budgets, ensuring resources are allocated effectively to meet strategic objectives Monitor key performance indicators (KPIs) to assess the financial success of product lines Own the P&L of the products Collaborate with executive leadership, marketing and operations support to ensure product strategies align with overall business objectives Establish and maintain strong relationships with key stakeholders both internally and externally Product Lifecycle Management: Oversee the entire product lifecycle, from ideation to end-of-life, ensuring products meet quality standards and market expectations Work in the Agile framework with development teams Effectively communicate the product vision and strategy to both internal teams and external stakeholders Qualifications

Experience working across Digital (web, mobile app), Field Service management (Point of Sale), Call center channels building omni channel experiences Proven success in developing and implementing successful product strategies Proven experience in product management and leadership roles, preferably in a technology-driven environment Strong analytical and strategic thinking skills with the ability to make data-driven decisions Exceptional leadership and team management capabilities Excellent communication and presentation skills Strong understanding of user experience principles and the ability to translate them into product features Bachelor's degree in business, Marketing, Engineering, or related field Must be local to DFW as you will be asked to work in a 3 day in office work schedule Responsibilities

Develop and articulate a comprehensive product strategy aligned with the company's overall vision and objectives Drive the identification of market opportunities, customer needs, and competitive landscapes to inform product roadmaps Lead, mentor, and inspire a team of product managers and User experience professionals, fostering a culture of collaboration, innovation, and continuous improvement Provide guidance on product development methodologies, best practices, and industry trends Define and prioritize product initiatives based on a deep understanding of customer needs, market dynamics, and business goals Collaborate with cross-functional teams, including engineering, design, marketing, and sales, to bring products to market successfully Stay abreast of industry trends, emerging technologies, and competitive landscapes to drive product innovation Conduct market research and customer feedback analysis to inform product enhancements and new feature development Develop and manage product budgets, ensuring resources are allocated effectively to meet strategic objectives Monitor key performance indicators (KPIs) to assess the financial success of product lines Own the P&L of the products Collaborate with executive leadership, marketing and operations support to ensure product strategies align with overall business objectives Establish and maintain strong relationships with key stakeholders both internally and externally Product Lifecycle Management: Oversee the entire product lifecycle, from ideation to end-of-life, ensuring products meet quality standards and market expectations Work in the Agile framework with development teams Effectively communicate the product vision and strategy to both internal teams and external stakeholders VP of Product & User Experience Are you looking for a place where you can bring your passion and play a pivotal role in shaping the future direction of our product portfolio. Welcome to Neighborly-the hub of service brands that connects customers to top-notch local experts who repair, maintain, and enhance homes and businesses. Our long-standing business, with over 40 years of experience, is... focused on strategic innovation as we build the future of home and business services. Bring your ambition to the table as we unlock new doors together, taking your career to the next level. Bring your experience and be empowered to innovate. Product Strategy: • Develop and articulate a comprehensive product strategy aligned with the company's overall vision and objectives. • Drive the identification of market opportunities, customer needs, and competitive landscapes to inform product roadmaps. Team Leadership: • Lead, mentor, and inspire a team of product managers and User experience professionals, fostering a culture of collaboration, innovation, and continuous improvement. • Provide guidance on product development methodologies, best practices, and industry trends. Product Roadmap: • Define and prioritize product initiatives based on a deep understanding of customer needs, market dynamics, and business goals. • Collaborate with cross-functional teams, including engineering, design, marketing, and sales, to bring products to market successfully. Innovation and Research: • Stay abreast of industry trends, emerging technologies, and competitive landscapes to drive product innovation. • Conduct market research and customer feedback analysis to inform product enhancements and new feature development. Financial Management: • Develop and manage product budgets, ensuring resources are allocated effectively to meet strategic objectives. • Monitor key performance indicators (KPIs) to assess the financial success of product lines. • Own the P&L of the products Stakeholder Collaboration: • Collaborate with executive leadership, marketing and operations support to ensure product strategies align with overall business objectives. • Establish and maintain strong relationships with key stakeholders both internally and externally. Product Lifecycle Management: • Oversee the entire product lifecycle, from ideation to end-of-life, ensuring products meet quality standards and market expectations. • Work in the Agile framework with development teams Communication Skills: • Represent the company at conferences and industry events, showcasing our products and thought leadership. • Effectively communicate the product vision and strategy to both internal teams and external stakeholders. Bring your skills and be inspired to achieve success. • Experience: • Experience working across Digital (web, mobile app), Field Service management (Point of Sale), Call center channels building omni channel experiences. • Experience with home service and/or franchising is preferred. • Proven success in developing and implementing successful product strategies. • Proven experience in product management and leadership roles, preferably in a technology-driven environment. • Skills: • Strong analytical and strategic thinking skills with the ability to make data-driven decisions. • Exceptional leadership and team management capabilities. • Excellent communication and presentation skills. • Strong understanding of user experience principles and the ability to translate them into product features. • Education: • Bachelor's degree in business, Marketing, Engineering, or related field • Schedule / in-office requirements: • Must be local to DFW as you will be asked to work in a 3 day in office work schedule. Neighborly is fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by federal or state law. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity and encouraged to be their authentic self. Not the right opportunity for you? Share this job with a friend and follow us on LinkedIn for future opportunity updates. Brand

Company information Neighborly is a holding company of 29 service brands focused on repairing, maintaining and enhancing consumers’ homes and businesses and is the world’s largest home services franchisor serving 10 million+ customers. The company operates online platforms that connect consumers to service providers in their local communities that meet their rigorous standards as a franchisor across 18 service categories at www.getneighborly.com in the United States and www.getneighbourly.ca in Canada. The company was founded in 1981 as Dwyer Group and is based in Waco, Texas. Neighborly now has over 5,000 franchisees and 12 corporate support centers throughout North America, U.K. and Germany. Neighborly is an active member in the International Franchise Association (IFA), Canadian Franchise Association (CFA), and is a founding company of the Veterans Transition Franchise Initiative (VetFran). More information about Neighborly/Neighbourly, and its franchise concepts, is available at www.NeighborlyBrands.com.Neighborly has over 1,200 corporate employees worldwide with the Global Headquarters located in Waco, Texas and Irving, Texas.Neighborly’s 18 consumer service verticals include:• Restoration and cleaning• Plumbing• HVAC• Electrical• Appliance Repair• Glass replacement and repair for properties and automobiles• Lawn care and landscaping• Interior and exterior painting• Repair, maintenance and improvement• House cleaning• Window cleaning and tinting• Leak detection• Property management• Outdoor pest control• Kitchen makeovers• Dryers vent cleaning• Property Inspection• Garage door repair and installation

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