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IT Business Consultant

4 months ago

Chesterfield, United States RIT Solutions, Inc. Full time
Job Description:
The role of an IT Business Consultant is to primarily support the opportunity identification process for all new IT requests via the IT Business Integration & Strategy team. This is done by documenting new and existing business processes and opportunity specific business needs by partnering across all business units and levels of the organization. They are additionally responsible for market research, design-thinking workshop facilitation, and helping translate business needs and ideas into actionable items for delivery teams.
Responsibilities:
  • Partner with executive level clients, helping stakeholders envision their products, who they're for, and the impact they'll have - capturing the business demands and need.
  • Craft detailed documentation inclusive of high level business needs, research studies, and key insights
  • Creation of detailed process flows showcasing the inner workings of critical business processes across the organization
  • Plan and facilitate client and team workshops in varying sizes on broad ranging retail specific topics
  • Engage in product/market research and crafting research deliverables with unique key insights and learnings for stakeholders to use
Knowledge, Skills and Abilities:
  • You understand the lifecycle of a product - from ideation to delivery - and how technology plays a role
  • You bring subject matter expertise to key domain areas and contribute new ways of thinking and innovation
  • You're inspiring and you can command a room, but you're humble and inclusive
  • You're passionate about technology and the retail industry
  • You have experience in strategic planning in Product Development, User Insights, and Product Strategy.
Required Experience:
  • 3+ years of experience in business analysis, market research, and process flow documentation
  • Strong communication and presentation skills
  • Experience in strategic planning in Product Development, User Insights, and Product Strategy
  • Jira and Confluence
  • Bachelor's degree
  • Previous experience in retail industry