Patient Access Representative
4 weeks ago
Position Summary At Stony Brook Medicine, our Patient Access Representatives are responsible for completing varied, diverse and specialized duties to support the Revenue Cycle, Compliance and Patient Experience by accurately and efficiently completing tasks in areas of Registration, Financial Screening and Verification, and patient throughput. Qualified candidates will demonstrate excellent communication skills, interpersonal skills, knowledge and understanding of patient care and effectively respond to changing patient needs by making decisions based on ethical principles and adhering to our high standard of excellence. The Patient Access Representative assigned to the Emergency Room is a key member of the Patient Access Services team. The Patient Access Representative interacts in a professional, respectful manner with internal and external customers, provides excellent customer service to patients and visitors. The Representative adheres to strict rules of confidentiality, department, and organization's policies and procedures. Duties of a Patient Access Representative may include the following, but are not limited to: Supports activities to ensure excellence in throughput and patient experience for emergency room visits, admissions, observation and transfer patients. Complete high-volume complex bedside patient registration. Must be able to maneuver a work station on wheels through patients' rooms within the designated registration area. Communicate in a professional manner with patients and patient families experiencing serious health issues and emotional events. Responsible for securing required patient demographic information, correct documentation of admission source, mode of arrival, patient type and insurance coverage to support billing and revenue cycle goals. Verifies coverage eligibility and determines patient cost share (co-pay) using electronic systems and other means, taking payments at point of service. Provides financial guidance and excellence in Financial Care to patients and their representatives, presenting information about their benefit coverage and cost share responsibilities. Provides information on financial assistance services to self-pay patients, collecting required deposits when appropriate. Ensures that compliance regulations are met (presenting and obtaining consent and regulatory signatures from patients or designee, essential for treatment and payment, as per procedure). Maintains and requires appropriate documents as necessary (i.e. copies of photo ID and insurance documents etc). Witnesses general consents, agreements, and acknowledgements. Reviews registrations for completeness and correctness. Utilizes worklists to conduct incomplete registration, verification or ineligible insurance follow up. Uses available enterprise resources to ensure encounters are bill ready. Ability to manage adjustments in workflow priorities in response to changing patient census and acuity. The selected candidate will be required to work some holidays. Pass days are variable and weekend availability is required. The schedule/pass days may be subject to change. Essential Position: This function/position has been designated as "essential." This means that when the Hospital is faced with an institutional emergency (staff shortages, increased census, inclement weather, and/or other emergencies), employees in such positions may be required to remain at their work location or to report to work to protect, recover, and continue operations at Stony Brook Medicine, Stony Brook University Hospital and related facilities. Qualifications Required: Associate's Degree with one year working experience in public service, public health, or other industries in a high volume, patient/customer facing environment. In lieu of degree, two years combined experience in public service, public health or other industries in a high volume patient/customer facing environment revenue cycle operations - payment collection, insurance reimbursement, and/or patient access services. Excellent verbal and written communication, computing and multi-tasking skills. Candidate must demonstrate experience and expertise in speaking with patients, customers, and representatives who are under stress (such as sick patients and their distressed family members). Preferred: Bilingual in English and Spanish. Health care insurance billing and/or hospital patient access, intake, registration experience. Familiarity with medical insurance benefits, demonstrated experience with EMR computerized registration / financial / IT systems. Knowledge of medical terminology. Previous experience as a patient access representative in an Emergency Room environment is highly preferred. Special Notes: Resume/CV should be included with the online application. Posting Overview: This position will remain posted until filled or for a maximum of 90 days. An initial review of all applicants will occur two weeks from the posting date. Candidates are advised on the application that for full consideration, applications must be received before the initial review date (which is within two weeks of the posting date). #J-18808-Ljbffr
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Patient Access Representative
1 month ago
Stony Brook, New York, United States Stony Brook Medicine Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Patient Access Representative to join our team at Stony Brook Medicine. As a key member of our Patient Access Services team, you will play a critical role in ensuring the smooth and efficient registration and financial processing of patients.Key ResponsibilitiesRegister patients in a timely and...
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Patient Access Representative
1 month ago
Stony Brook, New York, United States Stony Brook Medicine Full timeJob SummaryWe are seeking a highly skilled Patient Access Representative to join our team at Stony Brook Medicine. As a key member of our Patient Access Services team, you will play a critical role in ensuring the smooth and efficient registration and verification of patients in our Emergency Room.Key ResponsibilitiesComplete high-volume complex bedside...
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Patient Access Representative
1 month ago
Stony Brook, New York, United States Stony Brook Medicine Full timeJob SummaryWe are seeking a highly skilled Patient Access Representative to join our team at Stony Brook Medicine. As a key member of our Patient Access Services team, you will be responsible for ensuring excellence in throughput and patient experience for emergency room visits, admissions, observation, and transfer patients.Key ResponsibilitiesSupport...
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Patient Access Representative
3 weeks ago
Stony Brook, New York, United States Stony Brook Medicine Full timeJob SummaryStony Brook Medicine is seeking a highly skilled Patient Access Representative to join our team. As a key member of our Patient Access Services team, you will be responsible for accurately and efficiently initiating and receiving patient calls to schedule and/or preregister hospital outpatient services and surgical procedures while providing the...
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Patient Access Representative
3 weeks ago
Stony Brook, New York, United States Stony Brook University Full timeJob SummaryWe are seeking a highly skilled Patient Access Representative to join our team at Stony Brook Medicine. As a key member of our Patient Access Services team, you will play a critical role in ensuring the smooth registration and financial processing of patients.Key ResponsibilitiesAccurately and efficiently complete registration and financial tasks,...
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Patient Access Representative
1 month ago
Stony Brook, New York, United States Stony Brook Medicine Full timeJob SummaryWe are seeking a highly skilled Patient Access Representative to join our team at Stony Brook Medicine. As a key member of our Patient Access Services team, you will be responsible for ensuring the smooth and efficient registration process for patients, while providing exceptional customer service and maintaining the highest level of...
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Patient Access Representative
1 week ago
Stony Brook, New York, United States Stony Brook Medicine Full timeJob Summary: We are seeking a highly skilled Patient Access Representative to join our team at Stony Brook Medicine. As a key member of our Patient Access Services team, you will be responsible for ensuring the smooth and efficient flow of patients through our hospital outpatient and admitting office. This will involve accurately and efficiently completing...
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Patient Access Representative
1 month ago
Stony Brook, New York, United States Stony Brook Medicine Full timeJob SummaryWe are seeking a highly skilled Patient Access Representative to join our team at Stony Brook Medicine. As a key member of our Patient Access Services team, you will play a critical role in ensuring the smooth and efficient registration and verification of patients in our Emergency Room.Key ResponsibilitiesSupport the registration and verification...
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Patient Access Lead Representative
2 weeks ago
Stony Brook, New York, United States Stony Brook University Full timeJob SummaryAt Stony Brook Medicine, our Patient Access Representatives play a vital role in supporting the Revenue Cycle, Compliance, and Patient Experience by accurately and efficiently completing tasks in areas such as Patient Access, Lead, Representative, Patient, and Customer Service.Key ResponsibilitiesComplete varied and specialized duties to support...
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Patient Access Representative
1 month ago
Stony Brook, New York, United States Stony Brook Medicine Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Patient Access Representative to join our team at Stony Brook Medicine. As a key member of our Patient Access Services team, you will play a critical role in ensuring the smooth and efficient flow of patients through our healthcare system.Key ResponsibilitiesCoordinate and support activities to...
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Patient Access Representative
4 weeks ago
Stony Brook, New York, United States Stony Brook Medicine Full timeJob SummaryWe are seeking a highly skilled Patient Access Representative to join our team at Stony Brook Medicine. As a key member of our Revenue Cycle team, you will be responsible for ensuring the smooth and efficient flow of patients through our facilities.Key ResponsibilitiesCoordinate and support activities to ensure excellence in throughput for...
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Patient Access Lead Representative
2 weeks ago
Stony Brook, New York, United States Stony Brook University Full timeJob SummaryWe are seeking a highly skilled Patient Access Lead Representative to join our team at Stony Brook Medicine. As a key member of our Revenue Cycle, Compliance, and Patient Experience team, you will be responsible for completing varied and specialized duties to support our mission.Key ResponsibilitiesAccurately and efficiently complete tasks in...
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Stony Brook, United States Stony Brook University Full timeAt Stony Brook Medicine, our Patient Access Representatives are responsible for completing varied, diverse and specialized duties to support the Revenue Cycle, Compliance and Patient Experience by accurately and efficiently completing tasks in areas Representative, Patient Access, Financial, Patient, Healthcare, Public Health
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Patient Access Lead Representative
1 month ago
Stony Brook, New York, United States Stony Brook Medicine Full timeJob SummaryWe are seeking a highly skilled Patient Access Lead Representative to join our team at Stony Brook Medicine. As a key member of our Patient Access Services department, you will play a critical role in ensuring seamless patient registration and financial screening processes.Key ResponsibilitiesServe as the Registration Super-User and Shift Lead for...
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Patient Access Lead Representative, The MART
4 weeks ago
Stony Brook, United States Stony Brook University Full timeAt Stony Brook Medicine, our Patient Access Representatives are responsible for completing varied, diverse and specialized duties to support the Revenue Cycle, Compliance and Patient Experience by accurately and efficiently completing tasks in areas Patient Access, Lead, Representative, Patient, Customer Service, Staff
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Patient Access Lead Representative
2 weeks ago
Stony Brook, New York, United States Stony Brook Medicine Full timeJob SummaryWe are seeking a highly skilled and experienced Patient Access Lead Representative to join our team at Stony Brook Medicine. As a key member of the Patient Access Services team, you will be responsible for coordinating, assigning, and guiding the work activities of other Pre-Registration and Registration staff. This role requires strong leadership...
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Patient Access Lead Representative
2 weeks ago
Stony Brook, New York, United States Stony Brook Medicine Full timeJob SummaryAs a Patient Access Lead Representative at Stony Brook Medicine, you will play a key role in ensuring seamless patient access and registration processes. This position requires strong leadership and communication skills to coordinate and guide the work activities of Pre-Registration and Registration staff.Key ResponsibilitiesCoordinate and assign...
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Patient Access Lead Representative
2 weeks ago
Stony Brook, New York, United States Stony Brook Medicine Full timeJob SummaryWe are seeking a highly skilled and experienced Patient Access Lead Representative to join our team at Stony Brook Medicine. As a key member of the Patient Access Services team, you will be responsible for coordinating, assigning, and guiding the work activities of other Pre-Registration and Registration staff. This role requires strong leadership...
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Patient Access Lead Representative
2 weeks ago
Stony Brook, New York, United States Stony Brook Medicine Full timeJob SummaryWe are seeking a highly skilled and experienced Patient Access Lead Representative to join our team at Stony Brook Medicine. As a key member of the Patient Access Services team, you will serve as a Team Lead over Pre-Registration and Registration staff, coordinating and guiding their work activities. Your expertise will be essential in monitoring...
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Patient Access Lead Representative
1 week ago
Stony Brook, New York, United States Stony Brook Medicine Full timeJob SummaryAs a Patient Access Lead Representative at Stony Brook Medicine, you will play a key role in ensuring seamless patient registration and financial clearance processes. This position requires strong leadership skills, attention to detail, and excellent communication abilities.Key ResponsibilitiesCoordinate and assign work activities for...
