Call Center Agent
3 weeks ago
We are is seeking a dedicated and customer-focused Call Center Agent to join our team. In this role, you will be the first point of contact for clients, providing exceptional customer service and addressing inquiries with professionalism and efficiency. This position is ideal for individuals with excellent communication skills and a passion for helping others.
Pay:
$19.50 - $31.00 per hour
Job:
Full time
Responsibilities:
- Handle inbound and outbound calls to assist clients with their inquiries, concerns, and requests.
- Provide accurate information about products, services, and company policies.
- Resolve customer issues effectively, escalating to appropriate departments when necessary.
- Maintain detailed and accurate records of customer interactions in the company database.
- Follow up with customers to ensure satisfaction and issue resolution.
- Meet daily, weekly, and monthly performance targets, including call quality and response times.
- Stay updated on company offerings, procedures, and new initiatives.
- High school diploma or equivalent; additional education or certifications in customer service are a plus.
- Previous experience in a call center or customer service role is preferred but not required.
- Strong verbal and written communication skills.
- Proficiency in basic computer applications and the ability to learn new systems quickly.
- Problem-solving skills and the ability to remain calm under pressure.
- Excellent organizational and time management abilities.
- Comprehensive health, dental, and vision insurance.
- Paid time off and holidays.
- 401(k) retirement plan with company match.
- Opportunities for professional development and career growth.
- Supportive and collaborative work environment.
-
Call Center Agent
3 weeks ago
Orlando, United States Renewal by Andersen Full timeJob Details The Renewal by Andersen of Florida ISC (Inside Sales Center) Agent duties include: assisting the ISC Team in maximizing the conversion rate of calls, leads and inquiries into scheduled appointments via a prescribed appointment setting methodology for Renewal by...
-
Call Center Agent
5 months ago
Orlando, United States Renewal by Andersen Full timeJob Details The Renewal by Andersen of Florida ISC (Inside Sales Center) Agent duties include: assisting the ISC Team in maximizing the conversion rate of calls, leads and inquiries into scheduled appointments via a prescribed appointment setting methodology for Renewal by Andersen. This job reports to our Orlando office five days a week. What We Offer *...
-
Health Insurance Call Center Agent
3 weeks ago
Orlando, Florida, United States ValorVIP Full timeAbout the Role:We are seeking a highly motivated and skilled Health Insurance Call Center Agent to join our team at ValorVIP in Orlando, FL. This is an excellent opportunity for individuals who are passionate about delivering exceptional customer experiences and have a strong background in health insurance.Responsibilities:Provide accurate and up-to-date...
-
Call Center Support Specialist
3 weeks ago
Orlando, United States Venu+ Full timeSCOPE Venu+ offers ready-to-go rental equipment delivered directly on-site at popular hotels, resorts, and casinos. Venu+ is the only Preferred Mobility Provider with a service operation located at theme park properties in Anaheim and Orlando. The Customer Support Specialist collaborates with the Reservation Agents by registering Travel Agents to the...
-
Health Insurance Call Center Agent
4 months ago
Orlando, United States MCI Military Recruitment Full timePOSITION OVERVIEW: Job Title: Health Insurance Call Center Agent (Licensed) Job Type: Full-Time Location: Onsite, Orlando, FL MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established...
-
Health Insurance Call Center Agent
4 months ago
Orlando, United States MCI Careers Full timePOSITION OVERVIEW: Job Title: Health Insurance Call Center Agent (Licensed) Job Type: Full-Time Location: Onsite, Orlando, FL MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established...
-
Health Insurance Call Center Agent
4 months ago
Orlando, United States ValorVIP Full timePOSITION OVERVIEW: Job Title: Health Insurance Call Center Agent (Licensed) Job Type: Full-Time Location: Onsite, Orlando, FL MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established...
-
Call Center Associate
2 weeks ago
Orlando, Florida, United States RemX Full timeJob Overview: Call Center AssociateRemX is seeking a reliable Call Center Associate to work on a short-term contract project in Plantation, FL or Miramar, FL. This role requires strong communication and problem-solving skills, with the ability to work independently and as part of a team.Employment Type: Contract Project - 1 week Location: Plantation, FL or...
-
Call Center Manager
6 days ago
Orlando, Florida, United States Hilton Grand Vacations Full timeWe are looking for a highly skilled Call Center Manager to join our team at Hilton Grand Vacations. As a key member of our Call Center, you will be responsible for leading a team of Customer Care Representatives, ensuring high levels of customer satisfaction, and driving business results through effective leadership and strategic planning.Key...
-
Call Center Representative
4 days ago
Orlando, United States National Staffing Solutions Full timeCall Center sales representatives are the heartbeat of our culture – enthusiastic representatives of our company and advocates for our clients. Our upbeat call center work culture promotes development and individual training, games, incentives, and opportunities for advancement to help develop and solidify necessary sales skills. Sales representatives will...
-
Call Center Sales Representative
8 months ago
Orlando, United States British Swim School of S.W. Orlando Full timePosition Title: Call Center Sales and Service RepresentativeReport to: Sales ManagerStatus: Part-time Location: Orlando FL As a Call Center Sales and Service Representative with British Swim School (Orlando) you are responsible for answering phones, meeting enrollment targets using ethical tactics, delivering exceptional customer service, processing...
-
Guest Services Agent
6 days ago
Orlando, Florida, United States Residence Inn Orlando Convention Center Full timeJob Title: Guest Services AgentWe are seeking an exceptional Guest Services Agent to join our team at Residence Inn Orlando Convention Center. The successful candidate will be responsible for providing outstanding guest service, ensuring a smooth registration process, and maintaining accurate information in the hotel's computer system.Salary: $38,000 -...
-
Guest Service Agent
1 week ago
Orlando, United States Loews Hotels, LLC Full timeGuest Service Agent 3At Loews Hotels at Universal Orlando, our team members get to make a difference and have fun every day. Our world-class team brings to life the incredible, award-winning hotels located at Universal Orlando Resort.Named one of Central Floridas Top Workplaces and one of Americas Best-in-State Employers by Forbes, we are committed to our...
-
Inside Sales Center Team Member
2 weeks ago
Orlando, Florida, United States Andersen CorporationRenewal by Andersen Full timeAbout UsRenewal by Andersen is a leading window replacement division of Andersen Corporation, a 120-year-old trusted family of window brands in North America.Job OverviewWe are seeking an Inside Sales Center Agent to join our team in Orlando, Florida. This is a full-time position with a salary range of $40,000 - $60,000 per year (base + commission), paid...
-
Health Insurance Call Center Team Member
3 weeks ago
Orlando, Florida, United States MCI Careers Full time{"Job Overview": "We are seeking an onsite Health Insurance Call Center Agent to play a vital role in educating and guiding customers to select the insurance policies that best meet their needs.", "Key Responsibilities": "Provide information to customers about various healthcare options and insurance policies.Help customers choose the appropriate insurance...
-
Guest Service Agent 3
2 weeks ago
Orlando, United States Loews Hotels Full timeGuest Service Agent 3 At Loews Hotels at Universal Orlando, our team members get to make a difference and have fun every day. Our world-class team brings to life the incredible, award-winning hotels located at Universal Orlando Resort. Named one of Central Floridas Top Workplaces and one of Americas Best-in-State Employers by Forbes, we are committed...
-
Customer Service Representative
3 weeks ago
Orlando, Florida, United States Penske Automotive Group Full timeAbout This RoleWe are seeking a highly motivated and organized Customer Service Representative to join our team at Penske Automotive Group. In this role, you will be responsible for scheduling service appointments with customers in a fast-paced call center environment.Key Responsibilities:Schedule service appointments with customers over the phone or via...
-
Guest Service Agent 3
5 days ago
Orlando, United States Disability Solutions Full timeAt Loews Hotels at Universal Orlando, our team members get to make a difference and have fun every day. Our world-class team brings to life the incredible, award-winning hotels located at Universal Orlando Resort.Named one of Central Florida's Top Workplaces and one of America's Best-in-State Employers by Forbes, we are committed to our "power of we"...
-
Guest Service Agent 3
1 week ago
Orlando, United States Lakewood Regional Support Bldg Full timeJob DescriptionJob DescriptionAt Loews Hotels at Universal Orlando, our team members get to make a difference and have fun every day. Our world-class team brings to life the incredible, award-winning hotels located at Universal Orlando Resort.Named one of Central Florida's Top Workplaces and one of America's Best-in-State Employers by Forbes, we are...
-
Call Center Representative English/Spanish speaking
3 months ago
Orlando, United States TEKsystems Full timeJob DescriptionJob DescriptionDuration3 Duration UnitMonth(s)Must speak ENGLISH & SPANISH2 WEEKS ONSITE TRAINING IN MAITLAND THEN FULLY REMOTEWE PROVIDE LAPTOP MUST BE ABLE TO WORK WEEKENDS AND THE SHIFT 2-11:30PSTART DATE ASAPReq Description DescriptionThis team is the Covid hotline support team. They will be receiving calls from patients needing...