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Customer Service Representative

3 months ago


Liberty Lake, United States Family Resource Home Care Full time

Family Resource Home Care - 36621a217897 [Customer Service Representative] As a Customer Service Representative at Family Resource Home Care, you'll: Manage high inbound call volume and communicate efficiently and professionally to solve customer needs; Demonstrate effective use of software applications to solve customer requests such as schedule adjustments, general questions, directions, or providing basic company information; Maintain client and caregiver schedules by consistently updating the system and documenting all conversations thoroughly; Evaluate and direct inbound Client Care inquires for resolution...Hiring Immediately >>