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Clinical Coordinator

2 months ago

Irving, United States Envision Healthcare Full time
Job Description

Company Overview: Envision Healthcare is a leading national medical group focused on delivering high-quality care to patients when and where they need it most. You'll find clinicians and clinical support professionals across the nation who are proud to call Envision home. We welcome teammates of every background and work in communities that reflect the racial, ethnic, gender, sexual orientation, and economic diversity of our country.

Benefits: At Envision Healthcare, we offer benefits at the speed of your life. Our wide range of health and welfare benefits allow you to choose the right ones for you and your family. Best of all, qualifying employees are eligible to enroll from day one, so you can rest easy knowing you and your loved ones are protected. Envision Healthcare offers a variety of health and welfare benefit options to help protect your health and promote your wellbeing. The benefits offered include but not limited to: Medical, Dental, Vision, Life, Disability, Healthcare FSA, Dependent Care FSA, Limited Healthcare FSA, FSAs for Transportation and Parking & HSAs.

Paid Time Off: Envision Healthcare offers paid time off, 9 observed holidays and paid family leave. You accrue Paid Time Off (PTO) each pay period and depending on your position and can earn a minimum of 20 days and up to 25 days per calendar year.

Responsibilities

  • Prepares exam rooms.
  • Assists clinical personnel during patient visits.
  • Remains with the patient during the exam.
  • Obtains and documents vital signs and lab work.
  • Completes timely and accurate documentation of patient visits.
  • Collects specimens and labels and completes lab requisitions including ICD and CPT coding.
  • Sends specimens to lab per patient's insurance plan.
  • Performs reconciliation of labs and orders and independently follows-up on overdue pending results.
  • Performs all duties within HIPAA regulations.
  • Processes prescriptions and orders as directed by the provider.
  • Stocks rooms and reorders supplies.
  • Ensures supplies are received as ordered and follows up on incomplete or inaccurate orders.
  • Sterilizes instruments in accordance with OSHA requirements.
  • Performs patient education.
  • Communicates, under clinical supervision, medical results to patients.
  • Ensures all outside records are incorporated into chart or EHR.
  • Tracks medical non-compliance and contacts patients as needed.
  • Completes requests for medical records.
  • Administrative Tasks
  • Greets patients, performs check in tasks including logging arriving patients in the electronic medical record, instructing patients on completion of paperwork, verifying patients' insurance where applicable and obtaining copies of patient identification and outside records.
  • Collects copayments, coinsurance, and self-pay payments; documents payments in practice management system, prepares day-end batches according to policies and procedures, and reconciles payments taken with reports.
  • Completes end-of-day tasks, including running applicable reports, identifying no-show patients and communicating with appropriate personnel, completing daily batching tasks, and other office close procedures.
  • Answers multiple phone lines, ensuring quality and customer service for all callers.
  • Retrieves voice mail messages and communicates to appropriate staff.
  • Returns/triages telephone calls if applicable.
  • Answers, routes, transfers, and retrieves phone calls and messages as required.
  • Ensures referrals and outside records have been obtained prior to service.
  • Communicates with Medical Assistants to ensure efficient patient flow through the office and proper documentation of visits.
  • Schedules appointments according to scheduling guidelines.
  • Adheres to urgent and add-on patient visit guidelines such as visits to clinical staff per office protocols.
  • Confirms appointments prior to patient visit, if applicable.
  • Prepares daily charts and maintains medical files and electronic medical records.
  • Scans outside reports, results, and labs into the appropriate sections of the electronic medical record.
  • Maintains and order offices supplies.
  • Assures all items ordered are received and follows up on incomplete orders.
  • Assists physician(s) with daily needs.
  • Coordinates patient documentation for billing with business office.
  • Interfaces with referring offices in obtaining referrals when needed.
  • Opens, sorts, and records receipt date of mail, forwards bills and invoices promptly to manager, forwards correspondence the from hospital medical staff office or insurance companies promptly to the manager and performs other general office duties as needed.
  • Educates patient on procedures related to insurance requirements/self-pay patient contract.
  • Verifies insurance coverage/co-pay deductibles and obtains authorizations/referrals.
Qualifications

To perform this job successfully, an individual must be able to perform each essential responsibility satisfactorily. The requirements listed below are representative of the knowledge, skills and/or abilities required.
  • Good organizational skills
  • Communicate effectively and work well in a team environment
  • Follow up in a timely manner on open items
  • Able to effectively prioritize work daily
Education/Experience
  • High School Diploma or General Education Degree (GED) and 2 or more years of related experience
  • Working knowledge of medical terminology, ICD, and CPT coding

If you are ready to join an exciting, progressive company and have a strong work ethic, join our team of experts We offer a highly competitive salary and a comprehensive benefits package.

Envision Healthcare uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify.

Envision Healthcare is an Equal Opportunity Employer.