Customer Support

4 months ago

Ann Arbor, United States Domino Full time

Dominos Pizza, which began in 1960 as a single store location in Ypsilanti, MI, has had a lot to celebrate lately: were a reshaped, reenergized brand of honesty, transparency and accountability not to mention, great food In the rise to becoming a true technology leader, the brand is now consistently one of the top five companies in online transactions and 65% of our sales in the U.S. are taken through digital channels. The brand continues to deliver the dream to local business owners, 90% of which started as delivery drivers and pizza makers in our stores. Thats just the tip of the icebergor as we might say, one slice of the pie If this sounds like a brand youd like to be a part of, consider joining our team

**Job Details**

*everything* .

As the Customer Support Representative, youll handle customer concerns (phone, email, USPS mail) in a speedy and accurate way. Well need you to be creative, flexible and of course, passionate about the Dominos brand. **We have full-time openings available.**

**Job Responsibilities:**

* Respond to customers over the phone, via e-mail or USPS mail in a professional manner

* Process customer cases using customer relationship management system

* Perform data input in an accurate manner and within service levels

* Execute outbound calls to stores/customers for resolution of issue

* Show empathy for customer concerns

* Make customer appropriate decisions on reimbursement when necessary

* Keep abreast of all policy, procedure and product changes

* Provide feedback for system enhancements, letters, processes, etc.

* Participate in team meetings/refresher training

**Qualifications**

**To be successful in the Customer Service role here at Domino's, candidates will meet the following qualifications:**

* Must be able to work 3:00 pm 12:00 am as a starting shift

* Bachelors degree preferred or equivalent work experience

* Customer service experience a plus (interpersonal / caring/ listening / sincere concern for customer)

* Proficient with computers and standard software packages (Word, Excel)

* Excellent oral and written communication skills

* Ability to effectively deal with difficult and high stress situations

* Creative problem-solving skills / quick thinking / practicality / decision making skills

* Flexibility / adaptability/ patience / high tolerance

* Time management / multi-tasking / organization

* Attention to detail

* Ability to handle high volume calls/emails

* Ability to talk while typing (talk-type documentation)

**Additional Information**

All your information will be kept confidential according to EEO guidelines.

  • Customer Service Representative

    4 weeks ago

    Ann Arbor, Michigan, United States Victory Automotive Group Customer Contact Center Full time

    Job OverviewVictory Automotive Group Inc. is proud to be recognized among the Top 25 Privately Held Companies for 2023. As a family-owned and operated business since 1997, we have established over fifty dealerships across the United States.We are dedicated to providing exceptional opportunities for our employees, customers, and the communities we serve. Our...

  • Customer Service Representative

    7 hours ago

    Ann Arbor, Michigan, United States Victory Automotive Group Customer Contact Center Full time

    Job Title: Call Center Lead RepresentativeVictory Automotive Group is seeking a highly skilled and motivated Call Center Lead Representative to join our Corporate Call Center team. As a Call Center Lead Representative, you will be responsible for providing exceptional customer service, resolving customer inquiries, and ensuring a positive experience for our...

  • Customer Support Specialist

    4 weeks ago

    Ann Arbor, Michigan, United States Barracuda Networks Inc Full time

    Job ID Join Our Enthusiastic Team! At Barracuda, we strive to create a safer digital environment. We believe that every organization deserves access to cloud-based, enterprise-level security solutions that are straightforward to purchase, implement, and utilize. We safeguard email, networks, data, and applications with innovative offerings that evolve...

  • Customer Support Specialist

    3 weeks ago

    Ann Arbor, Michigan, United States UBE Machinery Full time

    Job SummaryUBE Machinery is seeking a highly skilled Customer Support Specialist to join our team. As a key member of our technical support team, you will be responsible for providing expert technical assistance to our customers, ensuring their machines are running smoothly and efficiently.Key ResponsibilitiesOn-Site Support: Provide on-site technical...

  • Customer Support Representative

    2 weeks ago

    Ann Arbor, Michigan, United States Domino Full time

    {"Job Title": "Customer Support Representative", "Job Description": "At Domino's Pizza, we're not just a brand, we're a team of passionate individuals who strive to deliver exceptional customer experiences. As a Customer Support Representative, you'll play a vital role in ensuring our customers receive the best possible service.**Key...

  • Customer Support Specialist

    23 hours ago

    Ann Arbor, Michigan, United States UBE Machinery Full time

    Job SummaryWe are seeking a highly skilled and experienced Customer Support Engineer to join our team at UBE Machinery. As a key member of our technical support team, you will be responsible for providing expert technical assistance to customers, troubleshooting and repairing complex industrial machinery, and ensuring the smooth operation of our...

  • Customer Support Specialist

    2 weeks ago

    Ann Arbor, Michigan, United States UBE Machinery Full time

    Job SummaryWe are seeking a highly skilled Customer Support Engineer to join our team at UBE Machinery. As a key member of our technical support team, you will be responsible for providing expert technical assistance to our customers, ensuring the smooth operation of our injection molding, aluminum extrusion, and die cast machines.Key...

  • Customer Support Representative

    3 weeks ago

    Ann Arbor, Michigan, United States Domino Full time

    About Domino's PizzaDomino's Pizza is a leading food delivery and carryout pizza brand that has been a household name for over 60 years. With a strong presence in the market, we are committed to delivering high-quality products and exceptional customer service.Job SummaryWe are seeking a highly motivated and customer-focused Customer Support Representative...

  • Customer Support Specialist

    3 weeks ago

    Ann Arbor, Michigan, United States UBE Machinery Inc Full time

    Job SummaryWe are seeking a highly skilled and experienced Customer Support Specialist to join our team at UBE Machinery Inc. as a Technical Service Engineer. This role will be responsible for providing technical support and assistance to our customers, ensuring the smooth operation of our Injection Mold, Aluminum Extrusion, and Die Cast machines.Key...

  • Speech-Language Pathologist Professional

    2 weeks ago

    Ann Arbor, Michigan, United States 360 Customer Inc. Full time

    We are seeking highly skilled Speech-Language Pathologists to join our team at 360 Customer Inc., a leading provider of pediatric services in the United States.Key Responsibilities:Deliver high-quality speech and language services to students in a school-based setting.Collaborate with teachers, administrators, and other professionals to develop and implement...

  • Speech Language Pathologist

    3 weeks ago

    Ann Arbor, Michigan, United States 360 Customer Inc. Full time

    We are seeking a highly skilled Speech-Language Pathologist to join our team at 360 Customer Inc., a leading provider of pediatric services in the United States. As a Speech-Language Pathologist, you will play a critical role in helping us improve the lives of the children we serve.Key Responsibilities:Develop and implement individualized treatment plans for...

  • Customer Support Specialist

    4 weeks ago

    Ann Arbor, Michigan, United States IHA St. Joe's Medical Group Full time

    Position Overview:As a vital member of our healthcare team, you will be responsible for managing incoming communications with patients and ensuring their needs are met effectively.Key Responsibilities:1. Handle incoming calls, evaluating the urgency of each situation.2. Direct urgent inquiries according to established protocols to guarantee high-quality...

  • Speech Language Pathologist

    3 weeks ago

    ann arbor, United States 360 Customer Inc. Full time

    We are hiring talented Speech-Language Pathologist professionals to join our team for School-based Speech-Language Pathologist positions in Ann Arbor, Michigan, United States. These are full/part-time positions for the current school year 2024-2025We are offering fantastic pay plus benefits for this contract and would love to discuss details with you at your...

  • Speech Language Pathologist

    2 weeks ago

    ann arbor, United States 360 Customer Inc. Full time

    We are hiring talented Speech-Language Pathologist professionals to join our team for School-based Speech-Language Pathologist positions in Ann Arbor, Michigan, United States. These are full/part-time positions for the current school year 2024-2025We are offering fantastic pay plus benefits for this contract and would love to discuss details with you at your...

  • Speech Language Pathologist

    2 weeks ago

    Ann Arbor, United States 360 Customer Inc. Full time

    We are hiring talented Speech-Language Pathologist professionals to join our team for School-based Speech-Language Pathologist positions in Ann Arbor, Michigan, United States. These are full/part-time positions for the current school year 2024-2025We are offering fantastic pay plus benefits for this contract and would love to discuss details with you at your...

  • Speech Language Pathologist

    3 weeks ago

    Ann Arbor, United States 360 Customer Inc. Full time

    We are hiring talented Speech-Language Pathologist professionals to join our team for School-based Speech-Language Pathologist positions in Ann Arbor, Michigan, United States. These are full/part-time positions for the current school year 2024-2025We are offering fantastic pay plus benefits for this contract and would love to discuss details with you at your...

  • Speech Language Pathologist

    3 weeks ago

    Ann Arbor, United States 360 Customer Inc. Full time

    We are hiring talented Speech-Language Pathologist professionals to join our team for School-based Speech-Language Pathologist positions in Ann Arbor, Michigan, United States. These are full/part-time positions for the current school year 2024-2025 We are offering fantastic pay plus benefits for this contract and would love to discuss details with you at...

  • Speech Language Pathologist

    3 weeks ago

    Ann Arbor, United States 360 Customer Inc. Full time

    We are hiring talented Speech-Language Pathologist professionals to join our team for School-based Speech-Language Pathologist positions in Ann Arbor, Michigan, United States. These are full/part-time positions for the current school year 2024-2025We are offering fantastic pay plus benefits for this contract and would love to discuss details with you at your...

  • Special Education Teacher

    3 weeks ago

    Ann Arbor, Michigan, United States 360 Customer Inc. Full time

    About the RoleWe are seeking a dedicated and passionate Special Education Teacher to join our team at 360 Customer Inc. The ideal candidate will have a strong commitment to creating a supportive and inclusive learning environment for students with special needs.Key ResponsibilitiesDevelop and implement individualized education programs (IEPs) that cater to...

  • Customer Support Engineer

    4 weeks ago

    Ann Arbor, United States UBE Machinery Full time

    Job Type Full-time Description Summary / Objective Responsible for on-site customer troubleshooting, diagnostics, and installation of Injection Mold, Aluminum Extrusion and Die Cast machines. Strong understanding of industrial machinery, electrical principals, mechanical concepts, and precision mechanical components. Essential Functions Supervise...