![CarMax](https://media.trabajo.org/img/noimg.jpg)
Customer Specialist
2 months ago
CARMAX
Customer Specialist
Springfield ,
Missouri
Apply Now
6152 - Springfield MO - 3344 E Cherry Street, Springfield, Missouri, 65802
CarMax, the way your career should be
About this job
As a Customer Specialist, you will be empowered to provide an iconic experience for our Customers by acting as a guide and offering support during every step of their CarMax journey, reinforcing our simple and seamless process. While communicating and partnering effectively with teams across the organization, you will work to ensure each customer has a positive experience buying and selling cars. We’ve become the nation’s largest retailer of used cars due to our honesty and transparency, and those same values will help you succeed, too.
What you will do – Essential Responsibilities
Provide exceptional customer service by guiding customers every step of the way, from sale or facilitating the appraisal to test drives and arranging financing applications
Conduct vehicle condition assessments by collecting, recording, and communicating information to Buyers that will be used to perform customer appraisals
Check in and receive vehicles that are shipped to CarMax; complete the daily scanning and reconciliation of vehicle inventory
Perform cosmetic inspections and ensure that all vehicles meet CarMax Quality Standards
Perform various administrative duties, including, but not limited to: printing daily reports, maintaining transaction paperwork, contacting finance companies regarding Customer contracts, obtaining requirement information regarding registration and/or titling, auditing completed paperwork, cash/payment management
Create service appointments and review repair order invoices for retail service work performed; ensure accuracy of documentation for billing
Purpose of the role
This is a high-energy retail sales environment where you will work as a team to meet goals and handle a wide range of customer interactions. To make sure everything goes smoothly, the ability to quickly build rapport with people and understand their needs is essential. You will manage a variety of diverse tasks, with limited supervision, including vehicle sales, processing of sales paperwork, assessing vehicle condition for use in appraisals, and even managing repair orders. We work and learn as a team and the prospects are bright for professionals who aspire to become mentors, managers and business leaders.
Qualifications and Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Demonstrate exceptional communication skills
Display confidence in self, the product and CarMax
Ability to build and maintain strong relationships
Demonstrate strong team behaviors including integrity, respect, inclusion, fairness and fun
Balance the needs of the Customer and the business when making decisions
Seek to fully understand and meet Customer needs
Create win-win solutions to Customer issues
Get work done well, on time and follow the right process
Drive work processes and pay close attention to detail
Perform multiple duties in a high energy, fast-paced working environment
Read, interpret and transcribe data in order to maintain accurate records
Lift objects that weigh as much as 25 lbs.
Education and/or Experience
High School Diploma, or equivalent
Sales and customer service experience, in an area such as retail, preferred
Valid Driver’s License
Basic skills with Microsoft Office Suite (e.g., Word, Excel and PowerPoint) preferred
About CarMax
CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation’s largest retailer of used cars, with over 200 locations nationwide.
Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For.
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
#J-18808-Ljbffr
-
Customer Service Specialist
2 weeks ago
Springfield, United States EnerSys Full timeThe Customer Service Representative works to establish and maintain a working relationship with NSB and EnerSys clients, both domestic and international. As the initial impression to the clients, the Customer Service Rep strives to continuously provi Customer Service Specialist, Customer Service, Specialist, Supply Chain, Manufacturing, Retail, Skills
-
Customer Engagement Specialist
2 days ago
Springfield, Illinois, United States Gold Mountain Communications Full timePosition OverviewAre you interested in becoming a vital member of the team at Gold Mountain Communications as a Customer Engagement Specialist? In this role, you will be instrumental in delivering outstanding customer support and ensuring that clients have an enjoyable experience.We are on the lookout for individuals who are enthusiastic about fostering...
-
Customer Service Specialist
3 months ago
Springfield, United States PS Bank Full timeCustomer Service Specialist Description Prairie State Bank & Trust, a locally owned $800 million bank with 20 offices in Central Illinois, has an immediate opening for a **Customer Service Specialist** in their **Customer Service Center/Operations Department** located in **Springfield, IL**. Prairie State Bank & Trust is seeking highly-motivated and...
-
Customer Support Specialist
1 week ago
Springfield, Illinois, United States CSC Full timePosition: Client Service Representative - Account SpecialistLocation: Any US Location (Onsite or Remote)Schedule: Monday - Friday, 9am-6pm CST / 7am-4pm PST / 10am-7pm ESTAt CSC, we believe that collaboration leads to remarkable achievements. Our team is dedicated to making a positive impact in both global business and our local communities. We are committed...
-
Customer Service Specialist
1 week ago
Springfield, Illinois, United States Lapariscopic Edge PC Full timeJob OverviewBenefits and AdvantagesAttractive Salary PackagePaid Leave OptionsOpportunities for Professional DevelopmentPosition SummaryWe are looking for a courteous and skilled Customer Service Specialist to enhance our customer support operations. In this position, you will handle both incoming and outgoing calls, engage with clients to ascertain their...
-
Customer Support Specialist
1 week ago
Springfield, Illinois, United States Russell Cellular, Inc. Full timeJoin Russell Cellular as a Customer Support SpecialistAt Russell Cellular, we value our employees and offer a range of benefits to ensure their well-being:Comprehensive health, dental, vision, and life insurance plansPaid time off for sick days and holidays401K retirement plan with employer contributionsRecognized among the fastest growing private companies...
-
Customer Experience Specialist
3 months ago
Springfield, United States Best Buy Full time**Customer Experience Specialist (Advisor) - Job Details** **Customer Experience Specialist (Advisor)** Share Job **Overview** Part Time Entry Level Store Associates You are in for some awesome perks (Part-time and Full-time benefits based on your role and tenure) * Backup childcare * Tuition assistance for yourself and dependents * Generous employee...
-
Customer Experience Specialist
3 months ago
Springfield, United States Best Buy Full time**Customer Experience Specialist (Advisor) - Job Details** **Customer Experience Specialist (Advisor)** Share Job **Overview** Full Time Entry Level Store Associates You are in for some awesome perks (Part-time and Full-time benefits based on your role and tenure) * Backup childcare * Tuition assistance for yourself and dependents * Generous employee...
-
Customer Experience Specialist
3 months ago
Springfield, United States Best Buy Full time**Customer Experience Specialist (Advisor) - Job Details** **Customer Experience Specialist (Advisor)** Share Job **Overview** Full Time Entry Level Store Associates You are in for some awesome perks (Part-time and Full-time benefits based on your role and tenure) * Backup childcare * Tuition assistance for yourself and dependents * Generous employee...
-
Customer Engagement Specialist
1 week ago
Springfield, Illinois, United States Gold Mountain Communications Full timePosition OverviewCustomer Engagement SpecialistJoin the dynamic team at Gold Mountain Communications as a Customer Engagement Specialist. This role presents an excellent opportunity for career growth within our leadership structure.Our associates are dedicated to assisting clients in recognizing the benefits of travel and strive to craft experiences that...
-
Customer Care Travel Specialist
2 weeks ago
Springfield, United States Peter Pan Bus Lines Full timeThe Customer Care Travel Specialist (CCTS) provides assistance to the traveling customer to ensure a pleasant, safe and effortless experience to their travel destination. Specialists are responsible for handling a large volume of phones calls from customers requesting travel information (schedules, baggage guidelines, travel policy etc.), resolving and...
-
Customer Experience Specialist
2 months ago
Springfield, United States DiVentures Full timeAt Diventures, where safety is our number one priority and fun is our number one goal, we use our passion, and the power of water, to impact lives and change the world...and have fun doing it! The Customer Experience Specialist contributes to the success of Diventures by consistently building positive experiences and lasting relationships with our customers...
-
Customer Support Specialist
1 week ago
Springfield, Ohio, United States Love's Travel Stops Full timePosition Overview: As a Customer Support Specialist, you will play a vital role in ensuring customer satisfaction and enhancing the overall experience for our clients. Key Responsibilities: - Provide exceptional assistance to customers, addressing inquiries and resolving issues effectively. - Collaborate with team members to improve service delivery and...
-
Customer Relations Specialist
1 week ago
Springfield, Illinois, United States Corporation Service Company Full timePosition Overview:The Client Service Representative - Account Specialist plays a crucial role in ensuring exceptional service delivery to our clients. This position is open to candidates across the United States, offering flexibility for both onsite and remote work arrangements. About Us:At Corporation Service Company, we pride ourselves on being a...
-
Customer Service Office Specialist
1 week ago
Springfield, Massachusetts, United States Bob's Discount Furniture Full timeLocation: Position: Customer Service Office Specialist at Bob's Discount Furniture Experience: Not Specified Job Overview: As a Customer Service Office Specialist, you will play a vital role in the success of Bob's Discount Furniture. Our specialists are dedicated to providing a warm and respectful experience for our customers, embodying the principles of...
-
Customer Service Specialist
2 months ago
Springfield, United States Brightree Full timeCustomer Service Specialist - Resupply page is loaded **Customer Service Specialist - Resupply** **Customer Service Specialist - Resupply** locationsSpringfield, IL, United States time typeFull time posted onPosted 5 Days Ago job requisition idJR_011870 You could say Brightree by ResMed is a technology company. And thats true. But Brightree is, at its heart,...
-
Customer Care Travel Specialist
3 months ago
Springfield, United States Peter Pan Bus Lines Full timeThe Customer Care Travel Specialist (CCTS) provides assistance to the traveling customer to ensure a pleasant, safe and effortless experience to their travel destination. Specialists are responsible for handling a large volume of phones calls from customers requesting travel information (schedules, baggage guidelines, travel policy etc.), resolving and...
-
Customer Experience Specialist
1 week ago
Springfield, Illinois, United States Hertz Full timeCustomer Experience Specialist - Counter We are seeking a dedicated and passionate Customer Experience Specialist to join our team at Hertz. In this role, you will be the primary point of contact for our valued customers, ensuring they receive exceptional service and support throughout their rental experience. Responsibilities: Provide outstanding customer...
-
Customer Care Specialist
2 months ago
Springfield, United States Springfield Leather Co Full time**Customer Care Specialist** Customer Service Springfield, Missouri Minimum Experience **Mid-level** Compensation **$13-$15** Springfield Leather Co is looking to add GREAT people! We have a great team here and need another person who is excited to help our customers. We need folks that have a sense of urgency about their work day and a get it done attitude....
-
Customer Service Specialist
4 weeks ago
Springfield, United States Konecranes Oyj Full timeConsistently deliver excellent service in every customer interaction. Learn and maintain a thorough knowledge and understanding of Konecranes organization, customers, products, and services. Answer incoming calls for service, dispatch on-call techni Customer Service Specialist, Customer Service, Specialist, Spring, Manufacturing, Retail