Customer Experience Associate I

3 days ago

Deerfield Beach, United States Conduent State & Local Solutions, Inc Full time

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. Apply (by clicking the relevant button) after checking through all the related job information below. Customer Service Representative Onsite Boca Raton, FL Hourly rate $16.00 per hour for 1st 90 days. What you get: Full-time Employment with Benefits day one including paid Holidays. Base pay of $14.50 after 90 days with opportunity to make up to $19.50 on incentive plan Paid Training WEEKENDS OFF Great Work Environment Requirements: Must be at least 18 years of age or older. Must have a High School Diploma, orequivalent. Must be able to submit to a background check and drug test. Must be able to work an 8 hour shift between 7am-7pm (last call) Mon-Fri Summary: As a call center representative, you will be supporting our client’s customers as a first point of contact. In this role, you will be responsible for answering calls, providing product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Must be willing to listen, learn, and resolve any customer inquiry. What you will be doing: Respond to all tolling and/or administration related customer inquiries by utilizing information learned during training and leveraging resources available through people, customer records, and knowledge management systems. Identify customer needs to ensure the customer is provided complete and accurate information. Process required transactions via mainframe or web-based applications. Submit research requests in a concise yet accurate manner. Maintain a thorough knowledge of the company and client programs, policies, and technology. Communicate effectively in a warm and empathetic manner. Adhere to confidentiality requirements and laws to ensure information is disseminated only to authorized individuals. Provide support to other positions/operations in cases during heavy workloads or absences. People who succeed in this role have: The ability to convey complex information in clear and concise terms to ensure customer understanding. Strong work ethic. Effective and accurate written and verbal communication skills. Effective problem-solving skills. Customer Service Experience. Can navigate multiple applications and research solutions with ease Love helping people and guiding them to the best solution for their issue Are excited by innovative technology Provide calm conflict resolution and problem solving for frustrated customers Can work in a structured environment for the duration of your allotted, full-time schedule taking high-volume calls from customers Can commit to 100% attendance for three to five weeks of paid training Join a rapidly growing organization that can support your career goals Apply Today Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated pay for this role is $14.50 per hour. Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment toFTADAAA@conduent.com.You may alsoclick here to access Conduent's ADAAA Accommodation Policy. At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent.

  • Customer Experience Associate I

    3 days ago

    Delray Beach, United States Conduent State & Local Solutions, Inc Full time

    Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is...

  • Customer Experience Associate I

    1 month ago

    Pompano Beach, FL, United States Conduent State & Local Solutions, Inc Full time

    Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is...

  • Sales Associate

    6 days ago

    Deerfield Beach, Florida, United States Wal-Mart Stores , Inc. Full time

    Job Title: Sales Associate - Customer Experience SpecialistThis role is responsible for providing exceptional customer service in a fast-paced environment.About This RoleYou will be working with customers to find the perfect products, answering questions, and ensuring they have an excellent shopping experience. As a sales associate, you will also be...

  • Customer Experience Associate

    6 days ago

    Deerfield Beach, Florida, United States City of Pompano Beach Florida Full time

    **About Us:** We are a dynamic organization committed to providing exceptional customer service in the City of Pompano Beach, Florida.**Job Description:**Help Desk Support SpecialistWe are seeking a highly skilled Help Desk Support Specialist to join our team. In this role, you will be responsible for:Responding to customer inquiries via phone, email, and...

  • Customer Experience Representative

    1 week ago

    Deerfield Beach, Florida, United States Glades Talent Full time

    Why Join UsAt Glades Talent, we're passionate about delivering exceptional customer experiences. As a Customer Service Representative, you will be the first point of contact for our valued members, assisting with inquiries, resolving concerns, and ensuring a positive customer experience.Key Responsibilities• Member Support: Respond to inquiries via phone,...

  • Customer Experience Associate I

    2 days ago

    Pompano Beach, United States Conduent State & Local Solutions, Inc Full time

    Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is...

  • Customer Experience Representative

    3 weeks ago

    Deerfield Beach, Florida, United States Fleet Feet Full time

    We are currently seeking a Sales Associate to join our retail staff at Fleet Feet.About the JobThe ideal candidate will have excellent communication skills and a passion for fitness and athletics. Responsibilities include:Listening to customer needs and providing personalized solutions.Building strong relationships with customers, vendors, and...

  • Customer Service Associate

    3 months ago

    Deerfield Beach, United States Winn-Dixie Full time

    Winn-DixieWinn-Dixie Retail Stores - 1019 S FEDERAL HWY [Retail Associate / Team Member] As a Customer Service Associate at Winn-Dixie, you'll: Provide continuous attention to customer needs; Greet, assist and thank customers in a prompt, courteous and friendly manner; Stock front end products; Perform cashier associate; Perform pricing duties; Address...

  • Customer Experience Associate I

    4 months ago

    Delray Beach, United States Conduent State & Local Solutions, Inc Full time

    Customer Service Representative Onsite Boca Raton, FL Hourly rate $16.00 per hour for 1st 90 days. What you get: Full-time Employment with Benefits day one including paid Holidays. Base pay of $14.50 after 90 days with opportunity to make up to $19.50 on incentive plan Paid Training WEEKENDS OFF Great Work Environment Requirements: Must be at least 18...

  • HVAC Service Engineer

    2 weeks ago

    Deerfield Beach, Florida, United States Air I Am Inc Full time

    Job OverviewWe are seeking a skilled HVAC Service Technician to join our team at Air I Am Inc. This is a highly visible role in a rapidly growing business, offering a competitive salary and opportunities for advancement.About the RoleThe HVAC Service Technician will be responsible for performing residential HVAC service work. The ideal candidate will have a...

  • Customer Experience Associate

    3 weeks ago

    Virginia Beach, Virginia, United States Sears Holdings Corp. Full time

    Job Summary: The Customer Experience Associate plays a vital role in ensuring that customers have an exceptional shopping experience at Sears Holdings Corp. This includes selling and servicing customers, maintaining product knowledge, and delivering a positive customer experience.About the Role:This is a full-time position, with a competitive salary range of...

  • Customer Experience Representative

    4 weeks ago

    Deerfield Beach, Florida, United States Sally Beauty Full time

    Are you passionate about providing exceptional customer service and building strong relationships with clients? Do you have a knack for recommending products and staying up-to-date on industry trends?We're seeking a highly motivated Customer Experience Representative to join our team at Sally Beauty. As a key member of our sales floor, you'll play a vital...

  • Customer Experience Ambassador

    1 week ago

    Deerfield Beach, Florida, United States GOLDEN KRUST CARIBBEAN RESTAURANT Full time

    Join Our TeamGOLDEN KRUST CARIBBEAN RESTAURANT is seeking a skilled Customer Experience Ambassador to enhance our customers' dining experience. As a key member of our team, you will be responsible for delivering exceptional service, maintaining a clean and welcoming environment, and contributing to the success of our restaurant.About the Role:Promote our...

  • Customer Experience Specialist

    6 days ago

    Deerfield Beach, Florida, United States Office Depot Full time

    About the Position">We are seeking a talented and dedicated Customer Experience Specialist to join our team at Office Depot. As a Customer Experience Specialist, you will be responsible for delivering an exceptional customer experience by providing personalized support, answering product questions, and promoting our products and services.">Main...

  • Customer Experience Associate

    6 days ago

    West Palm Beach, Florida, United States Massage Envy Full time

    About the Role:We're seeking a highly motivated and results-driven Sales & Customer Service Associate to join our team at Massage Envy Royal Palm Beach. As a key member of our team, you'll be responsible for selling our wellness programs, booking client appointments, and providing exceptional customer service.What You'll Do:Sell our wellness programs and...

  • Customer Experience Representative

    2 weeks ago

    Deerfield Beach, United States Aaron's Full time

    We are BrandsMart - A leading Consumer Electronics and Appliance Retailer in the Southeast. With retail stores in Florida and Georgia and a growing e-commerce presence, BrandsMart USA has a legacy of offering your favorite brands at the lowest prices. We provide our team members the opportunity to reach their full potential in a high-energy, incentive-based...

  • Customer Experience Representative

    4 weeks ago

    Deerfield Beach, United States Aaron's Full time

    We are BrandsMart - A leading Consumer Electronics and Appliance Retailer in the Southeast. With retail stores in Florida and Georgia and a growing e-commerce presence, BrandsMart USA has a legacy of offering your favorite brands at the lowest prices. We provide our team members the opportunity to reach their full potential in a high-energy, incentive-based...

  • Customer Experience Representative

    6 days ago

    Deerfield Beach, Florida, United States Domino's Pizza LLC Full time

    **About the Role:** As a Customer Service Rep at Domino's, you'll play a vital role in ensuring our customers have an outstanding experience. Your responsibilities will include:Taking customer orders and providing personalized service.Cleaning and maintaining the front of the store to ensure a clean and welcoming environment.Working effectively with the...

  • Customer Experience Associate

    6 days ago

    Pompano Beach, Florida, United States Rack Room Shoes Full time

    Job OverviewRack Room Shoes is seeking a Customer Experience Associate to join our team. As a Customer Experience Associate, you will be responsible for creating an excellent shopping experience for our customers by maintaining awareness of all current sales promotions and merchandise presentation.ResponsibilitiesProvide exceptional customer service by being...

  • Insurance Customer Care Professional

    7 days ago

    Deerfield Beach, Florida, United States Glades Talent Full time

    About the OpportunityAt Glades Talent, we are committed to providing exceptional services to our customers. We are seeking a dedicated and compassionate Customer Service Representative to join our health insurance team.Key Responsibilities:Support Members: Provide assistance with inquiries, resolve issues, and ensure a positive customer...