Customer Experience Associate I
3 months ago
Customer Service Representative
Onsite Boca Raton, FL
Hourly rate $16.00 per hour for 1st 90 days.
What you get:
- Full-time Employment with Benefits day one including paid Holidays.
- Base pay of $14.50 after 90 days with opportunity to make up to $19.50 on incentive plan
- Paid Training
- WEEKENDS OFF
- Great Work Environment
Requirements:
- Must be at least 18 years of age or older.
- Must have a High School Diploma, or equivalent.
- Must be able to submit to a background check and drug test.
- Must be able to work an 8 hour shift between 7am-7pm (last call) Mon-Fri
Summary:
As a call center representative, you will be supporting our clients customers as a first point of contact. In this role, you will be responsible for answering calls, providing product information, and help the customer by being informative, empathetic, and eager to quickly solve a customers problem. Must be willing to listen, learn, and resolve any customer inquiry.
What you will be doing:
- Respond to all tolling and/or administration related customer inquiries by utilizing information learned during training and leveraging resources available through people, customer records, and knowledge management systems.
- Identify customer needs to ensure the customer is provided complete and accurate information.
- Process required transactions via mainframe or web-based applications.
- Submit research requests in a concise yet accurate manner.
- Maintain a thorough knowledge of the company and client programs, policies, and technology.
- Communicate effectively in a warm and empathetic manner.
- Adhere to confidentiality requirements and laws to ensure information is disseminated only to authorized individuals.
- Provide support to other positions/operations in cases during heavy workloads or absences.
People who succeed in this role have:
- The ability to convey complex information in clear and concise terms to ensure customer understanding.
- Strong work ethic.
- Effective and accurate written and verbal communication skills.
- Effective problem-solving skills.
- Customer Service Experience.
- Can navigate multiple applications and research solutions with ease
- Love helping people and guiding them to the best solution for their issue
- Are excited by innovative technology
- Provide calm conflict resolution and problem solving for frustrated customers
- Can work in a structured environment for the duration of your allotted, full-time schedule taking high-volume calls from customers
- Can commit to 100% attendance for three to five weeks of paid training
Join a rapidly growing organization that can support your career goals
Apply Today
Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated pay for this role is $14.50 per hour.
-
Customer Experience Associate I
3 days ago
Pompano Beach, FL, United States Conduent State & Local Solutions, Inc Full timeThrough our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is...
-
Stockroom Associate
1 month ago
Delray Beach, Florida, United States HomeGoods Full timeJob SummaryWe are seeking a highly motivated and customer-focused Stockroom Associate to join our HomeGoods team. As a key member of our sales floor team, you will be responsible for delivering exceptional customer experiences, maintaining a clean and organized store environment, and supporting the growth of your career.Key ResponsibilitiesProvide...
-
Customer Service Experience Rep
6 months ago
Delray Beach, United States Mr Handyman Full timeWe are seeking a friendly and outgoing business professional for our very fast-paced office environment. Ideal candidate should have experience with the the home repair industry. This is front office work that requires extensive customer interaction on the phone, and we strive for 100% customer satisfaction. This position involves extensive use of...
-
Customer Service Associate
7 months ago
Delray Beach, United States Wawa Full timeThe Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related function Customer Service, Associate, Customer Experience, Service, Customer Engagement, Retail, Beverage
-
Customer Experience Associate I
1 day ago
Pompano Beach, FL, United States Conduent State & Local Solutions, Inc Full timeThrough our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is...
-
Customer Experience Associate I
3 days ago
Boynton Beach, FL, United States Conduent State & Local Solutions, Inc Full timeThrough our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is...
-
Retail Customer Service Associate
2 weeks ago
Delray Beach, United States FedEx Full timeFedEx - JobID: PDX_FEC_DCE7BCE5-C04A-45C3-AB7A-59BA5FD15D7B_240374 [Retail Associate / Team Member] As a Retail Customer Service Associate at FedEx, you'll: Follow instructions of supervisors and assist other team members in performing store functions; Assist in the training of store team members; Demonstrate consultative behaviors in a retail environment to...
-
Customer Experience Associate
20 hours ago
West Palm Beach, United States Scenthound Corporate Scenters Full timePerks and Benefits: Direct career growth path to Management positions (Ass. Manager, Manager) and additional options Competitive hourly base pay, plus tips; sales bonuses Medical, dental, and vision insurance benefits Merit-based pay increases Paid Vacation Complimentary service membership About the Position: The Customer Experience Associate is a key...
-
Retail Merchandise Associate
2 months ago
Delray Beach, United States TJ Maxx Full timeStyle is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to statement jewelry, we offer exciting surprises that make the everyday a little more fun. Same with working here. Our environment is ever-changing, yet always...
-
Delray Beach FL Customer Service Associate II
4 months ago
Delray Beach, United States Marshalls Full timeMarshalls - 1650 S. Federal Highway 33483 [Retail Associate / Team Member] As a Customer Service Associate at Marshalls, you'll: Role model established customer experience practices with internal and external customers; Support and embody a positive store culture through honesty, integrity, and respect; Accurately ring customer purchases/returns and count...
-
Dining Experience Coordinator
2 hours ago
Delray Beach, Florida, United States Lifespace Communities Full timeCommunity: Harbours Edge, Delray Beach, Florida. We're a leading Senior Living provider of non-profit retirement communities.Salary: $15-$17.72+ Hourly. Competitive pay for your culinary expertise.About the Role:A Day in the Life: Greet residents and guests with a professional, courteous, and timely manner. Take orders accurately, using our electronic...
-
Retail Customer Experience Coor
1 month ago
Palm Beach Gardens, United States TJ Maxx Full timeStyle is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to statement jewelry, we offer exciting surprises that make the everyday a little more fun. Same with working here. Our environment is ever-changing, yet always...
-
Sales Associate
4 weeks ago
Virginia Beach, Virginia, United States Best Buy Full timeJob SummaryAs a Retail Sales Associate at Best Buy, you will be the face of our brand for our customers. We will train you to confidently recommend the right tech products and solutions to meet each customer's needs.Key ResponsibilitiesWelcome and engage with customers in a warm and friendly mannerRecommend products and solutions that meet customers'...
-
Part-Time Customer Experience Coor
2 months ago
Virginia Beach, United States Marshalls Full timeAll 1,000 of our Marshalls stores embrace discovery, from designer luggage to statement shoes. Our assortment of brands is always changing, but our mission to provide the surprises that make the everyday a little more fun is unwavering. Just like working here. Everyone encourages each other and embraces the excitement that can come with change. Each shift...
-
Customer Experience Associate
4 weeks ago
Long Beach, California, United States Domino's Pizza LLC Full timeDomino's Pizza Team Member OpportunityIn this role, you will be on the front line of delivering exceptional customer experiences, ensuring that every guest feels valued and respected. Your key responsibilities will include greeting customers, taking orders using our Point of Sales System, and maintaining a clean and organized store environment.Key...
-
Customer Service Representative
6 months ago
Delray Beach, United States Mr Handyman Full timeGrowing Home Improvement & Home Maintenance contractor looking to hire experienced Customer Service Representative. This is an opportunity for an experienced team player to assume a role with growth potential at a company with a solid reputation in the market. The office is in Delray Beach. The ideal candidate will have worked in a home improvement office of...
-
Sales Associate
1 month ago
Ormond Beach, Florida, United States J&P Cycles Full timeJob OverviewWe are seeking a highly motivated and customer-focused Sales Associate to join our team at J&P Cycles. As a Sales Associate, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers.Key ResponsibilitiesProvide in-depth product knowledge and information to customersMaintain a...
-
Sales Associate
1 month ago
Miami Beach, Florida, United States Crate&Barrel Full timeWe're looking for a driven professional with an inclusive mindset to join our team as a Sales Associate.As a Sales Associate at CB2, you'll be at the core of our customers' experience. You'll be friendly, outgoing, and naturally driven, with a passion for modern design.Under the direction and mentorship of the Management Team, your day will be dedicated to...
-
Dispensary Associate
1 week ago
Hallandale Beach, Florida, United States Trulieve Full timeAbout the RoleWe are seeking a skilled Dispensary Associate to join our team in providing exceptional customer experiences at our facilities. As a key member of our staff, you will play a vital role in guiding customers through their journey into cannabis, educating them on benefits and potential side effects.Key ResponsibilitiesProvide outstanding customer...
-
Dispatcher / Customer Serving Rep
4 weeks ago
Delray Beach, United States Mr Handyman Full timeGrowing Home Improvement & Home Maintenance contractor looking to hire experienced Customer Service Representative. This is an opportunity for an experienced team player to assume a role with growth potential at a company with a solid reputation in the market. The office is in Delray Beach. The ideal candidate will have worked in a home improvement office...