Customer Experience Associate

4 days ago


Deerfield Beach, Florida, United States City of Pompano Beach Florida Full time

**About Us:** We are a dynamic organization committed to providing exceptional customer service in the City of Pompano Beach, Florida.

**Job Description:**

Help Desk Support Specialist

We are seeking a highly skilled Help Desk Support Specialist to join our team. In this role, you will be responsible for:

  • Responding to customer inquiries via phone, email, and chat.
  • Troubleshooting technical issues and resolving customer complaints.
  • Providing exceptional customer service and ensuring customer satisfaction.

**Requirements:**

  • A high school diploma or equivalent is required.
  • Excellent communication and problem-solving skills are essential.
  • Ability to work in a fast-paced environment and meet deadlines.

**Salary:** The estimated salary for this position is $40,000 - $55,000 per year, depending on experience.


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