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Homeowners Association Manager

2 months ago

Austin, United States Lennar Full time
Welcome Home Build your career with Lennar

As one of the nation's largest builders, Lennar has built over one million new homes for families across America. Since 1954, our communities have catered to all lifestyles and family dynamics, whether you are a first-time or move-up buyer, multigenerational family, or active adult.

At Lennar, Everything's Included in our homes, and Everyone's Included on our team. Our Everyone's Included vision is to be as inclusive and diverse as the communities we build unleashing the power of diversity within our workforce to drive innovation & sustainable growth.

Lennar Core Values

Our commitment to Quality, Value, and Integrity is the underlying foundation upon which Lennar was built, and these three fundamental principles still guide us in caring for our customers, associates, shareholders, and community.

Homeowners Association Manager

Homeowners Association Manager provides management, direction, and leadership to ensure a community property is maintained and operated in accordance with Company objectives. Responsibilities include working closely with third party management company, internal and external counsel, members of the association, and/or developer representatives to manage and operate the association and to facilitate solutions to problems amongst communities and parties.

Responsibilities
  • Works closely with HOA attorney in drafting community HOA formation documents, CC&R's, ACC documents and coordinating other items as needed.
  • Works directly with Land Development Managers to formulate initial and ongoing community Homeowners Association (HOA) budgets, based on community programs/projects, buildout schedules upon which resident dues will be based.
  • Works closely with and through third party HOA management companies to manage daily operations of the Division's active Associations.
  • Manage Declarant funding requirements to minimize Division's financial obligations while communities are developing.
  • Acquires and maintains current knowledge of state regulatory agency statutes, each community's documents, policies and procedures.
  • Analyzes advantages and disadvantages of alternative solutions to problems and makes recommendations to other members of the Board of Directors (BOD).
  • Provides leadership and direction to effectively manage relationships with other business groups and achievement of Division's community goals and objectives.
  • Develops and maintains an effective ongoing resident relations plan, implements initiatives, and maintains an operating environment to achieve a satisfactory level of resident service as measured by formal and informal feedback and surveys.
  • Supervises third party manager's preparations of complete and accurate financial reports and annual budget(s), meeting all deadlines and demonstrating thorough analysis and consideration for the goals of the asset and current market conditions.
  • Manages resident relationships to ensure residents' experience a high level of service including timely and complete resolution of residents' concerns, coordinating special services and requests, and conducting formal and informal inspections.
  • Responds to phone calls and correspondence in a timely, professional manner.
  • Serves as President on an HOA BOD presiding over HOA annual and regular BOD meetings, which in many cases are held during evening hours, in accordance with Robert's Rules of Order.
  • Observes all safety standards and participates in the Company's efforts to provide safe work environment.
  • Serves as liaison between development team, members of the association, and third-party managers, consultants, and trade partners.
  • Reviews homebuilder ARC submittals for compliance with association's governing documents and tracks approvals by community.
  • Coordinate the transfer of non-residential areas to the HOA or other entity as may be desired or required.
  • Responsible for timely overseeing transition from a Declarant run HOA to the Homeowners.
Qualifications
  • Minimum High School Diploma or equivalent required
  • Bachelor's degree in Business, Finance or related field preferred.
  • Minimum three (3) years' experience as an HOA manager, managing various communities property and associated infrastructure, including but not limited to open-space, trails systems, playground amenities and pools. Proven experience in coordinating staff, trade vendors, service contracts, community improvements, and managing budgets is a must.
  • Ability to communicate effectively and concisely, both verbally and in writing.
  • Must have initiative and be able to achieve objectives with minimal supervision.
  • Must be detail-oriented and a problem-solver able to deal with complex situations.
  • Strong working knowledge of customer service principles and practices.
  • Ability to read, analyze, and interpret technical procedures, contracts, financial reports, regulations, and other documents with a similar degree of complexity.
  • Computer literacy, including word-processing, spreadsheet analysis, project scheduling and data management software.
  • Valid Driver's License and satisfactory driving record
  • Ability to communicate effectively and concisely, both verbally and in writing
Life at Lennar

Lennar recognizes our associates are the heart of the company's success. Learn new skills, build your path, and become an integral part of the Lennar Family.

When You Join:
  • Health Insurance - Medical, Dental & Vision
  • Vacation - 3 weeks of vacation per year to start
  • Holidays, Sick Leave, & Personal Days
  • 401(k) Savings Plan with company match
  • Paid Maternity & Bonding Leave
  • New Hire Referral Bonus Program
  • Product Purchase Discount for Associates
  • Associate Assistance Plan
  • Everyone's Included Day - In the spirit of inclusion, diversity, and caring for our community, Lennar encourages our Associates to take a day to connect, reflect and inspire those around us, in a way that is uniquely important to you.
  • And More


Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.

Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.