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Accounting Associate

3 months ago

Milwaukee, United States United Way Of Greater Milwaukee Inc Full time

JOB DESCRIPTION

Job Title: Accounting Associate (Union) Grade: Non-Management (25) Division: Finance Reports To: Controller Date: May 2024 FLSA Status: Regular, Full Time
SUMMARY
The Accounting Associate provides support for United Way's finance department, including key tasks supporting accounts receivable, donor pledge processing, and credit card receivables. Additionally, this role provides support for transactions needing escalation and advanced quality assurance.

RESPONSIBILITIES
Include the following, but are not limited to:

TRANSACTION PROCESSING SUPPORT
  • Review and process transactions that have been escalated as needing additional research from the Finance and Pledge Processing Departments.
  • Perform transaction adjustments in primary CRM database to correct errors or changes.
  • Assist in processing of high-complexity or high value transactions.
  • Serve as back up for daily processing of lockbox and electronic pledge and payment streams into CRM database
  • Assist in processing third-party transactions to facilitate strong data integrity while working to resolve complex and non-standard issues related to files received from third-party processors.
  • Prepare monthly statements for donors and corporate partners
  • Serve as back up processor for credit card transactions to facilitate donor payments.
FINANCE QUALITY ASSURANCE
  • Responsible for reviewing and adjusting accounts with credit balances.
  • Participate in monthly and annual closing processes.
  • Perform quality assurance on entered pledge transactions to confirm accuracy.
  • Responsible for reviewing and taking action on finance-related quality assurance dashboards and reports.
  • Review and reconcile general ledger accounts for pledge transactions to reports from CRM on a monthly basis.
  • Assist in tracking and reconciliation of payments received for special events and work with the Resource Development team on facilitating collection and any payment related issues.
  • Monthly reconciliation of CRM deposit register to transaction register to assist with month end closing procedures.

QUALIFICATIONS
  • Associates degree in accounting or equivalent experience.
  • Two to three years of general accounting experience.
  • Technical skills
    • Intermediate to advanced Microsoft Office experience.
    • Intermediate to advanced Microsoft Excel experience.
    • Experience with database management systems.
  • Excellent communication, problem-solving, and analytical skills

PERFORMANCE STANDARD
All United Way information is held confidential. There is no disclosure of any internal United Way strategic information, or volunteer, vendor and donor information.
SUPERVISORY RESPONSIBILITIES
None

CORE COMPETENCIES
  • Mission-Focused. The top priority for all United Way professionals is to create real social change that leads to better lives and healthier communities. This drives their performance and professional motivations.
  • Relationship-Oriented. United Way professionals understand that people come before process and is astute in cultivating and managing relationships toward a common goal.
  • Collaborator. United Way professionals understand the roles and contributions of all sectors of the community and can mobilize resources (financial and human) through meaningful engagement.
  • Results-Driven. United Way professionals are dedicated to shared and measurable goals for the common good; creating, resourcing, scaling, and leveraging strategies and innovations for broad investment and impact.
  • Brand Steward. United Way professionals are stewards of the brand and understand their role in growing and protecting the reputation and results of the greater network.
PHYSICAL DEMANDS
The physical demands at UWGMWC are representative of what is needed to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • While performing the duties of this job, the employee is regularly required to stand, sit, talk, hear, and use hands and fingers to operate a computer and telephone keyboard, reach, stoop and occasionally kneel.
  • Specific vision abilities required by this job include close vision requirements due to computer work.
  • Light to moderate lifting is required (such as loading paper into a paper tray).
  • Ability to uphold to the stress of traveling (in designated positions).
  • Regular, predictable attendance is required; including additional overtime as business demands dictate.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Moderate noise (business office with computers, phone, printers and light traffic).
  • Ability to work in a confined area.
  • Ability to sit at a computer terminal for an extended period of time.
AMERICANS WITH DISABILITIES
It is the policy of UWGMWC to comply with all relevant and applicable provisions of the Americans With Disabilities Act (ADA), as amended. UWGMWC will not discriminate against any qualified applicant with respect to any terms, privileges or conditions of employment based upon an individual's physical or mental disability. UWGMWC will also make reasonable accommodation whenever and wherever possible for all employees or applicants with disabilities provided that the individual is otherwise qualified to safely perform the duties and assignments required by the job, and provided that any accommodation does not require significant difficulty or expense. UWGMWC's policy of non-discrimination applies to all personnel and employment practices including, but not limited to, job application procedures, hiring, advancement, termination, compensation, job training and other terms, conditions and privileges of employment.
EQUAL OPPORTUNITY EMPLOYER
It is the policy of UWGMWC to provide equal employment opportunity to all individuals regardless of their race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, veteran status or military service, or other nonmerit factor or other legally protected characteristic. This applies to all recruiting, hiring, placement, training, promotion, compensation, transfers and other employment-related programs and personnel actions.
DIVERSITY, EQUITY & INCLUSION STATEMENT:
Diversity, Equity & Inclusion is a core value at United Way of Greater Milwaukee & Waukesha County. We strive every day to enhance the culture of belonging and are passionate about building and sustaining an inclusive and equitable working environment. We believe this allows us to attract, retain the best possible colleagues to use their full gifts to serve our community. We are looking for other great colleagues who are excited about this important work.

This job description indicates the general nature and work level performed by employees within this position. It is not designed to be a comprehensive inventory of all duties and qualifications required. The duties and/or requirements of this position may be modified, added, or deleted at any time. Other duties may be assigned.