Front Desk Supervisor

7 months ago


Raleigh, United States Catapult Full time
NeighborHealth Center is a faith-based Federally Qualified Health Center and is a private, non-profit 501(c)3 agency founded to meet the healthcare needs of the underserved in the Raleigh area.

The Front Desk Supervisor roles include:
  • Managing and supervising the Front Desk operations and staff.
  • Ensuring that the front desk is gathering and documenting the necessary personal and financial information.
  • Assessing staffing needs, training new staff, and performing staff evaluations.
  • Achieving organizational goals for the front desk
Principal Duties and Responsibilities*
  • Oversee front desk functions and staff
  • Ensure appropriate staffing.
  • Train and onboard new staff and perform routine evaluations.
  • Communicate new policies, protocols, or changes being made within the clinic to the front-end staff.
Patient schedule and Patient intake
  • Coordinate schedule for providers and patients.
  • Identify trends in the schedule, along with suggested solutions, to increase productivity and efficiency.
  • Monitor and Evaluate patient intake to ensure complete registration and data collection.
  • Establish healthy customer service at the front desk.
Oversee and implement front desk goals
  • Collaborate with financial team to ensure all financial and insurance information is obtained and properly documented within EMR.
  • Collaborate with Director of Clinical Operations to increase compliance with front desk protocols and reporting needs.
Required Skills or Abilities*
  • Ability to lead a team.
  • Ability to take initiative and proactively assess processes and patient interactions at the front desk.
  • Must have strong working knowledge of medical insurance.
  • Conscientious of departmental and organizational policies and procedures, and able to embrace and personify the mission of the NHC.


  • Raleigh, North Carolina, United States Waxing The City of Raleigh Full time

    Front Desk Operations RoleThe Studio Coordinator is a vital position at Waxing The City of Raleigh, responsible for delivering outstanding customer experiences and ensuring seamless front desk operations. This role requires a skilled and organized individual who can manage multiple tasks simultaneously while maintaining a high level of professionalism.Core...

  • Front Desk Agent

    3 months ago


    Raleigh, United States Concord Hospitality Full time

    Description Front Desk & Guest Care We are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the difference. If...

  • Front Desk Ambassador

    4 weeks ago


    Raleigh, North Carolina, United States Concord Hospitality Full time

    We are seeking a friendly and organized Front Desk Associate to join our team at Renaissance Raleigh North Hills Hotel. As a key member of our front desk team, you will be responsible for assisting guests with their needs, answering phone calls, and performing various administrative tasks. If you have excellent communication skills, a positive attitude, and...


  • Raleigh, North Carolina, United States Anne Arundel Dermatology Full time

    Front Desk Coordinator OpportunityAnne Arundel Dermatology is a leading healthcare provider with multiple locations in the Mid-Atlantic and Southeastern states. We are seeking a highly skilled Front Desk Coordinator to join our team.Job Description:Greet patients and complete check-in and check-out processes efficiently.Enter patient information into the...

  • Front Desk Ambassador

    2 weeks ago


    Raleigh, North Carolina, United States TBC Hotels Full time

    Customer Service Role: Front Desk Associate at Aloft RaleighAbout the PositionThis is a fantastic opportunity to join the Aloft Raleigh team as a Front Desk Associate. You will be working in a fast-paced environment, interacting with guests, resolving issues, and providing exceptional customer service.The ideal candidate will have a strong understanding of...


  • Raleigh, United States Hustle Notice Biz Full time

    Front Desk RepresentativeDepartment: Mark RinkEmployment Type: Full TimeLocation: Raleigh, NC Compensation: $17.80 - $25.00 / hourDescriptionJob Title: Front Desk RepresentativeLocation: Raleigh, NCJob Type: Full-TimeJob Summary: As a Front Desk Representative, you will be the first point of contact for all visitors, clients, and guests. Your primary...

  • Front Desk Associate

    7 months ago


    Raleigh, United States North Carolina Retina Associates Full time $15 - $20

    Front Desk Associate (Medical Office) - Taylor Retina CenterJob Summary:The front desk associate works directly with patients and physicians to provide customer service for patients.  The front desk associate will gather patient information, schedule appointments,  and collect payments. Duties and Responsibilities:Greet and register patients according to...

  • Customer Service

    1 month ago


    Raleigh, United States MDO Holdings Full time

    Job DetailsJob LocationNorth Ridge - Raleigh, NCPosition TypePart TimeJob ShiftAnyJob CategoryCustomer ServiceDescriptionAbout O2 Fitness:O2 Fitness offers the best in fitness equipment, personal training and group exercise throughout the Carolinas. We promise to provide a welcoming, motivating and clean environment with a professional and caring staff to...

  • Customer Service

    1 month ago


    Raleigh, United States MDO Holdings Full time

    Job DetailsJob LocationSeaboard - Raleigh, NCPosition TypePart TimeJob ShiftAnyJob CategoryCustomer ServiceDescriptionAbout O2 Fitness:O2 Fitness offers the best in fitness equipment, personal training and group exercise throughout the Carolinas. We promise to provide a welcoming, motivating and clean environment with a professional and caring staff to help...

  • Customer Service

    1 month ago


    Raleigh, United States MDO Holdings Full time

    Job DetailsJob LocationBrier Creek - Raleigh, NCPosition TypePart TimeJob ShiftAnyJob CategoryCustomer ServiceDescriptionAbout O2 Fitness:O2 Fitness offers the best in fitness equipment, personal training and group exercise throughout the Carolinas. We promise to provide a welcoming, motivating and clean environment with a professional and caring staff to...

  • Customer Service

    1 day ago


    Raleigh, United States MDO Holdings Full time

    Job DetailsJob LocationSeaboard - Raleigh, NCPosition TypePart TimeJob ShiftAnyJob CategoryCustomer ServiceDescriptionAbout O2 Fitness:O2 Fitness offers the best in fitness equipment, personal training and group exercise throughout the Carolinas. We promise to provide a welcoming, motivating and clean environment with a professional and caring staff to help...


  • Raleigh, United States Kisco Senior Living Full time

    Job Description: The Front Desk Representative @ Magnolia Glen provides exceptional customer service via the front desk to establish a warm, secure and friendly atmosphere in the community. **We are looking for someone who can fill in on 3p-11p shift during the week and 7a-3p on weekends as needed** Pay Rate: $15.50/hr What will I do every day? Monitor...


  • Raleigh, North Carolina, United States CBRE Full time

    **About the Job:**We are seeking a highly organized and detail-oriented Front Desk Associate to join our team. As a CBRE Receptionist, you will be the first point of contact for clients and visitors, providing a warm welcome and ensuring their experience is seamless.


  • Raleigh, North Carolina, United States Summit Hospitality Incorporated Full time

    Job Title: Night Auditor at Courtyard CrabtreeEstimated Salary: $50,000 - $65,000 per yearAbout the Job:We're looking for a highly motivated and detail-oriented Night Auditor to join our team at Summit Hospitality Group. As a Night Auditor, you will play a critical role in ensuring the accuracy and efficiency of our front desk...

  • Front Desk Agent

    3 months ago


    Raleigh, United States HYATT Hotels Full time

    Hyatt Hotels - 160 Park at North Hills Street [Guest Service / Concierge] As a Front Desk Agent at Hyatt Hotels, you'll: Greet and register the guest, provide outstanding guest service during their stay, and settle the guest's account upon completion of their stay; Register guests making and modifying reservations; Perform hotel operator and concierge...


  • Raleigh, North Carolina, United States Vets Pets Full time

    Veterinary Receptionists play a crucial role in ensuring the smooth operation of our hospital. If you're passionate about delivering exceptional customer service and providing compassionate care to animals, we encourage you to apply for this challenging and rewarding role.About the RoleThis Hospital Front Desk Representative will be responsible for managing...


  • Raleigh, North Carolina, United States Four Points Raleigh Full time

    Job Summary:We are seeking a highly motivated and customer-focused Front Desk Agent to join our team at Four Points Raleigh. As a key member of our front office team, you will be responsible for providing exceptional guest service, ensuring seamless check-in and check-out processes, and maintaining a warm and welcoming atmosphere.Key Responsibilities:Greet...


  • Raleigh, North Carolina, United States Hustle Notice Biz Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Receptionist to join our team at Singnala. The successful candidate will be responsible for managing front desk operations, providing administrative support, and ensuring an exceptional client experience.Responsibilities:Respond promptly to all incoming calls, emails, and inquiries while...


  • Raleigh, North Carolina, United States Catapult Full time

    About the TeamCatapult is a dynamic and innovative company that is passionate about delivering exceptional results and making a difference in the community. Our team is committed to providing a positive and inclusive work environment, and we are seeking an experienced Part Time Office Administrator to join our team in Downtown Raleigh.Key...


  • Raleigh, North Carolina, United States Hand & Stone - Raleigh-Falls of Neuse Full time

    We are seeking a talented and customer-focused Front Desk Spa Team Member to join our team at Hand & Stone - Raleigh-Falls of Neuse. As a key member of our front desk team, you will be responsible for managing membership sales, building client relationships, and upholding spa cleanliness standards.This is an excellent opportunity for individuals who enjoy...