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Field Service Engineer

4 months ago

San Jose, United States WGNSTAR Full time

Shift:

There will be travel required for this position up to around ~40%, actual travel might be less, but you should be available for travel as needed. All travel expenses are paid. Location: Hayward, CA – Relocation Assistance is Offered The principal duties and responsibilities will be: Commission, troubleshoot, service and perform preventative maintenance on Automated Plasma Treatment work cells within customer facility. Repair and/or refurbish systems and sub-systems for other atmospheric and/or vacuum plasma technology systems. Some travel, primarily within North America (incl. Mexico), Europe (primarily Germany) and Southeast Asia to install, maintain and repair equipment. Quick response to customer requests. emergency services and 24x7 'On Call' support. Scheduling services calls with customers. Equipment on-site commissioning, installation and qualification, testing, maintenance, trouble shooting and calibration services. Work under strict occupational safety and health standards (OSHA, NPFA). Assist maintaining organization of materials, customer spare/repair parts, equipment builds. Identifying tools and resources necessary for completion of tasks. Training customers in the operation and maintenance of equipment. Telephone, email and in-person technical support. Create clear, concise, and complete commissioning procedures & troubleshooting documentation. Writing/editing templates, operating procedures and manuals. Coordinate with cross functional work teams such as field applications, support and services, product management, manufacturing and marketing or sales. Requirements: Minimum of an Associate degree in an electro-mechanical, electrical or electronic discipline. 5+ years’ experience in field service or similar position. Excellent communication skills (both verbal and written). Ability to read and understand schematics, (electrical drawings and assembly drawings). Experience with factory automation, or electronics devices production. Experience in programming PLCs and HMIs. Must have a valid passport and driver’s license. Must be able to pass background check and drug test. Must be able to pass customer’s site requirements.

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