Customer Service Representative

3 months ago


Frankfort, United States Investors Heritage Full time

Investors Heritage

Investors Heritage, headquartered in Frankfort, Kentucky is the largest national life insurance company domiciled in Kentucky. We have been nationally recognized as one of the fastest growing life insurance companies in the United States and are looking for high-quality candidates to join our team to help support this growth.

We are seeking a Customer Service Representative to support our Policy Services team. A qualified candidate must be able to work both independently and as part of a team, be customer focused, detail oriented and able to work quickly and accurately in a deadline driven environment. Specific responsibilities may include but are not limited to:

Job Responsibilities:

  • Manage inquiries, resolves service problems, documents customer requests, and finalize policy adjustments
  • Processing transactions for multiple lines of businesses, systems and products
  • Assist clients by phone and written correspondence including email
  • Research and interpret life and annuity policies
  • Organization of print, fax and email paperwork
  • Scanning of documents to electronic image system
  • Other duties as necessary

Qualifications:

  • Two years of college level studies or at least two years of customer service experience
  • Excellent communication (verbal and written) and interpersonal skills
  • Unparalleled customer service orientation
  • Strong attention to detail
  • Ability to work both independently and collaboratively in a growing business
  • Ability to take on new tasks as needed
  • Strong skills with Microsoft Office
  • Detail oriented and able to prioritize tasks
  • Demonstrates initiative and persistence
  • Able to exercise independent judgment
  • Commits to satisfying internal and external customers
  • Delivers clear, effective communication and commits to understanding others

Company Benefits include:

  • Health, dental, life and long-term disability insurance
  • 401(k) plan
  • Paid Time Off
  • Paid holidays
  • Bonus Program


  • Frankfort, United States QCHI Full time

    LendNation is looking for an energetic, positive Full Time Customer Service Representative to join our team!The Customer Service Representative opportunity is a full time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity, achieving personality and exceptional customer...


  • Frankfort, United States QCHI Full time

    LendNation is looking for an energetic, positive Full Time Customer Service Representative to join our team!The Customer Service Representative opportunity is a full time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity, achieving personality and exceptional customer...


  • Frankfort, Kentucky, United States The Kroger Company Full time

    The Kroger Company is seeking a skilled Customer Service Representative to join our retail team. In this role, you will be responsible for processing customer transactions through the check lane quickly, accurately, and efficiently. You will understand and utilize the Point of Sale system, handle various tenders, and adhere to company guidelines on cash...


  • Frankfort, Kentucky, United States RaceTrac Full time

    About the Job:We are seeking a skilled and enthusiastic individual to join our team as a Customer Service Representative at RaceTrac. In this role, you will be responsible for providing exceptional customer service, answering questions about our products and services, and resolving any issues that may arise.About the Role:Answer phone calls and respond to...


  • Frankfort, United States Investors Heritage Full time

    Investors HeritageInvestors Heritage, headquartered in Frankfort, Kentucky is the largest national life insurance company domiciled in Kentucky. We have been nationally recognized as one of the fastest growing life insurance companies in the United States and are looking for high-quality candidates to join our team to help support this growth.We are seeking...


  • Frankfort, United States Investors Heritage Full time

    Investors HeritageInvestors Heritage, headquartered in Frankfort, Kentucky is the largest national life insurance company domiciled in Kentucky. We have been nationally recognized as one of the fastest growing life insurance companies in the United States and are looking for high-quality candidates to join our team to help support this growth.We are seeking...


  • Frankfort, United States Circle K Full time

    Circle K - 7600 W Route 30 [Retail Associate / Team Member] As a Customer Service Representative at Circle K, you'll: Provide prompt, courteous customer service and resolve customer issues on shift; Ring up all sales on cash register properly; Perform multi-function operation of fuel console, lottery machine, etc.; Inspect store facilities and equipment for...


  • Frankfort, New York, United States TEKsystems Full time

    About the Role:\The Contact Center Customer Service Representative plays a pivotal role in establishing connections with clients, serving as the primary point of contact for Education Solutions customers. To excel in this position, one must adhere closely to established call strategies and efficiently complete telephone transactions in accordance with...


  • West Frankfort, Illinois, United States Domino's Pizza LLC Full time

    Job Overview:At Domino's, we are looking for a Customer Service Representative to join our team. This role is ideal for someone who is enthusiastic about delivering excellent customer service and working in a fast-paced environment.About the Role:The successful candidate will be responsible for greeting customers, taking orders, and maintaining the front...


  • West Frankfort, Illinois, United States Domino's Pizza LLC Full time

    **Domino's Pizza LLC** is seeking a skilled Customer Service Representative to join our team. This role offers a competitive salary of **$15,000 - $20,000 per year**, depending on experience and qualifications.This is an excellent opportunity to work in a fast-paced environment and develop your skills in customer service, communication, and teamwork. As a...


  • Frankfort, United States Big I Kentucky Full time

    The Customer Service Representative at Chenault & Hoge is responsible for maintaining solid customer relationships by handling customer inquiries and concerns with speed and professionalism through daily interaction with customers, insurance carriers, and fellow employees while conducting specific service and marketing activities. Responsibilities Provide...


  • Frankfort, United States Big I Kentucky Full time

    The Customer Service Representative at Chenault & Hoge is responsible for maintaining solid customer relationships by handling customer inquiries and concerns with speed and professionalism through daily interaction with customers, insurance carriers, and fellow employees while conducting specific service and marketing activities. Responsibilities Provide...


  • Frankfort, Kentucky, United States Frankfort Plant Board Full time

    Job DescriptionThis is an exciting opportunity to join the Frankfort Plant Board team as a Customer Service Representative - Operations. As a key member of our service delivery team, you will be responsible for managing service outage reports, directing customer inquiries, and monitoring internal alarms. Your excellent communication skills will enable you to...


  • Frankfort, Kentucky, United States Fazoli's Full time

    We are seeking a Customer Service Representative to join our team at Fazoli's. As a valued member of our team, you will be responsible for delivering exceptional customer experiences and ensuring the highest level of service.Job SummaryThe ideal candidate will have excellent communication skills, a positive attitude, and a passion for providing...


  • Frankfort Springs, Pennsylvania, United States Walgreens Full time

    At Walgreens, you'll model a distinctive customer experience, registering sales and providing courteous checkout service. You'll recommend items for sale to customers and suggest trade-up and companion items. This role is an excellent opportunity to develop your sales and customer service skills in a fast-paced retail environment.About the RoleThis Customer...


  • Frankfort, United States Robert Half Full time

    Job DescriptionJob DescriptionRobert Half is working with a manufacturing company to offer a contract to hire employment opportunity for a Sr. Customer Service Representative in the Automotive industry, located in FRANKFORT, Kentucky. In this role, your main function will be managing and processing customer orders, building relationships with customers, and...


  • Frankfort, Illinois, United States Circle K Full time

    **Job Overview**Circle K is seeking a motivated and customer-focused individual to join our team as a Customer Service Representative. This role involves providing exceptional service to customers, resolving issues in a timely manner, and maintaining a safe and clean work environment.**Salary:** $35,000 - $45,000 per year, depending on...


  • Frankfort Square, Illinois, United States Hospitality Syracuse Inc. Full time

    Start your career with Hospitality Syracuse Inc.!As a Customer Service Representative, you will be the face of our company, providing exceptional service to our customers and ensuring a positive dining experience.Responsibilities:Communicate effectively with customers and team members.Meet customer needs and resolve any issues promptly.Work well with others,...


  • West Frankfort, Illinois, United States Peoples National Bank Full time

    About Peoples National Bank:We are committed to providing exceptional banking services to our clients. Our team of dedicated professionals works together to ensure that every customer interaction is positive and memorable.**Job Summary:**We are seeking a Customer Service Representative to join our team at Peoples National Bank. As a key member of our staff,...


  • Frankfort, Kentucky, United States WesBanco Full time

    The WesBanco contact center is seeking a highly skilled Contact Center Professional to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service via various communication channels, including phone, chat, and email.Job Summary:The Customer Service Representative will work closely with...