Customer Service Representative

2 weeks ago


Frankfort, United States Investors Heritage Full time

Investors Heritage


Investors Heritage, headquartered in Frankfort, Kentucky is the largest national life insurance company domiciled in Kentucky. We have been nationally recognized as one of the fastest growing life insurance companies in the United States and are looking for high-quality candidates to join our team to help support this growth.


We are seeking a Customer Service Representative to support our Policy Services team. A qualified candidate must be able to work both independently and as part of a team, be customer focused, detail oriented and able to work quickly and accurately in a deadline driven environment. Specific responsibilities may include but are not limited to:

Job Responsibilities:

  • Manage inquiries, resolves service problems, documents customer requests, and finalize policy adjustments
  • Processing transactions for multiple lines of businesses, systems and products
  • Assist clients by phone and written correspondence including email
  • Research and interpret life and annuity policies
  • Organization of print, fax and email paperwork
  • Scanning of documents to electronic image system
  • Other duties as necessary

Qualifications:

  • Two years of college level studies or at least two years of customer service experience
  • Excellent communication (verbal and written) and interpersonal skills
  • Unparalleled customer service orientation
  • Strong attention to detail
  • Ability to work both independently and collaboratively in a growing business
  • Ability to take on new tasks as needed
  • Strong skills with Microsoft Office
  • Detail oriented and able to prioritize tasks
  • Demonstrates initiative and persistence
  • Able to exercise independent judgment
  • Commits to satisfying internal and external customers
  • Delivers clear, effective communication and commits to understanding others

Company Benefits include:

  • Health, dental, life and long-term disability insurance
  • 401(k) plan
  • Paid Time Off
  • Paid holidays
  • Bonus Program


  • Frankfort, Kentucky, United States Circle K Full time

    Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key...


  • Frankfort, Kentucky, United States Investors Heritage Full time

    Customer Service RepresentativeInvestors Heritage, a leading national life insurance company, is seeking a highly skilled Customer Service Representative to join our Policy Services team. As a key member of our team, you will be responsible for providing exceptional customer service, resolving service problems, and finalizing policy adjustments.Key...


  • Frankfort, Illinois, United States U-Haul Full time

    Customer Service RepresentativeAre you a people person? Do you love helping others? U-Haul is seeking a friendly, motivated individual for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensure that customers get all...


  • Frankfort, United States U-Haul Full time

    Location: 19600 S Harlem Ave, Frankfort, Illinois 60423 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...


  • Frankfort, Kentucky, United States Jason Dunn - State Farm Agent Full time

    Job OpportunityWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Representative.Key ResponsibilitiesEstablish and maintain strong relationships with customers, providing exceptional service and support.Use a customer-centric approach to educate customers about insurance options and develop leads.Market...


  • Frankfort, Kentucky, United States King Heating Cooling and Plumbing Full time

    Job DescriptionKing Heating, Cooling & Plumbing is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be the first point of contact for our customers, handling both inbound and outbound calls, and providing exceptional service to meet their needs. This is a full-time...


  • Frankfort, Kentucky, United States King Heating Cooling and Plumbing Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our service team, you will be responsible for handling inbound and outbound calls, responding to customer inquiries, and providing exceptional service to our valued customers.Key Responsibilities:Handle a high...


  • Frankfort, Kentucky, United States FiveStar Full time

    Job Summary:FiveStar is seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, ensuring a positive shopping experience for our customers, and maintaining a clean and organized store environment.Key...


  • Frankfort, Kentucky, United States Zaxby's Full time

    Customer Service RepresentativeZaxby's is a fast-paced and dynamic environment where you will have the opportunity to provide exceptional customer service and work as part of a close-knit team.Key Responsibilities:Provide friendly and enthusiastic service to all guestsMaintain awareness of current promotions and explain menu items to guestsAccurately...


  • Frankfort, United States Investors Heritage Full time

    Investors Heritage Investors Heritage, headquartered in Frankfort, Kentucky is the largest national life insurance company domiciled in Kentucky. We have been nationally recognized as one of the fastest growing life insurance companies in the United States and are looking for high-quality candidates to join our team to help support this growth. We are...


  • Frankfort, Kentucky, United States Big I Kentucky Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Big I Kentucky. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, handling customer inquiries and concerns, and working closely with our insurance carriers and team members to ensure seamless...


  • Frankfort, United States Investors Heritage Full time

    Investors HeritageInvestors Heritage, headquartered in Frankfort, Kentucky is the largest national life insurance company domiciled in Kentucky. We have been nationally recognized as one of the fastest growing life insurance companies in the United States and are looking for high-quality candidates to join our team to help support this growth.We are seeking...


  • Frankfort, United States Investors Heritage Full time

    Investors HeritageInvestors Heritage, headquartered in Frankfort, Kentucky is the largest national life insurance company domiciled in Kentucky. We have been nationally recognized as one of the fastest growing life insurance companies in the United States and are looking for high-quality candidates to join our team to help support this growth.We are seeking...


  • Frankfort, United States Circle K Full time

    Circle K - 7600 W Route 30 [Retail Associate / Team Member] As a Customer Service Representative at Circle K, you'll: Provide prompt, courteous customer service and resolve customer issues on shift; Ring up all sales on cash register properly; Perform multi-function operation of fuel console, lottery machine, etc.; Inspect store facilities and equipment for...


  • Frankfort, Kentucky, United States Gainwell Technologies LLC Full time

    Job SummaryThe Call Center Representative is a key member of our Customer Support team, responsible for providing exceptional service to our clients and stakeholders. This role requires strong communication skills, attention to detail, and the ability to work effectively in a fast-paced environment.Key ResponsibilitiesAnswer incoming telephone calls and...


  • Frankfort, Kentucky, United States Surge Staffing Full time

    As a Customer Service and Sales Representative at Surge Staffing, you will be responsible for delivering exceptional customer experiences through service calls and outside sales calls. Your goal will be to establish strong business partnerships by providing top-notch customer service skills and presenting customers with additional Surge Staffing products and...


  • Frankfort, United States Big I Kentucky Full time

    The Customer Service Representative at Chenault & Hoge is responsible for maintaining solid customer relationships by handling customer inquiries and concerns with speed and professionalism through daily interaction with customers, insurance carriers, and fellow employees while conducting specific service and marketing activities. Responsibilities Provide...


  • Frankfort, United States Big I Kentucky Full time

    The Customer Service Representative at Chenault & Hoge is responsible for maintaining solid customer relationships by handling customer inquiries and concerns with speed and professionalism through daily interaction with customers, insurance carriers, and fellow employees while conducting specific service and marketing activities. Responsibilities Provide...


  • Frankfort, Illinois, United States Massage Envy Full time

    About UsAt Massage Envy, we're dedicated to helping our clients feel their best. We're a team of passionate professionals who share a commitment to delivering exceptional service and promoting total body care.Job SummaryWe're seeking a highly motivated and customer-focused individual to join our team as a Sales & Customer Service Representative. As a key...


  • Frankfort, Indiana, United States Industrial Federal Credit Union Full time

    Job DescriptionAt Industrial Federal Credit Union, we are seeking a highly skilled and multilingual Customer Service Representative to join our team. As a key member of our Member Center, you will be responsible for providing exceptional service to our members by accurately receiving and processing financial transactions in English and Spanish.Key...