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Call Center Specialist I
3 months ago
Title: Call Center Support Specialist - Information Technology
Location: Maury Regional Medical Center-Columbia, TN
Position Shift: PRN - As needed/available
Position Summary:
Responds to telephone calls and email requests for technical and applications support. Documents and validates customer information and routes issues to the appropriate subject matter experts. Relies on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision. Primary job functions do not typically require exercising independent judgment.
Credentials / Education:
* 2 Years Information Technology Experience Preferred
* High School Diploma or Equivalent Preferred
* Associate's in Computer Science Preferred
About Maury Regional Health:
Maury Regional Health is the largest health system between Nashville and Huntsville with approximately 2,800 employees and more than 200 physicians at our hospitals, clinics, surgery centers, outpatient facilities and physician practices throughout southern Middle Tennessee, including:
* Maury Regional Medical Center (Columbia)
* Marshall Medical Center (Lewisburg)
* Wayne Medical Center (Waynesboro)
* Lewis Health Center (Hohenwald)
* Maury Regional Medical Group physician practices
* Additional locations
Why Join Our Team?
* Culture: Magnet designation at Maury Regional Medical Centerand a commitment to patient-centered care
* Recognition for Best Place for Working Parents recognition for 2024
* Educational Opportunities: Educational Assistance such as Tuition Reimbursement, Student Loan Repayment, and Mentorship Programs (for qualifying candidates)
* Career Advancement/Navigation: Cross-training, mentorships, and internal promotions
* Benefits: Competitive pay, comprehensive benefits package including medical, vision, and dental enrollment period in your first 30 days of employment, retirement matching, and complementary parking on campus
Maury Regional Health is committed to the principles of Equal Employment Opportunity in all aspects of the employer/employee relationship. Maury Regional Health grants equal employment opportunities to all qualified persons without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), national origins (including ancestry), genetic information, disability, age, military/ national guard/ veteran status, sexual orientation, gender identity, or gender expression, or other status protected by state or federal law. Statements made by applicants for employment on this application form will be checked for accuracy. Maury Regional Health campuses are tobacco-free. All tobacco use is prohibited.
