Credit Coordinator

2 months ago

Jacksonville, United States Swisher Hygiene Full time
For the past 162 years, Swisher has been an industry leader known for its iconic products and commitment to high quality standards. With a rich history, Swisher serves adult consumers through a diverse range of businesses, including Swisher Sweets Cigar Company, Helme Tobacco Co., Hempire, Rogue Holdings, and Drew Estate: The Rebirth of Cigars. We have a passion for people and helping them build rewarding careers. If you're ready to create excitement and drive what's next in the industry, we'd love to hear from you.

The Credit Coordinator will be responsible for providing prompt and efficient assistance to our internal and external customers, resolving inquiries, addressing concerns, and preventing financial losses.

Key Responsibilities
  • Analyze, investigate, and resolve customer queries on accounts and shipments via e-mail or phone
  • Provide exceptional customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction
  • Handle administrative duties such as notarizing documents, completing customer satisfactions, license requirements, and following up on returns
  • Monitor credit limits to ensure customer limits are not exceeded by reviewing Credit Holds
  • Coordinate with freight carriers to resolve shipping issues and file claims for lost shipments
  • Work effectively with sales, returns, and other departments to resolve customer problems and ensure smooth operations
  • Posting of customer payments, balancing cash, and EFT
  • Maintain assigned accounts to prevent financial losses
  • All other duties as assigned
Qualifications
  • High school diploma or equivalent
  • 1+ year of customer service or related experience
  • Ability to communicate effectively in both verbal and written forms, ensuring clear and concise interactions with customers
  • Ability to identify and resolve customer issues and provide appropriate solutions within time limits efficiently and effectively
  • Excellent communication and interpersonal abilities
  • Attention to detail and organizational skills
  • Familiarity with basic computer software and systems
  • Analytical thinking with the ability to implement creative solutions
Preferred Qualifications
  • Associate degree in Business, Accounting, or related field
  • Proficient in Microsoft Office Suite
  • Knowledge of credit management principle
What we offer
  • Base salary and bonus program
  • Medical, dental, vision, life insurance effective on date of hire
  • Generous 401(k) Plan
  • Defined Contribution Plan
  • Paid vacation and paid holidays
  • Tuition reimbursement
  • Professional growth and development programs to help advance your career


Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

  • Training Coordinator

    3 weeks ago

    Jacksonville, United States Marine Federal Credit Union Full time

    Full Time Training Coordinator- Marine Federal Credit Union 4180 Western Blvd Jacksonville, NC 28546 **This position is on-site**```Job Summary```We are seeking a highly organized and detail-oriented Training Coordinator to join our team. The Training Coordinator will be responsible for developing and implementing training programs for our employees. This...

  • Credit Services Associate II

    1 month ago

    Jacksonville, Florida, United States HD Supply Full time

    Job SummaryAs a Credit Services Associate II at HD Supply, you will be responsible for managing the assigned Order Workflow process, ensuring prompt handling of orders under credit review for past due reasons. You will communicate with customers to obtain payment needed to release pending orders, gather and translate customer account information and internal...

  • Credit Services Associate II

    6 months ago

    Jacksonville, United States HD Supply Full time

    Job Summary Manage the assigned Order Workflow process, ensuring prompt handling of orders that are under credit review for past due reason. Communicate with customers to obtain payment needed with the goal of releasing the pending orders. Gather and translate all necessary customer account information and internal data to develop and release accurate and...

  • Referral Coordinator

    4 weeks ago

    Jacksonville, Florida, United States UF Health Full time

    Job SummaryAs a Referral Coordinator at UF Health, you will play a critical role in ensuring the accurate resolution of patient accounts and credit balances. This position requires strong analytical and communication skills, as well as the ability to work effectively in a team environment.Key Responsibilities• Research and audit patient accounts to...

  • VP, IT Network and Communications

    3 weeks ago

    Jacksonville, United States VyStar Credit Union Full time

    At VyStar, we offer competitive pay, an excellent benefit package that includes a 401(k) Plan, an extensive paid technical and on-the-job training program, and tuition reimbursement--available to all full and part time employees. Part time positions start at a minimum of 30 hours per week. We encourage you to become a part of VyStar Credit Union's family of...

  • Senior Vice President of Technology

    1 month ago

    jacksonville, United States Community First Credit Union Full time

    For over 85 years, Community First Credit Union has served the hard-working people of Florida with pride. With over $2.7 Billion in assets, 170,000+ members, 23 branches, the credit union’s purpose is guided by their collaborative principles, “Together, we empower our employees, members, and community to live their best lives”. With increased emphasis...

  • Senior Vice President of Technology

    2 months ago

    Jacksonville, United States Community First Credit Union Full time

    For over 85 years, Community First Credit Union has served the hard-working people of Florida with pride. With over $2.7 Billion in assets, 170,000+ members, 23 branches, the credit union’s purpose is guided by their collaborative principles, “Together, we empower our employees, members, and community to live their best lives”. With increased emphasis...

  • Information Technology Project Coordinator

    2 weeks ago

    jacksonville, United States CSI Companies Full time

    Project Coordinator Role Responsible for the coordination of assigned corporate projects, including resource utilization, enforcement of project schedules, appropriate communication to all stakeholders, and the execution of project work plans. Performs workflow analysis to improve productivity and to alleviate bottlenecks. Serves as the liaison between the...

  • Information Technology Project Coordinator

    2 weeks ago

    Jacksonville, United States CSI Companies Full time

    Project Coordinator Role Responsible for the coordination of assigned corporate projects, including resource utilization, enforcement of project schedules, appropriate communication to all stakeholders, and the execution of project work plans. Performs workflow analysis to improve productivity and to alleviate bottlenecks. Serves as the liaison between the...

  • Information Technology Project Coordinator

    3 weeks ago

    jacksonville, United States CSI Companies Full time

    Project Coordinator Role Responsible for the coordination of assigned corporate projects, including resource utilization, enforcement of project schedules, appropriate communication to all stakeholders, and the execution of project work plans. Performs workflow analysis to improve productivity and to alleviate bottlenecks. Serves as the liaison between the...

  • Information Technology Project Coordinator

    3 weeks ago

    Jacksonville, United States CSI Companies Full time

    Project Coordinator Role Responsible for the coordination of assigned corporate projects, including resource utilization, enforcement of project schedules, appropriate communication to all stakeholders, and the execution of project work plans. Performs workflow analysis to improve productivity and to alleviate bottlenecks. Serves as the liaison between the...

  • Production Coordinator

    4 weeks ago

    Jacksonville, Florida, United States NVR Full time

    As a Production Administrator at NVR, a leading homebuilder, you will play a vital role in ensuring the smooth operation of our homebuilding division office. Your administrative support, organizational skills, and attention to detail will be highly valued as you coordinate between various members of our division team.Daily communication with internal project...

  • Transaction Coordinator

    6 months ago

    Jacksonville, United States Guild Mortgage Full time

    Guild Mortgage Company, closing loans and opening doors since 1960. As a mortgage banking firm we are dedicated to serving the home owner/buyer. Our goal is to provide affordable home financing for our customers, utilizing the best terms available while providing a level of professionalism and service unsurpassed in the lending industry. Position Summary The...

  • Production Coordinator

    4 weeks ago

    Jacksonville, Florida, United States NVR Full time

    Job Summary:We are seeking a highly organized and detail-oriented Production Administrator to join our team at NVR. As a key member of our homebuilding division office, you will play a critical role in coordinating between various members of our team and ensuring the smooth operation of our new construction homebuilding process.Key Responsibilities:Provide...

  • Retail Event Coordinator

    4 weeks ago

    Jacksonville, Florida, United States Michaels Stores Full time

    Event Planning and Customer Service SpecialistAt Michaels Stores, we're looking for a skilled Event Planning and Customer Service Specialist to join our team. As an Event Planning and Customer Service Specialist, you will be responsible for planning and coordinating events within our store to provide a stress-free, fun, and engaging experience for our...

  • Coordinator of Budgets

    5 days ago

    Jacksonville, United States University of North Florida Full time

    Nature of Work: Under the direction of a Manager or above, assists in the design, development and implementation of departmental processes and/or programs. Recommends policies and procedures to ensure effective coordination of departmental programs. Business and Financial Operations Occupations Typical Responsibilities: Coordinate the implementation and...

  • Construction Project Coordinator

    1 month ago

    Jacksonville, Florida, United States BHRS Companies Full time

    Job OverviewBHRS Companies is seeking a highly skilled Construction Project Administrator to join our team in Jacksonville, FL. As a key member of our commercial development and construction team, you will be responsible for managing the administrative aspects of our projects, ensuring compliance with company standards, and providing exceptional customer...

  • Construction Project Coordinator

    4 weeks ago

    Jacksonville, Florida, United States BHRS Companies Full time

    Job Title: Construction Project AdministratorBHRS Companies is seeking a skilled Construction Project Administrator to join our team in Jacksonville, FL. As a key member of our construction team, you will be responsible for managing the administrative aspects of our projects, ensuring compliance with company policies and procedures, and providing exceptional...

  • Patient Care Coordinator

    4 weeks ago

    Jacksonville, United States Jobot Full time

    2 positions and locations available/Top Benefits/No Weekends/Great Company/Commission Opportunity This Jobot Consulting Job is hosted by: Tesa Harris Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume. Salary: $20 - $20 per hour A bit about us: Top Healthcare company across the U.S. with local clinics is hiring in...

  • Patient Care Coordinator

    1 month ago

    Jacksonville, United States Jobot Full time

    2 positions and locations available/Top Benefits/No Weekends/Great Company/Commission OpportunityThis Jobot Consulting Job is hosted by: Tesa HarrisAre you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume.Salary: $20 - $20 per hourA bit about us:Top Healthcare company across the U.S. with local clinics is hiring in several...