Referral Coordinator

5 days ago


Jacksonville, Florida, United States UF Health Full time
Job Summary

As a Referral Coordinator at UF Health, you will play a critical role in ensuring the accurate resolution of patient accounts and credit balances. This position requires strong analytical and communication skills, as well as the ability to work effectively in a team environment.

Key Responsibilities

• Research and audit patient accounts to identify and resolve credit balances and refund requests
• Process refunds to insurance carriers, including state and federal payors, according to policy guidelines
• Respond to incoming correspondence, including faxes, emails, and phone inquiries
• Maintain assigned production standards for resolution of credit balances
• Participate in special projects as assigned

Requirements

• 2 years of experience in medical billing and/or insurance follow-up
• Understanding of basic insurance rules and explanation of benefits
• Excellent oral and written communication skills
• Ability to work in a team environment
• Knowledge of EPIC preferred

Additional Details

UF Health is an equal opportunity employer and a drug-free workplace.
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