Customer Service Specialist

2 weeks ago


Birmingham, United States T.Ray & Associates Full time
Description

Are you an energetic, customer-focused professional with a passion for delivering outstanding service? We're seeking a motivated Customer Service Specialist to join our team and provide exceptional experiences to our valued clients. This role is perfect for someone with a strong service background and polished communication, listening, and problem-solving skills. If you thrive in a positive, fast-paced environment and are excited about opportunities to grow, we'd love to hear from you

What We Offer
  • Flexible Hybrid Work: Balance the convenience of working from home with engaging in-person team interactions.
  • Comprehensive Training: Receive hands-on training designed to set you up for success.
  • Incredible Travel Opportunities: Enjoy fully paid international trips to exotic destinations as part of our reward programs.
  • Same-Day Advances: Access your earnings quickly, whenever you need them.
  • Performance Bonuses: Get rewarded with cash bonuses for your dedication and hard work.
  • Supportive Work Environment: Be a part of a team that values and supports your growth and success.


Responsibilities

Customer Outreach: Make warm calls to interested clients, ensuring each interaction is positive and productive.
Account Management: Build and maintain strong customer relationships, managing account details and updates as needed.
Customer Satisfaction: Provide accurate information, address inquiries, and resolve any issues promptly to keep customer satisfaction high.
Issue Resolution: Follow provided scripts for challenging interactions and escalate complex issues to appropriate parties.
Consistent Follow-Ups: Ensure each customer is well-informed and satisfied through thorough follow-ups.

Qualifications

Experience: A year or more of experience in customer service and sales is recommended.
Skills: Exceptional communication, active listening, and interpersonal skills are essential.
Technical Requirements: Must have a laptop and/or iPad, high-speed internet, and a quiet workspace.

  • Birmingham, United States The Sherwin-Williams Company Full time

    This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure...


  • Birmingham, Alabama, United States BIOHORIZONS IMPLANT SYSTEMS Full time

    Job OverviewBioHorizons Implant Systems is seeking a highly skilled Customer Service Recovery Specialist to join our team. As a key member of our customer service department, you will be responsible for recording and processing customer complaints and returns in compliance with FDA and international regulatory requirements for medical devices.The ideal...


  • Birmingham, Alabama, United States S&A Group Full time

    Job Title: Account Services SpecialistAbout the RoleWe are seeking a highly skilled and dedicated professional to join our team as an Account Services Specialist. As a key member of our team, you will play a vital role in providing exceptional support to our clients, helping them understand the advantages of our programs and guiding them in selecting the...


  • Birmingham, United States PrideStaff Full time

    PrideStaff has clients in the area searching for experienced, proven individuals to assist with temporary, temporary-to-hire and direct hire positions. We are looking for people who are professional and who can represent any company well. PrideStaff can offer you a wide-range of rewarding career options. Whether you prefer the freedom and variety of...


  • Birmingham, United States PrideStaff Full time

    PrideStaff has clients in the area searching for experienced, proven individuals to assist with temporary, temporary-to-hire and direct hire positions. We are looking for people who are professional and who can represent any company well. PrideStaff can offer you a wide-range of rewarding career options. Whether you prefer the freedom and variety of...


  • Birmingham, United States PrideStaff Full time

    PrideStaff has clients in the area searching for experienced, proven individuals to assist with temporary, temporary-to-hire and direct hire positions. We are looking for people who are professional and who can represent any company well. PrideStaff can offer you a wide-range of rewarding career options. Whether you prefer the freedom and variety of...

  • Intake Specialist

    2 months ago


    Birmingham, United States Alcanza Clinical Research Full time

    Intake Specialist (Front Desk - Customer Service)Department: Operations Employment Type: Full Time Location: Accel Research Sites - Birmingham, AL Reporting To: Tina White Description Alcanza is a growing multi-site, multi-phase clinical research company with a network of locations in MA, NH, MI, VA, SC, FL, GA, AL, MO, TX and Puerto Rico. We have...


  • Birmingham, Alabama, United States Pacifica Host Hotels Full time

    Pacifica Host Hotels is a dynamic and inclusive company that values exceptional customer service. As a Customer Service Representative - Help Desk Specialist, you will play a vital role in ensuring the satisfaction of our clients.With a competitive salary ranging from $18.00 to $25.58 per hour, depending on experience and qualifications, this position offers...


  • Birmingham, United States Interface Americas, Inc Full time

    Location: Birmingham Role Purpose:Responsible for prospecting, identifying and qualifying new business opportunities in tandem with the Account Manager and for maintaining customer and project information in the CRM system. The customer development specialist establishes rapport and product confidence with customers. The position troubleshoots potential...


  • Birmingham, United States Interface Americas, Inc Full time

    Location: Birmingham Role Purpose:Responsible for prospecting, identifying and qualifying new business opportunities in tandem with the Account Manager and for maintaining customer and project information in the CRM system. The customer development specialist establishes rapport and product confidence with customers. The position troubleshoots potential...


  • Birmingham, United States Interface Americas, Inc Full time

    Location: Birmingham Role Purpose:Responsible for prospecting, identifying and qualifying new business opportunities in tandem with the Account Manager and for maintaining customer and project information in the CRM system. The customer development specialist establishes rapport and product confidence with customers. The position troubleshoots potential...


  • Birmingham, United States Interface Americas, Inc Full time

    Role Purpose: As a key member of the Customer Experience Team in EMEA. The Customer Experience Specialist is responsible for delivering a world class customer service to our customers both externally and internally. Through pro-actively going beyond our customers' expectations in managing their orders through to fulfilment whilst being a true Voice of our...


  • Birmingham, United States American Family Care Full time

    Summary Answer all incoming calls and respond to current and prospective patients promptly and appropriately with regard to any billing questions, general inquiries, internal service request and complaints.  Essential Duties and Responsibilities Answer patient inquiries by identifying desired information; researching, locating, and providing...


  • Birmingham, Alabama, United States Service Care, Inc. Full time

    {"h1": "HVAC Maintenance Technician - Appliance Repair Specialist Job Description"} Are you looking for a stable and rewarding career in HVAC maintenance and appliance repair? Do you want to work with a reputable company that values its employees and provides excellent benefits? Look no further than Service Care, Inc.! As an HVAC Maintenance Technician -...


  • Birmingham, Alabama, United States Tandem Full time

    Job DescriptionAs a Technical Support Specialist for Tandem Diabetes Care, you will be responsible for providing exceptional customer support to individuals with diabetes and their healthcare providers. Your primary goal will be to resolve technical issues and provide accurate information to ensure the best possible experience for our customers.Key...


  • Birmingham, AL, United States Clean Harbors Full time

    Safety-Kleen Environmental is looking for a  Sales Specialist (known internally as the Vacuum Service Sales Specialist), to join their safety conscious team! The Sales Specialist is directly responsible for the profitable revenue growth for SKE Vacuum Services line of business.  Comprehensive health benefits coverage after 30 days of full-time employment...


  • Birmingham, Alabama, United States Tandem Full time

    Job DescriptionAs a Customer Technical Support Specialist at Tandem, you will play a critical role in providing exceptional customer service and technical support to our customers. Your primary responsibility will be to respond to and resolve customer inquiries and issues related to our insulin pumps and related products.Key ResponsibilitiesRespond to...

  • Customer Service

    7 days ago


    Birmingham, United States Staffmark Group Full time

    Growing global manufacturer is looking for a Customer Service Rep. This position is responsible for managing the end-to-end order processing using SAP. You would be tracking and managing inventory and shipments and processing all the necessary paperwork. This would be supporting sample requests and MTO(make to order) product orders for a health care business...


  • Birmingham, United States Daxko Full time

    Company Description Daxko powers health & wellness throughout the world. Every day our team members focus their passion and expertise in helping health & wellness facilities operate efficiently and engage their members. Whether a neighborhood yoga studio, a national franchise with locations in every city, a YMCA or JCCand every type of organization in...


  • Birmingham, Alabama, United States Winn-Dixie Full time

    Customer Service Role at Winn-DixieAs a Customer Service Associate at Winn-Dixie, you will be responsible for providing exceptional customer service, greeting and assisting customers in a prompt, courteous, and friendly manner. Your duties will include stocking front end products, performing cashier associate tasks, and addressing customer issues and...