Account Manager

6 days ago

Fort Worth, United States ADM Security Solutions Full time

Overview:

The position requires the general supervision of all ADM Security Personnel assigned to their building(s). The Account Manager/Site Supervisor is responsible for all contractual aspects of security, scheduling, supplies/equipment, administrative functions, training, evaluations, supervision, payroll, and site safety.

Responsibilities:
  • Ensure contract deliverables are met.
  • 2-4 years experience managing 10+ employees in a Class A High Rise setting
  • Responsible for successful client relations
  • Act as the primary liaison between ADM and the client representatives.
  • Ensure accounts are managed efficiently and profitably.
  • Experience with scheduling, training, and counselling employees
  • Maintain appropriate account files (i.e. personnel, operations and training)
  • Address disciplinary problems and work with HR to investigate any issues.
  • Must have complete knowledge of property or properties where he/she is assigned, facilities, post orders, emergency contact list, emergency procedures, special instructions, and all post duties at the site.
  • Assure proper use, and maintenance of all equipment used at the site by assigned officers (keys/key cards, cell phones, radios, wands, etc.).
  • Assists with the staffing of all post to ensure complete coverage.
  • Conduct inspections of officers, appearances, licenses and uniforms.
  • Review written reports and sign-in sheets to ensure clarity, completeness, accuracy, and legibility.
  • Ensure that officers make timely and thorough daily report entries. Audit all entries for completeness, accuracy, and legibility.
  • Review Post orders and make recommendations for changes to senior management.
  • Other duties as assigned.
Qualifications:
  • Must be flexible as position is on call 24 hours a day, seven days a week.
  • Must have at least 2 -4 years of security supervisor experience or experience in a related field. A College degree may account for of the experience qualification.
  • Internal candidates must have an exemplary performance and attendance record with NO disciplines within a year of applying for this position
  • Exceptional customer service skills
  • Must be able to multitask
  • Must be proficient with Microsoft office products and be able to operate and maintain site specific security programs

Admiral Security Services/ADM is an Equal Opportunity Employer E/O/E/M/F/D/V

VA # 11-1017

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