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Sr. Claims Specialist

2 months ago


Bismarck, United States Zurich NA Full time

Zurich North America is seeking an experienced Claims Specialist to join our Complex Liability Claims team. This role involves managing complex primary high-exposure auto and general liability claims and litigation, including cases involving bodily injury, property damage, personal injury, and advertising injury. The Claims Specialist is responsible for proactively managing claims and litigation in accordance with our best practices while delivering outstanding customer service. This position requires regular communication with customers, brokers, our business units, and senior claims management. The ideal candidate will have experience managing and resolving high severity injury claims and litigation in multiple jurisdictions, proven skills in time management and caseload management, and must be able to document claim files by accurately capturing and updating claims data/information in compliance with best practices. Basic Qualifications: Bachelors Degree and 8 or more years of experience managing general liability and/or auto claims and litigation including some experience with high severity claims Juris Doctor and 4 or more years of experience managing general liability and/or auto claims and litigation including some experience with high severity claims High School Diploma or Equivalent and 10 or more years of experience managing general liability and/or auto claims and litigation including some experience with high severity claims Zurich Certified Insurance Apprentice, including an Associate Degree with 8 or more years of experience managing general liability and/or auto claims and litigation including some experience with high severity claims Must obtain and retain required adjuster licenses Knowledge of insurance regulations, markets, and products Preferred Qualifications: SCLA, AIC, or CPCU certification Experience working in a collaborative team environment and across work groups Excellent verbal and written communication skills Expertise in resolving severe bodily injury and property damage claims and litigation in multiple jurisdictions Strong skills in coverage, claim evaluation, and negotiation Proven organizational and time management skills Ability to work independently Location(s): AM - Illinois Virtual Office, AM - Atlanta, AM - Omaha, AM - Overland Park, AM - Owings Mills, AM - Parsippany, AM - Remote Work (US), AM - Rocky Hill, AM - Schaumburg Remote Working: Hybrid Schedule: Full Time Employment Sponsorship Offered: No

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