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Functional Support Analyst

2 months ago

Miami, United States JobRialto Full time
Primary Skills: SuccessFactors knowledge (Any module)

Job Summary

Take an active role in Release Management and the planning, communication and validation of new software upgrades and releases.

Get an in-depth understanding of problems to solve and issues that arise throughout the product development lifecycle, studying them from a variety of angles.

Partner across teams to define solutions to problems.

Lead business analysis and develop business requirements.

Define UAT test cases and execute testing.

Assist in the exploration, evaluation, recommendation, design, and configuration of new features and functionalities within SAP SuccessFactors

Keep the team on track with accurate and up to date project plans.

Facilitate meetings with client representatives to identify & create functional requirements.

Facilitate meetings with our developers to document technical design requirements.

Provide the project team with detailed functional and technical design recommendations for configurations and customizations of the ERP or other business applications.

Perform sub-project management tasks on larger projects, and/or manage smaller projects and initiatives.

Be the key Subject Matter Expert (SME) to determine the right technology solution to meet strategic business initiatives.

Proactively influence design reviews by sharing technical subject matter expertise and highlighting risks.

Demonstrate strong verbal and written communication skills, along with the ability to present to mid-level management and Steering Committee members.

Develop partnerships with our HRIT organization, business stakeholders, and provide guidance on how to best leverage and utilize SAP SuccessFactors for HCM and reporting.

Qualifications, Knowledge & Skills:

Preferably bachelor's degree in IT, Business, or a related field.

Knowledge of HR objects and processes.

3+ years of experience with HCM Applications.

Experience with Mergers & Acquisitions.

History of a focus on improving the employee experience.

General understanding of UX and software design.

Hands-on experience with HCM Applications.

Solid group facilitation and communication skills across different levels of leadership.

Strong organizational and analytical skills.

Understanding of both Software Development Life Cycle.

Proven documentation and presentation skills.

Ability to quickly adapt to a changing environment.

Ability to adjust to rapid changes in deadlines and priorities.

Ability to manage multiple high priority projects.

Ability to comply with handling sensitive and confidential employee data.

Quickly understand new information and how it connects to a larger picture.

Openness to receiving and applying feedback.

Possess a collaborative, get-it-done personality.

Works under general direction; must be able to work independently, sometimes with ambiguity.

Additional client information: