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Analyst, Product Development

3 months ago

Miami Miami, United States Royal Caribbean International Full time
KEY RESPONSIBILITIES

Based in Miami, FL and reporting to the Senior Manager or Manager, Product Development, the Product Analyst, Product Development will be responsible for helping to communicate the product vision via the various briefs, documents and working sessions to ensure that whatever product or experience the Product Analyst is assigned is brought to life as an amazing and uniquely Royal Caribbean International vacation product.

The Product Analyst will support the execution of new concepts, experiences, activities, dedicated spaces and programming for Royal Caribbean International.This person will help with various strategic rollout efforts on new ships, modernization efforts for our existing fleet or private destinations. This role will support all the elements of the guest experience, from brief, through design and execution. To be successful, the Product Analyst must work collaboratively with other teams including Product Innovation, Operations, Newbuild, Design, Marketing, Digital, Sales, Risk Management and Revenue Management.

Essential Duties and Responsibilities:

At a high-level, responsibilities for this role will include:

  1. Product strategy : Support the strategic direction of the product/experience.
    1. Help gather data to support better understanding the consumer
  2. Product definition: Provides day to day product support ensuring that the products being created for Royal Caribbean International are proceeding as planned.
    1. Help create stories (in the form of presentations) outlining the product direction to help partners and stakeholders stay aligned and focused on the key priorities.
  3. Product delivery: The Analyst is responsible for providing support for the implementation and execution of our product vision.
    1. Support the operations and design teams on run of show events to showcase programming and ensure the guest experience will be delivered on strategy/vision.
    2. Support the creation of startup plans and training materials to ensure each concept/experience is flawlessly executed.
    3. Help collect data from Insights & Analytics to inform development of the product.
  4. Product roadmap: Provide the support needed to ensure we reach our short and long-term goals.


Knowledge and Skills:

The ideal candidate will possess a combination of creative thinking and problem solving skills along with a willingness to collaborate.

Product & delivery depth:
  • Some experience dealing with the implementation and execution of a concept, from inception to reality
  • While this is not a technology role there should be a basic understanding of consumer technology trends (mobile device capabilities, wearables, VR, etc)
  • Experience with making decisions rooted in strategic insights
  • Exceptional verbal and written communication
  • Able to craft and tell a compelling story
  • Able to document and package detailed requirements
  • Ability to thrive in a highly collaborative, flexible and evolving environment


Results oriented:
  • Ability to creative problem solve and drive ideas into action
  • Positive outlook and willingness to take personal initiative
  • Obsessive attention to detail and follow-through


QUALIFICATIONS AND EDUCATION
  • Bachelor's degree required


FINANCIAL/QUANTITIVE RESPONSIBILITIES

PHYSICAL REQUIREMENTS

The physical demands described here are representative of those requirements employees must meet to perform the essential functions of this job with or without reasonable accommodations. While performing job functions the employee is regularly required to sit, stand, write, review and type reports, compile data, operate a pc, communicate, listen, and assess information. The employee may move about the office complex, may travel to other office locations, and may lift, push, pull or move 10 - 15 pounds. Visual requirements include distant, close and color vision, and ability to adjust focus. Frequent travel to remote or international locations; ability to scale uneven terrain may be essential

WORKING CONDITIONS

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. The environment includes work inside/outside the office. Frequent travel to remote or international locations; ability to scale uneven terrain may be essential