Customer Service Tech Associate
2 months ago
In this position, you will be working diligently with your customers, providing them with solutions, answering general customer service questions that may include service issues, billing inquires, and product enhancement opportunities that will continue to drive customer satisfaction for our clients. By providing your unique set of troubleshooting skills, you will own all your customer interactions, with a goal of one call resolution. You will end your day satisfied knowing that you and you alone assisted a customer in the same manner you yourself would like to be assisted Your expert service will position Startek as the employer and provider of choice
Why Startek?
We provide a unique culture experience for our employees that evolves each day. It is our goal to ensure our employees are self-paced productive business partners, creating an inclusive culture of diversity, understanding, engagement and opportunity. Working at Startek is a partnership and the gateway to career advancement
As an employee you will receive;
- Paid training and continuous development
- Promotion opportunities (Startek makes every effort to promote from within)
- Medical, Dental and Vision benefits after 60 days of successful employment
- 401K and Stock plan participation
- Paid time off to enjoy time with friends and family.
- We also have employee perks and discounts with both national programs and community engagement programs
Our team of Recruiters and Specialists will evaluate your skills and experience and speak with you to determine your best fit within the Startek family.
Please note that due to our contractual obligations - All candidates must be willing to participate in drug screening (when applicable) and background checks facilitated by our team.
We have a diverse set of full and part-time opportunities waiting for you What are you waiting for? Take the next step in your career and apply today
Startek is an Equal Opportunity Employer
Job Requirements
- 18 years of age or older
- High School Diploma or GED
- Previous experience interacting with customers/clients, solving problems through troubleshooting, and creating connections.
- Excellent Communications skills
- Desire to actively engage and listen to your customers.
- Exhibit empathy and provide solutions in a fast-paced environment, focusing on one call resolution.
- Ability to learn new concepts quickly and efficiently and apply those learnings in real-time.
About Us
In a world where customers consistently interact with your brand across multiple channels-including digital and social-we at Startek value our ability to effectively garner those interactions and CX insights, analysing, unlocking, and providing intelligence that drives digital transformation and further revenues for you, our client.
Put simply: we break down the complexity of your customer lifecycle and help your customers build and sustain emotional connections with your brand.
Our tech-enabled and Human assisted digital solutions build both on your CX requirements and our business transformation expertise and willingness to consistently pivot, innovate, and take advantage of new digital technologies.
It's a robust approach. We've partnered with global brands for over 3 decades now -working with them across their consumer value chain and providing new age customer experience solutions and insights that are helping them define and reach their target audiences with greater efficiency and better value for every dollar spent.
Our partnerships have always been about more than building emotional connections with customers; they are about using artificial intelligence, omnichannel orchestration and providing CX insights & technologies, that has the power for digital transformation We do this across 46 locations in 13 countries, with over 40,000 employees managing almost half a billion customer interactions every year for over 150 clients in different industries.
*** DISCLAIMER***
With the increase of remote positions since COVID, many companies have seen an increase in false representation recruiters and offering fraudulent positions/pay rates that do not exist.
These messages are from anonymous sources and crafted to appear as they are being sent from Startek recruiters. All communication from Startek will have an email address from "startek.com".
Additionally, a scam message can request funds or other personal information prior to the offer letter being released. This is not a standard operating procedure for Startek to be employed with the organization.
Startek is not responsible for any fraudulent representing the company.
-
Customer Service Associate
3 months ago
Mansfield, United States Raising Cane's Chicken Fingers Full time**Customer Service Associate** Mansfield, Texas **BENEFITS** **Voluntary** * Dental * Vision * Supplemental Life Insurance * Pet Insurance * 401(k) With Employer Match (age 21 & older) * Crewmember Assistance Program * Discounted Online Education Opportunities * Free Resources For Furthering Your Education **full-time** * Medical & Pharmacy * Benefits...
-
Customer Service Engineer
6 days ago
Mansfield, United States eTeam Full timePosition: Desktop Support Tech Location: Mansfield, MA 02048 Duration: 6+ MonthResponsibilities Performs basic and moderately complex troubleshooting and repair activities, typically associated with an end-user environment, including but not limited to PCs, desktops, laptops, tablets, and printers. Provide support to client-identified VIPs Responds to change...
-
Service Tech
13 hours ago
Mansfield, United States Carrols Restaurant Group Full timeCarrols Restaurant Group - 560 Lexington Springmill Road [Facility Maintenance] As a Service Tech with Carrols Restaurant Group, you'll: Prioritize and complete needed repairs as they occur in a timely fashion; Work with the R&M Budget to implement preventive maintenance procedures as defined by company representatives; Develop a work schedule to minimize...
-
Service Tech
13 hours ago
Mansfield, United States Carrols Restaurant Group Full timeCarrols Restaurant Group - 1291 Park Avenue West [Facility Maintenance] As a Service Tech with Carrols Restaurant Group, you'll: Prioritize and complete needed repairs as they occur in a timely fashion; Work with the R&M Budget to implement preventive maintenance procedures as defined by company representatives; Develop a work schedule to minimize the impact...
-
Customer Service
4 days ago
Mansfield, United States Diversified Power System INC. Full timeA Customer Service Associate with our company plays a key role in connecting with customers who reach out for help. They handle a range of tasks from taking orders to updating shipment statuses. Often they also address and resolve customer concerns and complaints. Whether its providing an estimated delivery time or assisting with product returns these...
-
Customer Service Representative
4 days ago
Mansfield, Ohio, United States Mr. Tire Auto Service Centers Full timeJob DescriptionAt Mr. Tire Auto Service Centers, we are committed to providing exceptional customer service and delivering high-quality automotive repair services. We are seeking a highly motivated and customer-focused Guest Care Sales Specialist to join our team.Key Responsibilities:Provide Exceptional Customer Service: Greet customers in a friendly and...
-
Seasonal Retail Sales Associate
3 days ago
Mansfield, Massachusetts, United States Kohl's Full timeAbout the RoleWe are seeking a highly motivated and customer-focused Sales Associate to join our team at Kohl's. As a Sales Associate, you will play a critical role in delivering exceptional customer service and driving sales growth.Key ResponsibilitiesCustomer Service: Engage with customers, respond to their needs, and provide a personalized shopping...
-
Customer Service Advisor
6 days ago
Mansfield, Texas, United States National Tire & Battery Full time**Job Summary**We are seeking a highly motivated and customer-focused Sales Associate to join our team at National Tire & Battery. As a Sales Associate, you will play a key role in providing exceptional customer service and selling tires, tire-related services, and mechanical services in a retail store environment.**Key Responsibilities:**Assist customers in...
-
Retail Sales Associate
3 days ago
Mansfield, Ohio, United States Gordon Food Service Full timeAbout the RoleGordon Food Service is seeking a highly motivated and customer-focused Part-Time Store Associate to join our team. As a Part-Time Store Associate, you will play a vital role in providing exceptional customer service, maintaining a clean and organized store environment, and supporting the sales team in achieving sales goals.Key...
-
Customer Service Representative
2 weeks ago
Mansfield, Texas, United States RaceTrac Petroleum Full timeLocation: Mansfield, TX Position: Store Associate at RaceTrac Experience: Not Specified Job Overview: The Store Associate is responsible for delivering exceptional customer service while adhering to company policies and procedures. This role involves engaging with customers in a high-volume retail environment, ensuring a welcoming atmosphere both inside and...
-
Customer Experience Associate
3 weeks ago
Mansfield, United States Architectural Surfaces Group Full timeJob DescriptionJob DescriptionABOUT USArchitectural Surfaces has been a worldwide leader in granite, marble, quartz, tile, and soapstone supply, now in over thirty locations across the United States. Our deep industry experience and excellent reputation give us access to the finest quarries in the world, while our diverse customer base gives us the buying...
-
Customer Experience Associate
2 weeks ago
Mansfield, United States Architectural Surfaces LLC Full timeABOUT USArchitectural Surfaceshas been a worldwide leader in granite, marble, quartz, tile, and soapstone supply, now in over thirty locations across the United States. Our deep industry experience and excellent reputation give us access to the finest quarries in the world, while our diverse customer base gives us the buying power to bring our customers...
-
Retail Sales Associate
2 days ago
Mansfield, Ohio, United States Gordon Food Service Full timeAbout the RoleGordon Food Service is seeking a highly motivated and customer-focused Part Time Store Associate to join our team. As a key member of our retail division, you will play a vital role in providing exceptional customer service and ensuring a seamless shopping experience for our customers.Key ResponsibilitiesCustomer Service: Provide superior...
-
Customer Service Representative
3 weeks ago
Mansfield, United States Mancini Companies Full timeDescription About UCX, formerly Belknap White Group Our successful evolution from 1870s wholesalers into the largest independent flooring distributor in the US comes from being customer-focused on the best people, the best products and the best service. In fact, our name stands for Ultimate Customer Experience. We maintain a family business culture as we...
-
Customer Service Representative
1 week ago
Mansfield, United States Mancini Companies Full timeDescription About UCX, formerly Belknap White Group Our successful evolution from 1870s wholesalers into the largest independent flooring distributor in the US comes from being customer-focused on the best people, the best products and the best service. In fact, our name stands for Ultimate Customer Experience. We maintain a family business culture as we...
-
Customer Service Team Lead
4 weeks ago
Mansfield, United States Hilco Vision Full timeHilco Vision is an industry leading global eyewear/eye care company delivering comprehensive solutions to customers, built on a platform of innovation and operational excellence. It has direct subsidiaries in the USA, Canada, UK, Germany, Australia, China, Hong Kong, Belgium and the Netherlands. The company's product portfolio encompasses Prescription...
-
Retail Sales Associate
3 months ago
Mansfield, United States AAA Club Alliance Full timeJoin Us Today!Unlock Your Sales Potential at AAA Club Alliance! Are you passionate about delivering exceptional service while driving sales success? Join our team and be part of a dynamic retail environment where every interaction counts. Don't wait any longer-apply now and take the next step towards a rewarding career!Work-Life Balance:No Sundays: Enjoy a...
-
Customer Service
3 weeks ago
Mansfield, United States Elements Massage Full timeOverview: Do you want to be part of a team that changes lives in a meaningful way each and every day? Our Wellness Management Advisors play an important role in the success and growth of the company by listening and communicating with clients to enhance the client experience. Retail Sales Associates/ Customer Service enjoy the following perks: Exceptional...
-
Customer Service
6 days ago
Mansfield, United States Elements Massage Full timeOverview: Do you want to be part of a team that changes lives in a meaningful way each and every day? Our Wellness Management Advisors play an important role in the success and growth of the company by listening and communicating with clients to enhance the client experience. Retail Sales Associates/ Customer Service enjoy the following perks: Exceptional...
-
Retail Customer Service Representative
6 days ago
Mansfield, Ohio, United States BigYNon Full timeJob Summary: We are seeking a highly motivated and customer-focused Grocery Sales Associate to join our team at BigYNon. As a key member of our store staff, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and supporting the sales and inventory processes.Key Responsibilities:Customer...