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Customer Service Advisor

2 months ago

Mansfield, Texas, United States National Tire & Battery Full time

**Job Summary**

We are seeking a highly motivated and customer-focused Sales Associate to join our team at National Tire & Battery. As a Sales Associate, you will play a key role in providing exceptional customer service and selling tires, tire-related services, and mechanical services in a retail store environment.

**Key Responsibilities:**

  • Assist customers in selecting the proper fitment of tires
  • Inform customers of vehicle inspection findings
  • Educate customers on schedule maintenance services
  • Assist Store Manager and Service Manager with operational duties
  • Deliver professional and courteous customer service
  • Other duties as assigned

**Requirements:**

  • Sales experience
  • Customer service experience
  • Car enthusiast
  • Automotive sales experience is a plus
  • Ability to work a flexible retail schedule, including weekends, evenings, and holidays
  • Valid driver's license
  • Bilingual English and Spanish is a plus

**Benefits:**

  • Competitive compensation
  • Medical, dental, and vision coverage
  • Company-paid short-term disability and company-subsidized long-term disability
  • Company-paid life insurance
  • 401(k) with company match and immediate 100% vesting
  • Generous paid vacation and paid time off
  • Company-paid ASE certifications and career path development programs
  • Flexible spending account
  • Employee assistance program
  • Purchasing power program that allows associates with a year of service to make large retail purchases through convenient payroll deduction
  • Vendor purchase discount program
  • Employee automotive discounts
  • And more

TBC Corporation is an Equal Opportunity Employer and maintains a Drug-Free Work Environment.