Patient Services Representative
2 months ago
Join ASAC as a Patient Services Representative and make a difference in the lives of our patients At Area Substance Abuse Council (ASAC), we believe in the power of meaningful work that transforms lives and strengthens communities. As a full-time Patient Services Representative, you'll play a vital role in our office in Cedar Rapids, being the first point of contact for patients seeking our life-changing services. Your warm demeanor and exceptional customer service skills will be instrumental in providing a welcoming environment to those in need. Applicants must be available to work Monday through Thursday 8am to 6pm and Friday's 8am to 12pm.Key Responsibilities:Perform the patient check-in process with precision, accurately updating patient demographic information in our electronic health record (EHR) and collecting financial and insurance details.Provide excellent customer service by greeting patients and notifying appropriate staff of their arrival, creating a welcoming and caring environment.Manage office opening and closing duties, ensuring tidiness in waiting areas, reception, copy/supply rooms, and staff areas throughout the day.Direct incoming calls to the right departments or staff members and ensure accurate and timely information exchange with the clinical department. Schedule and confirm patient appointments.Verify insurance eligibility, benefits, and program eligibility (Sliding Fee scale) to facilitate accurate and timely remittance. Inform patients of their financial responsibilities accordingly. Collect patient payments in a professional and courteous manner.Manage patient correspondence via phone, fax, mail, letter, email, and text, ensuring seamless communication. Assist in maintaining the patient closed file record system.Reconcile cash drawer to ensure accuracy and complete deposits following agency guidelines.Assist the Revenue Cycle Manager in generating claims and support the Data Coordinator in conducting data checking procedures. RequirementsQualified candidates will have a high school diploma/GED and showcase strong computer skills, including proficiency in Microsoft Office programs. Effective communication and previous experience with a multi-line phone system will be invaluable in this role. Candidates must also be able to successfully complete an extensive background check process.Compensation and BenefitsAs a Patient Services Representative, you will start with a competitive hourly rate of $15.70. Additionally, you'll be eligible for a comprehensive benefits package, including Health, Dental and Vision coverage, FSA, company-paid Life/AD&D/Short and Long-Term Disability insurance, Voluntary Life Insurance, and more. We support your overall well-being with an Employee Assistance Program (EAP), Paid Holidays, a 403(b) Retirement plan with a match, and a generous Vacation, Personal Time, and Sick Leave Plan.Apply now and be the first to welcome our patients on their journey towards healing and recoveryASAC is an Equal Opportunity Employer
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Patient Services Representative
3 months ago
Cedar Rapids, United States Area Substance Abuse Council Full timeJob DescriptionJob DescriptionDescription:Join ASAC as a Patient Services Representative and make a difference in the lives of our patients!At Area Substance Abuse Council (ASAC), we believe in the power of meaningful work that transforms lives and strengthens communities. As a full-time Patient Services Representative, you'll play a vital role in our...
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Patient Financial Services Representative
7 days ago
Cedar Rapids, Iowa, United States Longwood University Full timeJob OverviewWe are looking for a dedicated Revenue Cycle Financial Representative to join our team. This role is essential in managing patient accounts and ensuring accurate billing processes.Key ResponsibilitiesAssist bilingual Spanish/English callers in navigating their accounts.Generate cost estimates using the Epic Patient Estimator and verify...
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Patient Services Coordinator
1 day ago
Cedar Rapids, Iowa, United States Area Substance Abuse Council Full timeAbout the RoleWe are seeking a highly skilled and compassionate Patient Services Representative to join our team at Area Substance Abuse Council. As a key member of our staff, you will play a vital role in providing exceptional customer service to our patients and their families.Key ResponsibilitiesClient Check-in and Intake: Perform patient check-in with...
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Patient Services Representative
3 days ago
Grand Rapids, United States Metro Health Full timeMetro Health is seeking Patient Services Representatives General Summary: Under the direction of the clinic Office Manager, the Patient Service Representative serves as the first point of contact between the clinic and patients. Essential duties include providing excellent customer service, patient registration, handling incoming and outgoing calls,...
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Patient Services Representative
3 days ago
Grand Rapids, United States University of Michigan Health-West Full timeUniversity of Michigan Health-West (Formally Metro Health) is seeking Patient Services Representatives for various shifts General Summary: Under the direction of the clinic Office Manager, the Patient Service Representative serves as the first point of contact between the clinic and patients. Essential duties include providing excellent customer service,...
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Patient Service Representative
5 days ago
Cedar Park, United States Texas Oncology Full timeOverview: The US Oncology Network is looking for a Patient Services Representative to join our team at Texas Breast Specialists with Texas Oncology ! This position will support the Breast Surgery Department at our 901 W. 38th Street location in Austin, Texas . Typical work week is Monday through Friday 8:30a - 5:00p. Note from Hiring Manager: At Texas...
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Customer Service Representative
3 weeks ago
Cedar Rapids, United States GreatAmerica Financial Services Full timeGreatAmerica Financial Services is a highly successful entrepreneurial company providing equipment financing to businesses across the United States. Our exemplary customer service, our principle-centered business philosophy and our team-based operating approach are key to our success and growth. Do you enjoy providing exceptional customer service in a fast...
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Phlebotomist Patient Services Representative
1 week ago
Coon Rapids, United States Global Technical Talent Full timePhlebotomist Patient Services Representative (Traveler) Contract Duration 3 Months Pay range $28 - $41.95/hr Description: The Phlebotomist Patient Services Representative represents the face of the company to patients who come in, both as part of their health routine or for insights into life-defining health decisions. The Phlebotomist Patient Services...
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Customer Service Representative
6 days ago
Cedar Rapids, United States GreatAmerica Financial Services Full timeGreatAmerica Financial Services is a highly successful entrepreneurial company providing equipment financing to businesses across the United States. Our exemplary customer service, our principle-centered business philosophy and our team-based operating approach are key to our success and growth. Position Summary No two days are the same for this role. As an...
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Customer Service Representative
1 week ago
Cedar Rapids, United States GreatAmerica Financial Services Full timeGreatAmerica Financial Services is a highly successful entrepreneurial company providing equipment financing to businesses across the United States. Our exemplary customer service, our principle-centered business philosophy and our team-based operating approach are key to our success and growth. Position Summary No two days are the same for this role. As an...
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Patient Service Representative
3 days ago
Grand Rapids, United States LTS Full timeLTS-Health Wellness Center Patient Service Representative LTS is seeking Patient Service Representative for mobile and static wellness centers in Grand Rapids, MI. Employees must work in compliance with LTS policies, procedures, professional standards, and program protocols. Proven reliability and attention to detail required. LTS, is an award-winning...
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Patient Services Billing Representative
1 month ago
Grand Rapids, United States HealthBridge Financial Full timeJob DescriptionJob DescriptionPatient Services Billing RepresentativeHealthBridge Financial, Inc. is a first-of-its kind financial security solution that provides a resource to help patients bridge the gap between the high cost of healthcare and their financial wellbeing. Patient Services Billing Representatives are responsible for the day-to-day activities...
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Customer Service Representative
1 day ago
Cedar Rapids, Iowa, United States C R Pharmacy Full timeAbout the Role:C R Pharmacy is seeking a highly skilled and compassionate Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our patients and customers, ensuring their medical needs are met with professionalism and care.Key Responsibilities:Obtain orders...
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Patient Services Representative
3 months ago
Grand Rapids, United States My Community Dental Centers Full timeOverview: Patient Services Representative Full-Time Kentwood, MI Wage Range $18-$20 Position Summary As a valued member of our team, our Patient Services Representatives (PSRs) play an integral role in creating lasting impressions that promote a positive patient experience. The PSR role is essential in building a patient-centric culture that fosters loyalty...
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Patient Access Services Representative
2 months ago
Grand Rapids, United States Grand Itasca Full timeWhat You Can Expect: Our Patient Access Service Representatives love Grand Itasca for the stability, meaningful work and our great team. Grand Itasca is in the business of selecting employees that make the real difference, who go above and beyond to make our hospital/clinic run and work effectively. Are you someone looking to make a difference in the...
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Patient Services Representative Float
2 weeks ago
Coon Rapids, United States Advent Full timeFor the last 20 years, ADVENT has been blazing a new trail in the sleep and sinus world. We believe our patients and team come first and are passionate about improving health care and creating memorable experiences. You can be proud of the work you do and will be surrounded by a team that is positive and supportive. We encourage you to ask questions and use...
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Patient Access Services Representative
3 months ago
Grand Rapids, United States Grand Itasca Full timeJob DescriptionJob DescriptionWhat You Can Expect:Our Patient Access Service Representatives love Grand Itasca for the stability, meaningful work and our great team. Grand Itasca is in the business of selecting employees that make the real difference, who go above and beyond to make our hospital/clinic run and work effectively. Are you someone looking to...
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Patient Services Representative Gastroenterology
2 months ago
Grand Rapids, United States Spectrum Health System Full timeProvides clerical support in complex matters to assist in the delivery of quality health care services. Essential Functions. Responsible for complex patient/customer problem solving, including high level discernment when registering patients in trea Patient Services, Representative, Patient, Health, Healthcare, Insurance
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Patient Access Services Representative
1 month ago
Grand Rapids, United States Grand Itasca Full timeWhat You Can Expect: Our Patient Access Service Representatives love Grand Itasca for the stability, meaningful work and our great team. Grand Itasca is in the business of selecting employees that make the real difference, who go above and beyond to make our hospital/clinic run and work effectively. Are you someone looking to make a difference in the...
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Patient Access Services Representative
4 weeks ago
Grand Rapids, United States Grand Itasca Full timeWhat You Can Expect: Our Patient Access Service Representatives love Grand Itasca for the stability, meaningful work and our great team. Grand Itasca is in the business of selecting employees that make the real difference, who go above and beyond to make our hospital/clinic run and work effectively. Are you someone looking to make a difference in the...
