Medical Office Operations Leader

1 week ago

Temple Hills, Maryland, United States Leidos Holding Full time
The Defense Group of Leidos has an opening for an IT Inventory Management Refresh Lead at Joint Base Andrews, Maryland.
The AFNCR IT Services program provides support services for information systems for Headquarters Air Force (HAF), Air Force District of Washington (AFDW), Office of the Secretary of Defense (OSD), Joint Chiefs of Staff (JCS), and other Air Force activities within the AFNCR missions to include the Pentagon, Joint Base Andrews (JBA), Joint Base Anacostia-Bolling (JBAB), leased spaces, and alternate sites within the National Capital Region (NCR). The senior leaders and national defense missions that are supported require that the AFNCR operations never fail, resulting in a fast-paced, challenging, but also rewarding environment. The major support areas are: Call Center, IT Desktop Support, Wireless Device Support, Server/Application O&M, Cybersecurity, Projects and Engineering.
The selected candidate will be an IT Inventory Management Refresh Lead in support areas, to ensure inventories are current, accurate, complete, and integrated with the Configuration Management Database (CMDB) and other required Air Force tools.
Leads inventory management assignments, guidance and advises team on refresh projects and performs technical work with the team.
Continually examines refreshment processes for necessary enhancements and identifying improvements to asset management and tech refresh processes by working with internal and external teams to improve efficiency and effectiveness.
Regularly meets with government leadership and Leidos leadership and reports quantitative refreshment data and reports refreshment status to Government on end-of-life assets, processing and issuing refreshment, and final disposition.
Tracks quantitative performance of refreshment efforts, and ensures performance and output is on target and meets the required contractual metrics.
Continuously working to achieve over all objects both long and short term as a team member and individual contributor.
Leads efforts with lifecycle repository for all assets consistent with an Enterprise IT Service Management (EITSM) system of record (e.g., Directs team execution of validation of assets and ensures any asset changes are documented, ensuring inventories are current, accurate, complete, and integrated with the Configuration Management Database (CMDB) and other required Air Force tools.
Leads asset refreshment and deployment efforts and assists team in performing the work in accordance with technical refreshment processes.
Carries out daily functions to assist with the life-cycle refresh of over 5,000 assets annually.
Supports refreshment efforts by providing basic IT workstation setup and troubleshooting on asset deployment.
Occasionally travels to geographically separated locations within the National Capital Region to execute bulk technical refresh appointments.
Familiarity with the accountability of a large quantity of IT assets (e.g., Excellent written and oral communication, including the ability to confidently present to all levels of management.
Experience working in an ITIL based enterprise IT environment.
Current CompTIA Security+ Certification.
Current DoD Secret security clearance or higher.
Knowledge of logistics associated with the Air Force, Pentagon, Andrews, Bolling and/or AFNCR operations.
Advanced skill in Microsoft offices products, specifically PowerPoint and Excel.
Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
About Leidos Leidos is a Fortune 500 innovation company rapidly addressing the world's most vexing challenges in national security and health. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. Securing Your Data Beware of fake employment opportunities using Leidos' name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., com automated system - never from free commercial services (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at [email protected] .
If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.Commitment to Diversity All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law.

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