Critical Incident Response Team Leader
5 days ago
The Leidos Digital Modernization Sector provides innovative solutions for customers worldwide. We are a Fortune 500 innovation company rapidly addressing the world's most vexing challenges in national security and health. Our global workforce collaborates to create smarter technology solutions for heavily regulated industries. As a member of our team, you will have the opportunity to work on complex projects and develop your skills in a fast-paced environment.
Critical Incident Response
As a Critical Incident Response Team Leader, you will be part of a team responsible for quickly detecting and resolving critical IT disruptions. You will lead the Major Incident Response (MIR) team in the absence of the lead and identify major IT incidents based on reporting from AFNCR work centers. Your primary responsibilities will include coordinating with responsible parties to diagnose, fix, and communicate the IT problem/status/resolution. You will also provide strategic communications to Sr. Leaders and stakeholders to include initial notification, updates for the duration of the incident, and provide a resolution.
Skills and Qualifications
- A Bachelors degree and 4+ years of applicable experience or a Masters degree with 2+ years of applicable experience, additional years of applicable experience will be accepted in lieu of a degree.
- An active DoD Secret clearance.
- Proficiency with Microsoft Office 365 applications.
- Strong time-management and prioritization skills.
- Excellent briefing and oral communication skills.
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