Customer Accounts Manager

2 weeks ago


Vincennes, United States Indy Leasing dba Aarons Full time

**Basic Function**

Manages the Customer Accounts Department, which is responsible for the renewal payment process. Responsible for achieving company standards on non-renewal closing percentages. This position reports directly to the General Manager and supervises Customer Accounts Associates.

**Primary Responsibilities**
- The Acquisition and Maintenance of Customers
- Monitor and recommend payment frequency changes to the General Manager
- Immediate contact of all customers who have not renewed their lease agreement(s)
- Act as a customer counselor who resells the benefits of timely lease agreement renewal payments
- Document all customer promises and update customer information in the store computer system
- Monitor the accuracy of customer classifications according to customer payment history and habits
- Payment frequency changes to General Manager based on customer payment history
- Maintain updated accurate customer information
- Clean and certify merchandise in the Certification Zone for all items personally returned
- Complete and maintain weekly truck maintenance sheet and route sheets daily
- Supervise, develop and schedule the activities of Accounts Advisers
- Recommend the use of payment holidays, extensions or rewrites to the General Manager for endorsement
- Proper closing of lease agreements, CAM is second up on this process
- First up to help set and achieve renewal goals
- Update goal board daily
- Assist on deliveries and returns
- Safely operates company vehicle
- Load, secure and protect product in company vehicle
- Other tasks as assigned by management

**Position requires**
- Position routinely requires lifting, loading, and “dollying” merchandise 75 or more pounds and all skills necessary to effectively perform all functions in the store
- Good communication and interpersonal relationship skills, strong telephone etiquette and skills
- Good organizational skills, professional appearance, and good driving skills

**Pre-employment**

Satisfactory MVR (driving record), physical and drug screen, criminal background investigation with job performance reference check and required testing



  • Vincennes, United States Indy Leasing dba Aarons Full time

    Basic FunctionManages the Customer Accounts Department, which is responsible for the renewal payment process. Responsible for achieving company standards on non-renewal closing percentages. This position reports directly to the General Manager and supervises Customer Accounts Associates.Primary ResponsibilitiesThe Acquisition and Maintenance of...


  • Vincennes, United States Indy Leasing dba Aarons Full time

    Basic Function Manages the Customer Accounts Department, which is responsible for the renewal payment process. Responsible for achieving company standards on non-renewal closing percentages. This position reports directly to the General Manager and supervises Customer Accounts Associates. Primary Responsibilities The Acquisition and Maintenance of Customers...


  • Vincennes, United States Indy Leasing dba Aarons Full time

    **Primary Responsibilities** - The Acquisition and Maintenance of Customers - Monitor and recommend payment frequency changes to the General Manager - Immediate contact of all customers who have not renewed their lease agreement(s) - Act as a customer counselor who resells the benefits of timely lease agreement renewal payments - Document all customer...


  • Vincennes, United States Indy Leasing dba Aarons Full time

    Primary Responsibilities The Acquisition and Maintenance of Customers Monitor and recommend payment frequency changes to the General Manager Immediate contact of all customers who have not renewed their lease agreement(s) Act as a customer counselor who resells the benefits of timely lease agreement renewal payments Document all customer promises and update...


  • Vincennes, United States Indy Leasing dba Aarons Full time

    Job DescriptionJob DescriptionPrimary ResponsibilitiesThe Acquisition and Maintenance of CustomersMonitor and recommend payment frequency changes to the General ManagerImmediate contact of all customers who have not renewed their lease agreement(s)Act as a customer counselor who resells the benefits of timely lease agreement renewal paymentsDocument all...


  • Vincennes, United States Five Star Recruiting and Staffing Full time

    Job Title: Customer Service Manager - MUST HAVE CUSTOMER SERVICE EXPERIENCE WITHIN A MANUFACTURING ENVIRONMENT. Location: Vincennes, INJob Summary:The Customer Service Manager will be responsible for managing customer orders, overseeing delivery logistics, and handling customer inquiries. This role involves supporting end-users and dealers, processing...


  • Vincennes, United States Five Star Recruiting and Staffing Full time

    Job Title: Customer Service ManagerLocation: Vincennes, INJob Summary:The Customer Service Manager will be responsible for managing customer orders, overseeing delivery logistics, and handling customer inquiries. This role involves supporting end-users and dealers, processing invoices, and contributing to departmental improvements.Key Responsibilities:Manage...


  • Vincennes, United States Five Star Recruiting and Staffing Full time

    Job Title: Customer Service ManagerLocation: Vincennes, INJob Summary:The Customer Service Manager will be responsible for managing customer orders, overseeing delivery logistics, and handling customer inquiries. This role involves supporting end-users and dealers, processing invoices, and contributing to departmental improvements.Key Responsibilities:Manage...


  • Vincennes, Indiana, United States Brock Grain Systems Full time

    This role is in Vincennes, Indiana Who We Are: Brock Grain Systems is a division of CTB, Inc., a Berkshire Hathaway Company. CTBs core purpose is Helping to Feed a Hungry World through several business units that manufacture and supply systems and solutions primarily for the agricultural supply chain. Brock is achieving this goal by providing Leadership...


  • Vincennes, Indiana, United States Brock Grain Systems Full time

    This role is in Vincennes, IndianaWho We Are:Brock Grain Systems is a division of CTB, Inc., a Berkshire Hathaway Company. CTB's core purpose is Helping to Feed a Hungry World through several business units that manufacture and supply systems and solutions primarily for the agricultural supply chain. Brock is achieving this goal by providing Leadership...


  • Vincennes, United States Indy Leasing dba Aarons Full time

    CUSTOMER SERVICE REPRESENTATIVE (CSR) Basic Function Responsible for maintaining administrative organization, customer files, and processing customer transactions. Major emphasis on instore sales, telephone sales, direct marketing, new customer growth and renewal payment processing in the store. Plays key role in the upkeep of the showroom floor as per the...


  • Vincennes, United States CTB inc. Full time

    Overall Purpose: Why the Job Exists & What You Will Do: As the Brock Customer Service representative, you will reach out to end-users and Brock dealers to establish customer requested order delivery period, enter new orders into the ERP, create and distribute order documents for Engineering and Purchasing/Planning, track order status, and arrange delivery...


  • Vincennes, United States Good Samaritan Full time

    Job DescriptionJob Summary: Customer Service Representative is responsible for managing large amounts of inquiries regarding patient's accounts including phone calls, email correspondence and direct interaction. Must be capable of listening to customer service issues and offer a quick and accurate assistance to the customer. Customer Service Specialist will...


  • Vincennes, Indiana, United States German American Bancorp Full time

    Job Title: 1603 FT Customer Service Specialist - Vincennes, IN Overview: As a Customer Service Specialist, you will be the first friendly person that greets clients and assists them with their banking needs.This role offers a great insight into the world of banking, insurance, and wealth management to build a foundation for a career in financial services....


  • Vincennes, Indiana, United States German American Bancorp Full time

    Job Title: 1600 FT Customer Service Specialist - Vincennes, IN Overview: As a Customer Service Specialist, you will be the first friendly person that greets clients and assists them with their banking needs.This role offers a great insight into the world of banking, insurance, and wealth management to build a foundation for a career in financial services....


  • Vincennes, United States German American Bancorp Full time

    Job Title: 1595 FT Customer Service Specialist - Vincennes, IN Overview: As a Customer Service Specialist, you will be the first friendly person that greets clients and assists them with their banking needs.This role offers a great insight into the world of banking, insurance, and wealth management to build a foundation for a career in financial services....


  • Vincennes, United States Clearwave Communications Full time

    ** Customer Service Representative** **Job Category****:** System **Requisition Number****:** CUSTO003939 Showing 1 location **Job Details** **Description** As a Customer Service Representative at Sparklight, a Cable One brand, you will consistently exceed delivery on our promises to be helpful, personal, proactive, and committed by supporting our customers...


  • Vincennes, United States State of Indiana Full time

    BMV Customer Service Representative 2 Date Posted: Jun 26, 2024 Requisition ID: 445641 Location: Vincennes, IN, US, 47591 Work for Indiana Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a diverse range of opportunities across 60+ agencies. At the state, you'll find competitive compensation,...

  • Pharmacist Manager

    1 month ago


    Vincennes, United States Williams Bros. Health Care Full time

    The Pharmacy Manager-Retail is responsible for effective administration and management of the retail pharmacy. 1) assimilation and provision of comprehensive information on drugs and their actions; 2) development and conduct of a product formulation and packaging program; 3) development and conduct of patient-oriented services; 4) conduct and participation...


  • Vincennes, United States Lou Fusz CDJR of Vincennes Full time

    **Consumer Sales Consultant** **About the Role** **More than a typical Sales Role** A job in sales can be tough for some people, but at the Lou Fusz Automotive Network we aren’t looking for just some people. Instead, we are looking for people who understand that successful sales are about ‘relationships’ with customers and their teammates. To our...