IT Help Desk Support

2 weeks ago


Washington, United States The Ford Agency Full time

**Job Details**:

- Posted April 22, 2024- LocationWashington D.C.- Job Type Temporary- Industry Non-Profits & Foundations- ContactTemporary Team- Responsibilities Include:

- Provide technical support for Office 365 Suite and Windows 10 & 11, VPN, EndPoint Security, Apple Devices, etc.
- Train employees on new systems
- Assist with computer upgrades and software rollouts
- Escalate issues as needed to management

Qualifications Include:

- Bachelor's Degree preferred
- 2-3 years of experience with Microsoft/Window and MAC operating systems
- Ability and knowledge to support in-office and remote employees
- Exceptional analytical and problem solving skills
- Customer service-focused mentality

Key Points:

- Hybrid
- DC-Based Office
- Long-Term Temporary
- The Ford Agency is a recruiting firm based in Washington, DC. We represent a broad range of organizations including: non-profits, associations, legal, consulting, and government relations firms. This position is an opening with one of our clients._

**We **listen, ask **key questions, and **refine** the process**:
Our refined process has led our team to consistent success in recruiting for the area’s discerning business market.



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