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Technical Sales Rep

4 months ago

Houston, United States Frazer, LTD Full time

Are you impatient but pretty much take charge when you’re the expert on something? Do you need to get things right and will let others know when they aren’t? When given something new to learn or research, are you like a bulldog trying to get all the facts? Would you rather just do things yourself because no one can do it better than you? Do you like being the in-house expert on stuff you know about?

If this sounds like you, then we need to talk

Frazer, a leading builder of emergency medical vehicles, is currently seeking a **Technical Sales Rep** to join our team. The **Technical Sales Rep** **at Frazer reports to the **Sales Operations Manager**, and is responsible for providing the back-end, operational and administrative support to the Regional Sales Managers through all aspects of the sales process by becoming a product knowledge expert while demonstrating a high degree of accuracy and productivity with computer software to include data processing, document handling, administration, spreadsheets, and other support functions. This position is expected to actively live out Frazer Core Values while working with Frazer employees, vendors, and customers to help achieve team, department, and corporate goals. Responsible for learning and reinforcing safe and proper work procedures while actively following Frazer Safety programs and other policies outlined in the Employee Handbook.

**What Does a Week in the Life of the Technical Sales Rep Look Like?**
- Serve as the technical liaison between the sales team and engineering.
- Support sales team to evaluate and respond to bids and formal requests for proposals.
- Ensure that each sales person has all the information necessary to effectively communicate with their customers regarding units in production.
- Represent the customer while collaborating with engineering, purchasing, and production throughout the sales cycle and order fulfillment process.
- Actively pursue productivity enhancements by recommending and/or implementing policy and process changes to improve effectiveness or efficiency.
- Other duties assigned by manager.

**Secondary Duties**:

- Perform hands-on inspections on used units that customers bring in for re-mounting on a new truck chassis.
- Support regional sales manager at final inspection and in-service delivery walk-around with customers when their unit is ready for pickup.
- Ensure that all incoming orders are processed correctly and in a timely manner.
- Host in person and remote customer specification review meetings to understand and address customer requirements.
- Build customer relationships and promote Frazer solutions by attending trade shows, events, customer dinners, and hosting customer site visits as needed
- Submit accurate monthly expense reports on time.
- Enter time in UKG and verify weekly.

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee in this role. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

**Required Education and Experience**:

- College Degree or equivalent experience in a related field
- Ability to pass background and motor vehicle record check
- Reliable form of transportation and vehicle insurance

**Preferred Education and Experience**:

- Experience using Syteline
- Experience selling to municipal governments
- Fire/ EMS background
- Experience using Customer Relationship Management (CRM) systems

**What's it like to be a part of the Frazer Family?**

Frazer is a fast-paced company that is creating some of the most innovative vehicles in the world. You'll find a unique team of individuals who continue to push the boundaries of what is possible in the Healthcare and EMS space. A diverse team, a great culture, and a positive work environment are just some of the things that make working at Frazer so rewarding.

**What Kind of Employees Thrive at Frazer?**

Frazer is a company with a diverse group of employees from all over the world. Frazer welcomes employees with all types of backgrounds, cultural and socio-economic backgrounds. If you are hard working, honest and drug-free, you will love working at Frazer.

**Safety & Drug Policy**

Employee health and safety is a priority here at Frazer. We're committed to providing a safe, secure and productive environment for our Frazer family.

**A True Culture**

Frazer is a company that relies on its core values and the drive of its people. With a focus on longevity and employee success, Frazer welcomes its employees to push the envelope and drive improvement across all aspects of the company. At Frazer, you can unleash your potential

**Employee Driven Benefits**

At Frazer, we take pride in listening to what our employees want in benefits. We've come up with a unique set of employee